Great Platform - If A Bit Pricey
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We use Loop Returns to maximize the efficiency of our returns process and to retain revenue through Shop features. Loop Returns is a very flexible tool that allows us to adjust flows and add messaging to ensure that our customers have the best returns experience possible - and that they shop with us again.
Pros
- Very solid base features
- Great team & support
- Easy to use interface
Cons
- Benchmarks by industry could be improved
- Shop Now recommendations could be smarter
- Price could be a bit lower
Likelihood to Recommend
I highly recommend Loop Returns to anyone who is looking for a new returns platform. Their solution is fantastic and the service they provide is top notch. However, budget may be a concern for some businesses as they are more expensive than other solutions. I feel they largely justify the cost increase with their support, but not all companies will feel this way.
Vetted Review
6 years of experience