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Jamf Now

Jamf Now

Overview

What is Jamf Now?

Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users…

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Recent Reviews

TrustRadius Insights

Jamf Now has been highly valued by users for its ability to simplify the management and updating of Apple devices. Users have praised the …
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MDM Done Right!

10 out of 10
June 22, 2018
Incentivized
Jamf Now makes deploying and managing our mobile devices painless. Their simple to use web console allows for different tiers of …
Continue reading
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Awards

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Pricing

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What is Jamf Now?

Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Apple Business Essentials?

Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.

What is Miradore?

Miradore is a cloud-based Mobile Device Management platform that was acquired by GoTo in 2022. Miradore is designed to provide a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. Miradore supports users in staying up to date with a device…

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Product Demos

How to Setup Jamf Now

YouTube
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Product Details

What is Jamf Now?

Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT.

Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be used to ensure the sensitive company information their employees access on their Apple devices remains secure. Companies can enforce passcodes and encryption over the air. They can also remotely lock or wipe a device.

The vendor’s value proposition is that Jamf Now makes it easy to set up, manage and secure Apple devices anytime from anywhere.

Jamf Now Features

  • Supported: Email Configuration
  • Supported: Lost Mode
  • Supported: App Distribution
  • Supported: Security Restrictions
  • Supported: Zero-Touch Deployment
  • Supported: Custom Blueprints
  • Supported: Inventory Management

Jamf Now Screenshots

Screenshot of DevicesScreenshot of AppsScreenshot of Blueprints

Jamf Now Video

Hear how Jamf impacts the people who rely on its products everyday.

Jamf Now Competitors

Jamf Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, German, French, Chinese, Japanese
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jamf Now has been highly valued by users for its ability to simplify the management and updating of Apple devices. Users have praised the software's Single App Mode feature, which limits access to specific devices, enhancing the overall user experience. The software has proven effective in managing and keeping track of device inventory, ensuring that devices are up to date. This is particularly beneficial for teams that are spread across different locations. With Jamf Now, users can centrally control and manage all Mac devices, including desktops, iPads, and iPhones, simplifying the process of applying security policies and achieving certifications. The software easily enforces security standards across all devices, ensuring the protection of assets and monitoring employee use. It also allows for remote troubleshooting, device unlocking, wiping, and app deployment, saving time and effort for both users and administrators. Moreover, Jamf Now has enabled the seamless deployment of iPads to remote stores without the need for manual setup, ensuring that devices are ready to use right out of the box. Overall, users have had positive experiences with Jamf Now, finding it reliable and easy to use for their Apple device management needs.

Simple and Intuitive Interface: Users have consistently praised Jamf Now for its simple, modern, clean, and intuitive interface. Many reviewers appreciated the logical layout, good graphics, and easy navigation of the platform. Several users found the interface to be user-friendly.

Efficient Management Features: The ability to easily manage devices and assets is a highly valued feature of Jamf Now. Users appreciate the overview of all assets and the quick push OS update functionality that helps them keep everything updated and secure. Many reviewers expressed their appreciation for the management features.

Easy Enrollment Process: Reviewers find value in Jamf Now's easy enrollment process for individual devices as well as auto-enrollment for new devices. The automated enrollment via Apple Business Manager is seen as a fast and convenient way to set up multiple devices without prior knowledge. A significant number of users mentioned the ease of enrolling devices.

Customer Support Issues: Many users have expressed frustration with the customer support, as they have encountered issues and felt that their specific problems were not adequately addressed. In some instances, users reported being given the solution of wiping their computers, which was deemed unreasonable for their particular issues.

Software Functionality and Bugs: Numerous users have experienced dissatisfaction with the software's functionality. They found that it did not deliver on its advertised core features and instead encountered constant bugs and glitches that negatively impacted their end users' experience.

Billing and Device Enrollment Problems: Some users have faced billing issues where they were charged for computers that were not checking in due to software issues. Additionally, there were complaints about the system frequently missing devices attempting to auto-enroll, causing inconvenience and inefficiency in device management processes.

Users highly recommend Jamf Pro for companies with a dedicated IT team and a significant number of Apple devices. They have found it to be an effective solution for managing and securing their Apple device fleet, allowing them to streamline operations and ensure compliance.

Many users suggest that implementing Jamf Pro has improved their overall efficiency and productivity. They highlight its user-friendly interface and robust features for device management, app deployment, and remote support. By centralizing these tasks, they have been able to save time and focus on more strategic initiatives.

Reviewers also appreciate the extensive customization options offered by Jamf Pro. They mention being able to tailor policies, configurations, and restrictions based on their specific organizational needs. This flexibility has allowed them to create tailored device experiences for different user groups while maintaining security standards.

Overall, users recommend Jamf Pro as a reliable solution for managing Apple devices in organizations with a dedicated IT team and a significant number of devices. Its effectiveness in streamlining operations, improving efficiency, and providing customization options are commonly mentioned as reasons for its adoption.

