Our Platform Needed an Upgrade
Use Cases and Deployment Scope
We're using Liftoff to run our ecommerce sites. The back end will allow our clients to review reports at will without us having to create them and the interface allows for collection and processing of orders so that we can manage inventory and send the information to our warehouse for the pull/pack/ship process.
Pros
- Continual site/system improvements
- Ease of Use
- Ability to spin up stores quickly
Cons
- Data Uploads could be easier
- Customer service is strong but they have been inundated lately which means responses are sometimes slow
- Custom deployments take a while again because they are so behind
Likelihood to Recommend
I think for mainstream ecommerce, the sites are super quick to spin up, easy to use, and fit the bill for most asks. The challenge can be when you need something more customized. I think they have the ability to basically do anything you need but they don't necessarily have the bandwidth to get it all done when you need it.
