Community insights

Pros
Documentation Hosting Capabilities: Reviewers have consistently praised Kipwise's documentation hosting capabilities, with multiple users stating that it is the best feature of the software. This allows for documents to be segmented by category and easily searchable using the search bar feature. The user interface is also intuitive and easy to navigate when organized properly.
Integrates with Slack: Many reviewers appreciate that Kipwise integrates seamlessly with Slack, allowing them to quickly search for an article or document without ever leaving their conversation. This makes it easier for users to follow stated standard operating procedures (SOPs) rather than relying on tribal knowledge. Additionally, this integration promotes use of the knowledge base and can help keep information up-to-date.
Easy Article Creation: Users find it simple to create articles in Kipwise, which saves time and encourages collaboration among team members. The ability to import screenshots and documents into articles helps make instructions clearer and more accessible. Moreover, users like how they can decide who can edit an article while still allowing anyone in the company to create or edit content anytime using a very easy-to-use Slack extension.
Reviews
No reviews found