Attribute Ratings

Reviews

(1-4 of 4)
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Steven Nielsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used at this time in one department. I use it to push bulk purchased apps to all the iPads used by our foremen. They are able to fill out fillable PDF forms from their iPads and save or email them while in the field. Additionally, when someone forgets their password, I am able to remotely reset it from my iPad, Android phone or my laptop. Resetting passwords led me to Jamf as when you forget your password with Apple you will most likely have to wipe the devices and risk losing information.
  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
  • I wish that Jamf would also handle Android Devices.
  • It took a little to get all the iPads set up but once done it was worth it.
  • I am not an Apple person, but Jamf was very helpful in getting me set up.
  • Since I can automatically update or add apps remotely, I don't have to bring the iPads in individually to add apps which saves a lot of my time.
Jamf was easier to get started and set up, unfortunately since I also have a number of Android Tablets, I had to get IBM MaaS360 to manage them. I also prefer not having to pay for the whole year in advance for the tables as I have been working for about 3 months to get the Android tablets set up with MaaS360 but had to pay for all of them in advance and only have about half of them set up. Our Android tablets are in trucks on the road as part of their ELD's so I can only catch one when that truck is in for maintenance, but I still had to pay for the year in advance. Jamf makes it very nice as I just pay as I add a unit to the system.
No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
Logan Wiser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used this to manage Apple devices at a small company for a few years. Set requirements for passwords, locked devices, pushed, applications, and checked software versions of dozens of Apple devices. Used by only IT and the admin staff of the entire company. Made inventory and updates much easier. Would recommend again.
  • Ease of use.
  • Good support.
  • Very informative and helpful.
  • More features.
Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
  • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
This is a directory as a service and doesn't really manage devices like Jamf. But it is more expensive and is more into managing users and devices. Liked it. But for cost and ease of use Jamf definitely wins this one. Also JumpCloud is better suited in my opinion to Windows and Linux than Apple.
They were always quick to respond to me and kept me in the loop, even for problems I wasn't experiencing at the time.
Ricky Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jamf now is being used by our organization to manage our company iPads and iPhones. We have a total of 24 devices at this moment that we manage with Jamf Now. It's being used across our organization, and I'm the sole admin of all of these devices. Jamf Now allows me to monitor and manage all of these devices on-site or off-site, and is a great value for its cost/ROI. Without Jamf Now, I would have to manage, monitor, and update all of these devices remotely.
  • I can push enterprise/company purchased apps to our employees out in the field without ever touching the iPad.
  • I can set restrictions on company devices.
  • I can view device health in real time.
  • I can lock or wipe a device remotely.
  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
Jamf Now works great for small to medium-sized business iOS device environments. You have about 80% of the control of the devices that you need. Unfortunately, MDM on mobile devices still has some more maturing to go, as there are some things that aren't possible with any MDM, not just Jamf now. But overall you can get 10x your ROI by using JAMF Now to manage your company iOS Devices.
Jamf Now, for Macs that are bound to a directory service, does not work. This was a major disappointment to us. They recommend Jamf Pro, which doesn't seem like a good solution when the pricing is higher and requires more devices to be paid for. I don't think this is a good business decision on Jamf's part just to get functionality for Directory Bound devices...
  • One IT employee is able to manage 30 devices with ease.
  • The price that we pay for Jamf Now is very reasonable, especially for the time it saves.
  • IT can now concentrate on other tasks that time could be better spent on.
Airwatch seemed like it was years behind Jamf's easy to use dashboard interface. The Google Mobile/MDM tools were confusing to set up and weren't very friendly, as Google doesn't want to play nice with Apple's ecosystem and the Google options were lacking. MDM is a very important tool and foundation for a company, you don't want to go with a solution that is mediocre, as you will have to reconfigure ALL of your devices with the correct solution later on.
June 22, 2018

MDM Done Right!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jamf Now makes deploying and managing our mobile devices painless. Their simple to use web console allows for different tiers of deployment, enabling us to set different policies between execs and entry-level staff. On-boarding and training efficiency has dramatically increased as end-users receive an already configured mobile device with company e-mail, apps, security - a real time saver! Inventory tracking, warranty information, OS version, the list continues as the platform evolves. I couldn't imagine what it would be like to manage this many mobile devices w/out Jamf Now.
  • Centralized inventory tracking.
  • The ability to push apps to devices.
  • Enhanced security by way of specific policies.
  • The ability to deploy to Mac desktops/laptops.
  • The ability to push iOS updates remotely.
  • The ability to restrict iOS updates remotely.
  • Remote support for the iOS device via Jamf Now.
If you have mobile devices in your workforce, and you are not using an MDM - Jamf Now is the perfect solution! It's affordable, easy to use - almost effortless! I can't think of any industry/field/scenario where an MDM like Jamf Now wouldn't be suitable. Who wouldn't want a central management solution to assist with deployment/troubleshooting/enhancing security/and many more?!
  • We have experienced a positive ROI in terms of time saved - massive time savings when you deploy a policy as compared to individual setup per device.
Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
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