What is Kore.ai?
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code; deploy them on 35+ voice and digital channels in 100+ languages. Pre-built connectors and templates for common enterprise systems minimize time-to-market.
As an enterprise conversational AI platform , the solution helps enterprises automate business voice and digital interactions that deliver extraordinary experiences for their customers, contact center agents and employees worldwide. The vendor boasts more than 200 global 2000 companies as users of Kore.ai’s experience optimization (XO) platform to automate their interactions and achieve extraordinary outcomes for over 200 million users worldwide.
Categories & Use Cases
Videos
Screenshots

Conversation Driven Dialog Builder - When fed user and IVA interactions as messages, the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.
Product Demos
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | North America, Europe, APAC, Middle-east, South Americs, Africa |
| Supported Languages | 100+ Languages |




