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Magento Open Source Reviews & Insights

Score8.4 out of 10

132 Reviews and Ratings

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Community insights

TrustRadius Insights for Magento Open Source are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Framework: Users have found the framework's modularity advantageous for tailoring websites to specific needs and accommodating future growth. The strong developer network surrounding the framework offers valuable assistance and opportunities for collaboration.

Updates: Ongoing updates enhance security features and introduce improvements, ensuring the framework stays current with evolving industry standards. This flexibility allows businesses to adapt quickly to changing market demands and maintain a competitive edge in the digital landscape.

Scalability: As a result, users can create unique, scalable online platforms that meet their business requirements effectively while staying ahead of technological advancements through continuous support and development efforts within the community.

Magento Open Source Reviews

30 Reviews

If you have someone who can develop on it do it.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

In our organization, we primarily use Magento Open Source as an eCommerce framework. The main business problem it solves is providing a robust, scalable platform for clients who need full control over their online store without the high licensing costs of enterprise solutions. My team’s scope is to support our vendors. We help them get the core installation and server configurations right, which is often a pain point. Then we assist with configuring the store itself, mostly by ensuring integrations, like SAP CDC GConnector, work seamlessly.

Pros

  • Flexibility: The platform allows deep, granular customization.
  • Excellent REST and GraphQL APIs for seamless integrations.
  • A huge marketplace of extensions saves development time.

Cons

  • Performance and Scalability: Getting a store to perform requires a lot of server customization and optimizations.
  • Steep Learning Curve, both as a final user and as a developer.
  • Some nice-to-have functionalities (like a page builder) are delegated to third-party modules.

Likelihood to Recommend

Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
VU
Verified User
Analyst in Information Technology (501-1000 employees)
Vetted Review
Magento Open Source
6 years of experience

An eCommerce beast to tame

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

In our company, as system integrators, we often encounters customer with a Magento eCommerce. The best part of this software solution is that, since it's completely modular and we usually do not develop the entire website, we can still however work on our projects (usually integrations with third party systems or data import/export) by working on specific modules we can then deliver to our customers.

Pros

  • Modularity
  • Great Community
  • Updates

Cons

  • Very step learning curve
  • The frontend implementation is very convoluted
  • The first setup can be long

Likelihood to Recommend

Magento is perfect for large scale eCommerces with various degree of complexity, like multicountry invocing/taxes, different currencies, a big catalogue with a lot of configurable products. Due to it's high customization capabilitis, it's also perfect if you have any specific need which is not covered by more "linear" eCommerce solutions.
VU
Verified User
Analyst in Information Technology (501-1000 employees)
Vetted Review
Magento Open Source
7 years of experience

Magento is a good foundation for your e-commerce platform!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Magento provides an excellent framework for managing customers, products, categories, cart, orders and has a plethora of extensions to allow you to do almost anything you could think of - but without being beholden to a platform such as Shopify.

Pros

  • Free framework in widely used language (PHP) based on common database (MySQL)
  • Has lots of developer support
  • Has frequent security patches.

Cons

  • Not the most performant when you want to scale up
  • Does not have single page app support out of the box
  • Does not have native mobile app support (yet)

Likelihood to Recommend

Perfect for a small to mid size company but be very careful not to customize over the core files (although you WILL need to)... just remember that upgrading and staying current IS going to be a pain so try to keep on top of it.
RP
Russell Preston
Senior Web Developer in Engineering at Betabrand (11-50 employees)
Vetted Review
Magento Open Source
6 years of experience
View profile

Review of Magento by Agency Owner

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Magento to build an e-commerce platform for our clients. It's used by the developers to develop and deploy the e-commerce system. It addresses the problem of security and scalability while setting up a live e-commerce store. Magento is one of the best platforms to build e-commerce solutions as it provides us a lot of freedom in designing the store and also enables us with a lot of integrations.

Pros

  • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
  • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
  • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.

