Name: Kinetic Data
Author: Kinetic Data

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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### Service Request Management
Users generally praise Kinetic Data for its robust service request management capabilities. While some users appreciate the platform's ability to prevent double booking and streamline project deadlines, others express concerns about error management and the limitations in filtering and locating specific information. Despite these challenges, users find the platform scalable and easy to use for managing service requests efficiently. The ability to engage in discussions with end-users and confirm issue resolution without the need for multiple tickets is highlighted as a significant advantage. Additionally, the platform's flexibility in creating solutions for service and request management is acknowledged, although some users find room for improvement in the interface builder functionality.

### Customer Support and Service
Users generally appreciate Kinetic Data's customer support and service capabilities. The feedback highlights the responsiveness and helpfulness of the support team, with developers being easily accessible and open to exploring new ideas. The presence of a community site filled with valuable resources like training courses, documentation, downloads, and tips further enhances the overall customer service experience. While there are some positive aspects mentioned, there may be room for improvement in certain areas to ensure a consistently high level of customer support and service.

### Self-Service Portals
Users consistently praise Kinetic Data's self-service portals for streamlining processes and enhancing customer satisfaction. The self-service web request capability, customer request status visibility, and integration with other business systems have been particularly well-received. Customers appreciate the ease of submitting online requests for service and the ability to track their requests through the portal. The increased efficiency, reduced contact volumes through non-web channels, and improved end-user satisfaction demonstrate the positive impact of Kinetic Data's self-service portals on overall operations.

### Workflow Automation
Users consistently praise Kinetic Data's robust workflow automation capabilities. The reviews highlight the ease of customizing workflows, the flexibility to tailor the tool to specific organizational needs, and the efficiency gained through automating processes. Customers appreciate the ability to create complex workflows with a visually appealing and user-friendly interface. The integration with other business systems and the automation of process workflows have led to cost savings, increased efficiencies, and higher end-user satisfaction. Additionally, the product's open-source frameworks enable developers to customize workflows extensively, making it a powerful tool for streamlining operations.

### Business Process Management (BPM
Users consistently highlight Kinetic Data's ability to streamline business processes and automate workflows as a standout feature. The implementation of Kinetic Data tools has significantly improved communication, efficiency, and productivity within the organization. The software's robust business process management capabilities have enabled the automation team to handle increased workload without expanding its size, showcasing the reliability and adaptability of the product. By leveraging Kinetic Data solutions, users have successfully standardized approval processes, met service level targets, and enhanced overall user experience. The software's effectiveness in orchestrating workloads, integrating with third-party applications, automating server provisioning processes, and improving communication among stakeholders has been widely praised by users.

### Application and Web Development
Users unanimously praise Kinetic Data's application and web development capabilities. The flexibility and ease of customization offered by Kinetic Data's platform have been highlighted as major strengths by reviewers. The ability to quickly create forms, integrate with other systems, and design visually appealing web applications has been commended. However, some users have noted that advanced branding and special functionality may require expertise in web development technologies such as React, HTML, and JavaScript. Despite this, the overall consensus is that Kinetic Data's application and web development features are robust and highly effective in meeting diverse user needs.

### Integration and System Interfaces
Users consistently highlight Kinetic Data's strength in providing flexible and extensible integration solutions, allowing for seamless connectivity with various systems. The platform's ability to streamline processes, eliminate manual tasks, and facilitate end-to-end corporate process integration has garnered positive feedback. Despite some challenges reported in interfacing with external systems for dropdown population, reviewers appreciate the responsiveness of Kinetic Data's team in addressing such issues promptly. The open architecture and low-code workflow solution offered by Kinetic Data have proven beneficial in enhancing organizational digitization efforts and solving complex integration and provisioning challenges efficiently.

Users have made several recommendations for using Kinetic CE based on their experiences with the platform. The three most common recommendations are:

- Utilize Kinetic CE for quick and meaningful results: Many users recommend using Kinetic CE as a solution that drives the quickest meaningful value. They believe that the platform is excellent and scalable, making it a reliable choice for achieving efficient outcomes.

- Explore deeper automation and integration capabilities: Users suggest building on the success of using Kinetic CE for service portals and expanding into deeper automation and integration capabilities. This recommendation highlights the potential of the platform to enhance processes and streamline operations.

- Engage with the Kinetic Data team for assistance: Users advise engaging with the Kinetic Data team to solve real problems and seek assistance when needed. This recommendation emphasizes the importance of leveraging the expertise and support provided by the platform's customer support and service.

Overall, users have found Kinetic CE to be a high-quality product with many good features and excellent customer support. They also recommend having personnel with solid web-dev experience, automating processes, designing processes and data before deployment, being familiar with React for customization, and seeking help from the Kinetic Data team when required.

Kinetic Data is a powerful platform that helps organizations to automate their business processes, enabling users to digitize paperwork-intensive processes and automate workflows that previously required manual intervention. With this tool, users can prevent double booking and meet project deadlines, reducing deployment time from weeks to under 30 minutes. Kinetic CE hosted application is a modern solution that has transformed internal customer-facing web presence, providing an enhanced experience for users submitting online requests for service, driving more traffic to the service portal instead of the traditional phone-in service desk.

One of the primary benefits of using Kinetic Data is its ability to integrate with many other systems such as JIRA, Git, ServiceNow, and external databases. This enables users to read data, display data, and execute various tasks as part of the flow. The tool's open architecture is extensible and easy to use low-code workflow solution that allows users to integrate corporate processes end-to-end, helping to digitize the organization and develop various solutions such as a vehicle engine ordering system and an asset management survey solution. With Kinetic Data, organizations can reduce costs while increasing end-user satisfaction by providing a customer self-service web request capability, customer request status visibility, automating process workflows, fostering collaboration on issues and processing request fulfillments.

Support: The support staff at Kinetic Data is praised for their professionalism and helpfulness by many users. Reviewers report that the team is exceptionally dedicated, responsive, and goes above and beyond to provide exemplary customer service.

Flexibility: Many reviewers appreciate the flexibility of Kinetic Data's product line. Users report that they can quickly spin up forms and small applications with low-code functionality while also having the ability to custom code solutions to add additional functionality to the platform. Additionally, reviewers note that KineticData allows them to customize almost anything in workflows.

Workflow Management: Several users are impressed with Kinetic Task offering, which offers one of the best flow management systems they have ever used. Reviewers describe it as easy to learn and use with good use of visualization. They also note that it integrates well with other systems, making complex workflows simple and powerful.

Difficulty with External System Integration: Some users have expressed difficulty in integrating external systems to populate dropdowns in the front-end of Kinetic Data application. This has caused inconvenience and slowed down their workflow.

Challenging Rebranding Front-End: Several reviewers found it challenging to completely rebrand the front-end of Kinetic Data service desk to include more of their firm's logo than KinOps. It requires a lot of effort, time, and resources.

Expensive Tool: Many users complained that the Kinetic tool is expensive for what it offers. They felt that the services provided by KD can be improved while being priced reasonably to offer better value for money.

Integrify provides low-code workflow management software for automating business processes and supporting digital transformation.  Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.

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Integrify Cloud

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monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

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Standard

monday.com

Kinetic Data

Workflow

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Overview

What is Kinetic Data?