Our Platform Needed an Upgrade
Updated July 22, 2022
Our Platform Needed an Upgrade
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Liftoff
We're using Liftoff to run our ecommerce sites. The back end will allow our clients to review reports at will without us having to create them and the interface allows for collection and processing of orders so that we can manage inventory and send the information to our warehouse for the pull/pack/ship process.
Pros
- Continual site/system improvements
- Ease of Use
- Ability to spin up stores quickly
Cons
- Data Uploads could be easier
- Customer service is strong but they have been inundated lately which means responses are sometimes slow
- Custom deployments take a while again because they are so behind
- User (Client) Reporting Module
- Data Uploads
- Vendor Integration
- Less double data entry thanks to the uploads
- Easier to use interface allows our staff to just work on the job rather than trying to figure out how to work on the job
- Allows us to scale more easily instead of relying on a one-person developer team
They are very similar actually. What I like about Liftoff though is that we don't have to use 3rd party applications to do what we need which can add up super quickly. If we are in need of customer service, the staff is knowledgeable about everything since the functions are native functions.
Do you think Liftoff delivers good value for the price?
Yes
Are you happy with Liftoff's feature set?
Yes
Did Liftoff live up to sales and marketing promises?
Yes
Did implementation of Liftoff go as expected?
Yes
Would you buy Liftoff again?
Yes
Comments
Please log in to join the conversation