Cons

  • It requires coding experience, so a non-tech guy cannot use it without special training.
  • It requires a considerably large server for the smooth functioning.
  • It requires a good amount of effort to do the initial setup which makes it a low priority option when it comes to stores that require fast development in a short time.

Likelihood to Recommend

It's well suited for large eCommerce stores as it requires much effort to set up and the development cost for setting it up is high. It's less appropriate to use Magento where you are looking for quick development and launch of the store. Also, it is required to have a developer or sometimes the entire tech team to manage an e-commerce store, so you may need to hire a few PHP developers.
VU
Verified User
Director in Information Technology (11-50 employees)
Vetted Review
Magento Open Source
1 year of experience

Going Big? Go Magento!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Magento Open Source to develop e-commerce online stores for our clients in different areas and sectors. As Magento has many features out of the box, it makes creating an online store that has the basic, common features easy. We also use Magento for e-commerce stores that require some custom development, as Magento's architecture makes it easier.

Pros

  • Many out-of-the-box features
  • Easily find plugins, especially with famous third-party services
  • Built on well structured architecture

Cons

  • It can be hard for developers to learn and use
  • As there are many features in it, it can become "bloated" sometimes if not managed well.
  • Non-technical savvy users might need some training to understand how it works, especially the admin side.

Likelihood to Recommend

Magento is best suited for big projects, meaning e-commerce sites that can handle a lot of traffic, that need a lot of features, that need custom features without breaking the system, and that need durable systems.

Magento is least suited for small projects, meaning e-commerce sites that are very simple and don't require that many features. Online stores that just have the basic buy and checkout features. It's also not suitable if you're not ready to hire expert developers to handle any issues or changes to the system that you need.
SN
Shahed Nasser
Senior eCommerce Developer in Information Technology at ECONCEPTS (1-10 employees)
Vetted Review
Magento Open Source
3 years of experience
View profile

If speed is at your core, try Magento Open Source!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Magento open source was being used for the management of our e-commerce site. When you have thousands of products and need a platform that can handle changes quickly as well as perform quickly, then Magento is one of the best choices. I used Magento to run a store that had thousands of SKUs and we were very happy with the way that we were able to make mass changes and the speed of the platform. It is also a great platform solution for custom changes as it's open-source and there are plenty of developers that work on it. It is great at solving the issue of managing tons of products efficiently and being able to implement custom solutions for your store if needed.

Pros

  • Speed
  • Scalability
  • Open source
  • No monthly cost
  • You don't have to share any revenue for the sales that you make.

Cons

  • Being simpler to change as developers can get costly.
  • Having more built in SEO options.
  • Does require specialized hosting to make it really fast.
  • Installing updates could be easier.
  • Setting up a staging site should be built into the backend although it's easy to set up from a hosting panel.

Likelihood to Recommend

If you have a lot of products then Magento is the way to go, but it would probably be too complicated if you wanted just a few products in a store. Overall, Magento is one of the few platforms that can handle many products and mass changes while still maintaining speed. The other pro of using Magento over other platforms is that there is no monthly cost or commissions that they charge for making sales, which I think is a huge improvement over other popular platforms, and is worth a look. Another popular platform that charges monthly fees and a percentage of sales can get expensive very quickly. Plus Magento is open source so you can make pretty much any customization that you can think of.
RK
Ramon Khan
Freelance Marketing Consultant in Marketing at Ramon Khan Digital Marketing (1-10 employees)
Vetted Review
Magento Open Source
8 years of experience
View profile

Magento 1 & 2 - Free, great features, but very complex

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Vitasalus, Inc. uses Magento 1.9.0.1 for the frontend sites of vitasalus.net and nu-gen.net. I've also done extensive work on a migration of the sites to Magento 2,3.2, not live yet, pending further adjustments, corrections and extensions necessary to the new platform. I've handled the html--formatting to responsive design.
The best thing about Open Source is that it's free. Also that it is very inclusive and powerful. But it does come with a cost: a very high degree of study, and, in my case, trial and error. I've often sometimes thought that this is the reason Magento experts can charge such exorbitant fees--the complexity can be beyond the reach of the overwhelming majority of companies' webmasters. (Even wonder if that's done on purpose, to create an upper tier of programmers...)

