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Malomo

Malomo

Overview

What is Malomo?

Malomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights…

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Recent Reviews
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gomalomo.com/malomo-faqs

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $199 per month
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Product Details

What is Malomo?

Malomo Integrations

Malomo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
August 04, 2021

A Must-Use Tool for Ecommerce Brands

Verified User
Director in Marketing
Consumer Goods Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Malomo for all customer-facing shipment tracking. In addition to providing a beautifully branded tracking page, we are able to share blog articles, care & use instructions, and other educational content for new customers as well as cross-sell other products in our catalog.
Pros and Cons
  • Shipment Tracking
  • Post-Purchase Cross-Sell
  • Content
  • Platform not yet self-serve
Likelihood to Recommend
Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
Most Important Features
  • Shipment Tracking
  • Post-Purchase Cross Sell
  • Care & Use Instructions
Return on Investment
  • Less CX Tickets About Shipment Tracking
  • New Cross-Sell Revenue
Alternatives Considered
Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
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