TrustRadius: an HG Insights company

What is LeakIQ?

LeakIQ is a revenue-recovery and finance-operations platform for identifying potential billing and payment leakage. It analyzes invoicing and payment data to identify failed payments, incomplete payments, unreviewed renewal pricing, and duplicate charges.

Key Capabilities

  • Read-only data access: Connects to supported invoicing, payment, accounting, and customer relationship management systems without changing source records or moving funds.
  • System integrations: Supports Stripe, Xero, QuickBooks, GoCardless, and Salesforce.
  • Leak detection: Runs deterministic checks to identify potential revenue issues and link each finding to the relevant source record.
  • Evidence and recommendations: Provides supporting records and a recommended action for each identified issue.
  • Approval workflows: Includes approval steps for higher-value recovery items.
  • Audit trail: Records review and recovery activity in a tamper-evident audit trail.
  • Human-led recovery: Can draft and track recovery activity, while finance teams retain responsibility for approval and action.

Audience & Use Cases

  • Audience: Finance and operations teams in United Kingdom-based subscription, services, and business-to-business (B2B) organizations.
  • Use cases: Reviewing failed payments, incomplete invoice payments, renewal pricing, duplicate billing, and other potential sources of revenue leakage.

Technical Specifications

  • Access model: Read-only connections to supported systems.
  • Data handling: Does not modify connected source systems or transfer customer funds.
  • Operational model: Detection and tracking software; recovery decisions remain with the organization.

Categories & Use Cases

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