Keen IO - a beneficial investment for efficient companies
Updated August 12, 2019

Keen IO - a beneficial investment for efficient companies

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keen IO

My organization uses Keen IO in our project management group. It has been a great tool to help us with data processing and analytics related to our individual projects and company trends as a whole. It has been hard to find a program that can do everything we need it to do and Keen IO has been the best we have found so far.
  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
  • The program is great for code editing/management but can be hard to use in conjunction with other programs for an output source
  • A few of the display options don't look as appealing to clients as I would like. More customizing options would be a big help, so our clients (and some employees) could understand it better
Keen IO is powerful and comparable to many of these programs. I have personally found the Google alternatives best for my company because they are much more user-friendly and have a familiar interface for most users. Pendo.io, Optimizely, and Segment are great as well but similar to Keen IO in their user-friendliness. If you are looking for a powerful program with lots of flexibility and time to learn the program (or age of user) is not an issue, they are a great option. If you want something that can do the job quickly and still look great but requires less time familiarizing yourself with the program, Google products are the winner.
Keen IO is well suited for a young company with employees who are quick learners. It may still take some time to get the hang of using the program, but it will be a much speedier and more efficient endeavor if the employees are already on top of that. It is not as appropriate for older employees because they are likely already used to other programs and it will be a big jump for them. The data representations can be excellent if you just have some time to fiddle with the settings.

Keen IO Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
4
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Report sharing and collaboration
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
Not Rated
Multi-User Support (named login)
5
Role-Based Security Model
6
Multiple Access Permission Levels (Create, Read, Delete)
4
Single Sign-On (SSO)
Not Rated
REST API
3
Javascript API
9
iFrames
5
Java API
9
Customizable Platform (Open Source)
5