MediaValet

Score9 out of 10

51 Reviews and Ratings

Community insights

TrustRadius Insights for MediaValet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have provided several recommendations for MediaValet based on their experiences. The three most common recommendations are conducting thorough research, optimizing organization and file structure, and utilizing excellent customer support.

Conducting thorough research: Users suggest doing ample research to determine if MediaValet is the right solution for their specific needs. This includes exploring features such as full document search and audio/video indexing services. By understanding the use case beforehand, users can make an informed decision about whether to onboard MediaValet.

Optimizing organization and file structure: It is recommended to organize files and establish a solid category structure and file naming convention before uploading assets into MediaValet. Users highlight the importance of taxonomy organization, having a metadata and keyword system in place, and being organized with folder structures. This ensures easy access and quick retrieval of assets.

Utilizing excellent customer support: Several users praise MediaValet's customer service, emphasizing the importance of developing a relationship with the support staff. They suggest setting clear intentions and goals before implementing the system to receive personalized assistance throughout the process. Having responsive and helpful support contributes to a positive experience with MediaValet.

By following these recommendations, potential users can make an informed decision, optimize their asset organization, and benefit from MediaValet's strong customer support services.

Reviews

37 Reviews

Premiere DAM Software for Marketing Teams

Rating: 9 out of 10

Incentivized

January 27, 2026

Use Cases and Deployment Scope

We utilize MediaValet as a centralized digital asset management platform across our Marketing and Sales departments. Our instance houses all marketing-related resources, including brochures, videos, product spec sheets, and product imagery, enabling our sales team to access the materials they need at any time and from any location. By implementing MediaValet, we have effectively bridged a longstanding gap between Marketing and Sales, ensuring consistent, efficient, and strategic use of our content.

Pros

User Friendly - accessible UI
Robust Search and Filtering Functionality
Easy to Manage and Setup
Constant Updates
Fantastic Support

Cons

Reporting - we'd love to see the ability to create reports from monthly usage data (i.e. asset library uploads) and create subscriptions for team members
More advanced filtering capabilities
Enhanced integration with Hubspot

Likelihood to Recommend

MediaValet is well suited for DAM specific use cases, it provides robust features and functionality for sorting, segmenting and searching data so team members can easily access what they are looking for without knowing the platform. We find our Sales and Marketing teams both love this software for keeping marketing assets properly organized and available on demand whenever it's needed. This DAM solution is one of the most advanced out there and well suited for large teams looking to break silos.

Alyssa Pacheco

Customer Engagement Manager in Marketing at Cla-Val (501-1000 employees)

Vetted Review

2 years of experience

MediaValet

Rating: 6 out of 10

Incentivized

January 27, 2026

Use Cases and Deployment Scope

We use MediaValet as a central place to store and share our marketing assets, like photos, videos, logos, and other approved creative. It helps our corporate marketing team, property teams, and outside partners easily find what they need without digging through emails or shared drives. The main problem MediaValet solves for us is organization and version control. Before using it, assets were scattered in multiple places, which caused confusion about which files were current or approved. MediaValet makes it easier to keep everything in one place and ensure teams are using the right assets. We use MediaValet regularly across multiple teams to support digital advertising, websites, social media, and vendor requests, while keeping branding consistent.

Pros

Strong search and organization
Easy access and control
Simple sharing use

Cons

UI takes some time to get used to. There is a lot going on at first.

Likelihood to Recommend

MediaValet is well suited for organizations that need a centralized place to manage and share a large volume of marketing assets across multiple teams or locations. It works especially well when brand consistency is important and when assets need to be shared with outside vendors or partners. It is less appropriate for very small teams with minimal assets or simple storage needs, where a basic file-sharing tool may be sufficient. It can also feel like more than what’s needed if teams are not actively tagging or organizing assets, since the value comes from consistent usage and upkeep.

Verified User

Manager in Marketing (1001-5000 employees)

Vetted Review

2 years of experience

Nicely organized.

Rating: 8 out of 10

Incentivized

January 26, 2026

Use Cases and Deployment Scope

We use MediaValet as a central repository for various media types. We have authoritative libraries - where a team uploads source of truth images (logos, multi-styles, official pictures, etc.) and also casual libraries - where we store pictures and videos from company events or other activities. It is available to all staff and is an accessible location for hosting and sharing media across the organization. Some communications-focused teams rely heavily on this to store and share reusable assets.

Pros

Search features are excellent! When I'm searching for a specific person or image/file name, I don't need to spend a lot of time hunting.
Categorization and the user interface are also good. The collapsible tree structure allows for high-level and low-level organization. The sidebar also makes things quick to access.

Cons

Search rankings are sometimes, when using the search bar, I have a file named "Company Logo," and when typing the exact phrase into the search, my item is on the 3rd page - I would expect a direct filename match to surface higher.

Likelihood to Recommend

Sharing media assets internally and externally! A common repository reduces confusions and versioning is easy!

Verified User

Employee in Information Technology (51-200 employees)

Vetted Review

6 years of experience

MediaValet Usage Review.

