TrustRadius: an HG Insights company

Keen IO

Score6.9 out of 10

6 Reviews and Ratings

Get a Demo

What is Keen IO?

Keen (or keen.io) is an embedded analytics tool from the company of the same name headquartered in San Antonio, that is built an Apache Kafka and focuses on event data. Keen’s presentation library can be used to embed and deliver metrics within a UI.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Keen IO has to offer, as determined by TrustRadius' reviewers.
Based on 6 ratings of Keen IO's features
View all features

Top Performing Features

  • Javascript API

    A Javascript API is a type of API

    Category average: 8.1

  • Pre-built visualization formats (heatmaps, scatter plots etc.)

    Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

    Category average: 7.9

  • Location Analytics / Geographic Visualization

    Location analytics is the visualization of geographical or spatial data.

    Category average: 7.5

Areas for Improvement

  • Multiple Access Permission Levels (Create, Read, Delete)

    Multiple access permission levels means that different levels of users have different rights.

    Category average: 7.9

  • Predictive Analytics

    Predictive Analytics is the ability to build forecasting models based on existing data sets.

    Category average: 6.9

  • Multi-User Support (named login)

    Named model access means that users have access based on name and password.

    Category average: 8.3

Reviews

What users are saying about Keen IO.
View all reviews

Keen IO sped up my analytical processes by half!

Incentivized
Shelby BowdenView profile
Graduate Research Assistant in Research & Development at Western Kentucky University (1001-5000 employees employees)

Pros

  • Very fast and significantly shortens work time
  • Easy user interface
  • Excellent output of analytical data

Cons

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities

Alternatives Considered

Google Analytics, Google Analytics Premium, Google Charts, Google Marketing Platform (formerly DoubleClick), Matomo (formerly Piwik), Open Web Analytics, Optimizely, Pendo.io, Segment, Cyfe, Sisense, Tableau Online, Looker and Zoho Analytics

Other Software Used

Google Analytics, Google Analytics Premium, Google Charts, Google Marketing Platform (formerly DoubleClick), Matomo (formerly Piwik), Zoho Analytics, Open Web Analytics, Optimizely, Pendo.io, Segment, Cyfe, Sisense, Tableau Online, Looker

Keen IO - a beneficial investment for efficient companies

Incentivized
Verified User
Employee in Professional Services (1-10 employees employees)

Pros

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

Cons

  • The program is great for code editing/management but can be hard to use in conjunction with other programs for an output source
  • A few of the display options don't look as appealing to clients as I would like. More customizing options would be a big help, so our clients (and some employees) could understand it better

Alternatives Considered

Google Charts, Google Analytics, Google Analytics Premium, Pendo.io, Optimizely and Segment

Other Software Used

Adobe Acrobat DC, Adobe Analytics, Google BigQuery, QuickBooks for Mac, ArcGIS, Google Charts

Keen is on to something, just not 100% there yet.

Incentivized
Verified User
Employee in Research & Development (5001-10,000 employees employees)

Pros

  • Data modeling.
  • Great tool for developers.
  • Application integration.

Cons

  • Customer service.
  • Slightly overpriced.
  • Customer service does not seem to understand every aspect well enough to effectively help.

Alternatives Considered

Google Ad Manager, Google Analytics, Google Charts and AppLovin

Other Software Used

Google Analytics, Google Ad Manager, Google Ads (formerly AdWords)