Item: Keen IO
Rating: 7
Author: Verified User

Overall Satisfaction with Keen IO

Use Cases and Deployment Scope

My organization uses Keen IO in our project management group. It has been a great tool to help us with data processing and analytics related to our individual projects and company trends as a whole. It has been hard to find a program that can do everything we need it to do and Keen IO has been the best we have found so far.

Pros and Cons

Pros

It has been great for configuring and representing data trends for our own company as well as our clients.
It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

Cons

The program is great for code editing/management but can be hard to use in conjunction with other programs for an output source
A few of the display options don't look as appealing to clients as I would like. More customizing options would be a big help, so our clients (and some employees) could understand it better

Alternatives Considered

Google Charts, Google Analytics, Google Analytics Premium, Pendo.io, Optimizely and Segment

Keen IO is powerful and comparable to many of these programs. I have personally found the Google alternatives best for my company because they are much more user-friendly and have a familiar interface for most users. Pendo.io, Optimizely, and Segment are great as well but similar to Keen IO in their user-friendliness. If you are looking for a powerful program with lots of flexibility and time to learn the program (or age of user) is not an issue, they are a great option. If you want something that can do the job quickly and still look great but requires less time familiarizing yourself with the program, Google products are the winner.

Other Software Used

Adobe Acrobat DC, Adobe Analytics, Google BigQuery, QuickBooks for Mac, ArcGIS, Google Charts

Likelihood to Recommend

Keen IO is well suited for a young company with employees who are quick learners. It may still take some time to get the hang of using the program, but it will be a much speedier and more efficient endeavor if the employees are already on top of that. It is not as appropriate for older employees because they are likely already used to other programs and it will be a big jump for them. The data representations can be excellent if you just have some time to fiddle with the settings.

Keen IO Feature Ratings

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