Jewelia

Jewelia is a cloud-based business management platform built for the jewelry industry. It is designed for independent retailers, wholesalers, custom designers and manufacturers who currently run sales, inventory, production and customer records across separate tools, and consolidates those functions into a single system.

Sales and CRM

Manages the full sales cycle, including customer records, pipeline tracking, quotes, invoices, payments and bespoke commission records with client history.

Point of sale

Runs showroom transactions with integrated card payments, trade-in appraisals, live precious metal pricing and parked sales, with customer purchase history visible at checkout.

Inventory

Tracks pieces across multiple locations with barcode scanning, certification records, live diamond pricing, stone grading filters and low-stock alerts.

Production

Handles repairs and custom work through a visual job board with technician assignment, priority, due dates and automatic customer status updates.

Memo tracking

Both parties digitally sign each memo, and the system keeps a tamper-evident record of every return, sale and extension so the full history can be verified.

Analytics and security

Provides real-time reporting on revenue, inventory and sales trends with AI-generated insights. Data is protected with encryption, daily backups and audit logging.

Availability

Web-based, with pricing tiers for single-location businesses through multi-location and multi-entity operations.