LiveAction LiveSP

LiveAction LiveSP is a network performance monitoring platform specifically designed for service providers. According to the vendor, LiveSP offers full visibility, monitoring, and reporting capabilities across multi-tenant networks, catering to service providers of various sizes, from small enterprises to large corporations. The product is commonly used by Managed Service Providers (MSPs), telecommunications companies, Internet Service Providers (ISPs), cloud service providers, and data centers.

Key Features

Multi-View Network Monitoring: According to the vendor, LiveSP allows users to analyze end-user experiences by examining metrics across the entire network for specific applications or traffic classes.

Flow-to-Packet Troubleshooting: LiveSP provides the ability to toggle between high-level data views and perform in-depth flow analysis and packet-level forensics using LiveAction LiveWire high-speed packet capture software, as claimed by the vendor.

Dashboards & Reporting: Users can curate custom reports and dashboards, select from pre-defined templates, and share them with customers, according to the vendor, to facilitate effective network management.

Capacity Planning: LiveSP aims to inform capacity planning by visualizing network load and its impact on user experience. The vendor suggests that users can identify correlations between network load and delays in branches.

Optimize Applications: The vendor claims that LiveSP allows users to investigate real-time data on network performance, from network metrics to application discovery. It is also said to automatically identify anomalous or unusual traffic to protect business-critical applications.

Validate CoS Policies: The vendor states that LiveSP helps ensure consistent Class of Service (CoS) implementation across the network. It offers the ability to easily identify sites that need updates and map updates with ease.

Customize Visibility and Assurance Workflows: LiveSP allows users to build custom reports and dashboards for each customer, select from predefined templates, and gain full visibility into clients' unique network infrastructure, according to the vendor.

Unify Network Data for Every Customer: According to the vendor, LiveSP enables users to collect, analyze, and report on diverse network telemetry datasets, scaling from a few to hundreds of thousands of sites. Data can be gathered from network devices or directly from packets.

Automate Provisioning Workflows and Collection at Scale: The vendor claims that LiveSP streamlines provisioning workflows for managed services, automates data collection across multi-tenant networks, and improves efficiency while reducing manual effort.

Visualize and Troubleshoot Network and Application SLAs: LiveSP aims to provide full visibility into network and application Service Level Agreements (SLAs). According to the vendor, users can identify and resolve issues impacting SLAs and troubleshoot network and application performance to ensure customer satisfaction.