Pros

  • Significant flexibility
  • Information online for troubleshooting
  • Cost-effective (free)

Cons

  • Complexity can be prohibitive
  • Can require accessing skill sets outside of company
  • Magento 1 - retired - no flash support for uploading, editing pics

Likelihood to Recommend

Best suited for a company which does not require parameters that require editing beyond Magento's default settings. No digging into its bowels necessary.
Companies that require extensive editing of parameters should expect an outlay of employee time, and perhaps outside programmers. Though the platform is free, it may require significant outlay of money to make it work appropriately.
JB
Joe Blattert
Consultant in Information Technology at Vitasalus, Inc (1-10 employees)
Vetted Review
Magento Open Source
10 years of experience

A Decent Program for E-commerce/Subscription-based Start Ups

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Magento is our backbone. Our front-end website pulls product and catalog data from this tool. Our customer service team relies on this as a pseudo-CRM as all our customer data live on this platform. Our tool is also designed to work with our 3PL's backend service for seamless warehouse, inventory, and order management.

Pros

  • It's a decent system for a start-up company.
  • A lot of extensions can work with it: billing, order management, customer communication, and payment processors to name a few.
  • Highly customizable and reusable.

Cons

  • For a normal user, there is a learning curve.
  • Code clean up can sometimes be a headache.
  • It's sometimes sluggish.

Likelihood to Recommend

It is a solid system for front-end and back-end e-commerce website management. It can handle cataloging, inventory, and product management really well. It has a robust engine for uploading product/hero images, SKUs, categories, and subscriptions. It also works well with free extensions so you can build a working e-commerce site in no time.
VU
Verified User
Manager in Customer Service (51-200 employees)
Vetted Review
Magento Open Source
7 years of experience

Our website runs Magento Open Source and is doing very well.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Magento Open Source in our public facing website. our website consists of 4 parts : window shopping of used trucks, window shopping of aggregates, B2B webshop for truck parts and a static part which desbribes our company and our fixed services.
the products are created automatically through our ERP system. So we have custom Magento code to import our products on the frontend.
Our website is availlable in 7 languages.

Pros

  • out of the box webshop
  • api to allow for product inserts via code
  • lots of plugins

Cons

  • the content management is on pare with eg. wordpress
  • plugins are not always of a good quality.
  • major upgrades are not always plug and play.

Likelihood to Recommend

Everything is possible with Magento and i feel it is a better match for a big webshop than other tools (like wordpress). But you need some technical skills in order to start and especially to maintain it. It is not really a walk in the park to start off. But once done, it really does it thing and it hasn't failed us yet.
IQ
IGNACE QUAGHEBEUR
ICT Manager in Information Technology at BRAEM (201-500 employees)
Vetted Review
Magento Open Source
2 years of experience

Great open source ecommerce platform

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Magento Open Source powers our ecommerce site, shop.betaclub.org. It is the sole ecommerce platform at our organization. It allows us to sell merchandise items related to the National Beta Club. We can offer custom items through the platform. We can also do promotions, such as free shipping. The platform is very flexible and we have found lots of community support

Pros

  • Solid e-commerce platform
  • Fully customizable
  • Large add-ons marketplace
  • Tons of integration options

Cons

  • Customizable only for the very experienced
  • Will most likely need to hire experienced developers to install addons and maintain

Likelihood to Recommend

You can certainly get a quality ecommerce platform up and running quickly. Custom theme development and addons may cost you extra. Some addons/themes can be easy to install others will require more expertise.
JM
Jay Moore
CIO in Information Technology at The National Beta Club (11-50 employees)
Vetted Review
Magento Open Source
6 years of experience
View profile