Rating: 10 out of 10

January 25, 2026

Use Cases and Deployment Scope

I work in government communications. A few years back, we lost all our photos from our shared folder drive. After that, we went searching for a reliable place to store our photos, and MediaValet has been perfect. We still use the shared folder, but now we also upload photos to MediaValet. It's a great tool for searching and categorizing our photos, and it's my go-to when I need a photo for something I'm writing up.

Pros

Search optimization.
Categorization.
Allows large organizations to all share photos in one place.

Cons

Use algorithms to automatically recommend keywords for photos.
Use algorithms to automatically recommend categories to add the photo(s) to.

Likelihood to Recommend

MadiaValet is very well-suited for organizations to share photos across multiple departments. It is also very intuitive for the average person. For organizations that need permission to post photos, I appreciate the option to tag whether all subjects have approved the photo for public use. Keywords make it easy to find the type of photo I need, instead of spending a considerable amount of time searching our entire library.

Verified User

Employee in Marketing (501-1000 employees)

Vetted Review

2 years of experience

Happy with MediaValet!

Rating: 9 out of 10

Incentivized

May 2, 2023

Use Cases and Deployment Scope

I utilize MediaValet to access, search, and download retail marketing assets and product images/logos that my organization has created. I also use it to create lightboxes to share with external vendors that we work with that need accessibiliy to use and download our assets.

Pros

Search function
Folder structure
Sharing feature/privacy settings

Cons

Likelihood to Recommend

MediaValet is a great product when used with a larger company and cross-functionally between departments. For example, our corporate and product marketing teams design and create official assets, product images, logos, etc. that other teams like mine, retail marketing, may utilize in our line of work and feature on our retail marketing pieces. It's a great spot to have everything live where it is accessible to all.

Verified User

Employee in Marketing (1001-5000 employees)

Vetted Review

3 years of experience

MediaValet Review

Rating: 8 out of 10

Incentivized

May 1, 2023

Use Cases and Deployment Scope

MediaValet is a convenient, organized one stop shop for all of our marketing assets. From mailers, digital ads, to brochures we use MediaValet to house all our marketing items we use on a daily basis. We also can send specific assets to clients and setup permissions in use cases where we only want stuff to be viewable.

Pros

Organized folders
levels of access
ease of use

Cons

Search feature
a recently downloaded section personal to you
a way to star or favorite assets you use regularly

Likelihood to Recommend

It is super organized and easy to navigate. I love how you can view multiple assets in a particular folder or category all at once. I also appreciate that you can download an asset easily in one click. One thing I would love to see is a better search feature and an ability to see recently downloaded items. Also would love a way to start my most used items.

Lauren Knutson

Marketing Account Executive in Marketing at Starkey Hearing Technologies (1001-5000 employees)

Vetted Review

3 years of experience

MediaValet Portals have been very useful in generating marketing engagement from our customers.

Rating: 8 out of 10

Incentivized

May 1, 2023

Use Cases and Deployment Scope

It helps us organize and share our marketing assets internally and with customers. We have folders specific to marketing campaigns and product launches that help us stay organized and easily find the approved assets. We also create portals to share with customers that cleanly lay out the marketing assets for a specific campaign.

Pros

Organization
Portal creation for sharing
Fairly easy to navigate folder structure

Cons

Better search queries

Likelihood to Recommend

It is well suited for providing and sharing specific approved campaign assets internally and externally. It has allowed us to layout campaigns in an easy to understand way while also directing customers on how we believe they should take advantage of the assets.

Ideally searching for assets would be a little easier. You need to be very specific and often times things we search for don't always show up.

Verified User

Director in Marketing (5001-10,000 employees)

Vetted Review

4 years of experience

Great experience with MediaValet!

Rating: 9 out of 10

Incentivized

April 6, 2023

Use Cases and Deployment Scope

MediaValet is a great way for us to store our marketing assets. Our marketing reps can go in there to view different marketing pieces and photos, logos, etc to use within our marketing. It is also an easy place for us to share assets with customers using lightboxes and portals.

Pros

Asset storage
Portals
Lightboxes

Cons

Tagging and searchability

Likelihood to Recommend

MediaValet has been an incredible program to manage all our marketing assets internally. It creates a source of truth for our company on what marketing assets, photos, logos are the most up to date and available to use. We have also significantly benefited from the CDN link feature!

Verified User

Manager in Marketing (1001-5000 employees)

Vetted Review

3 years of experience

This has really allowed us to be "easy to do business with" when it comes to working with our clients!

Rating: 9 out of 10

Incentivized

April 4, 2023

Use Cases and Deployment Scope

I really enjoy MediaValet. It is so extremely easy to use for our internal teams but also to send assets to external users. It truly helps make us easy to do business with when working with our retail partners.

Pros

The portals make a nice one stop shop for specific iniaitivese
Easy use of sending assets to our clients
Easy to search for assets and also add things into categories making assets easy to fine.

Cons

The CDN links we have been using are extremely nice but adding a "go live" date in would be a nice feature. We have large product launches where we cannot display assets until a certain date. Not having the availability to change out these asset and set a date in which we want the asset to "go-live" for a date in a future is hard.
You can duplicate an entire portal but it would be nice to be able to duplicate sections of a portal.

Likelihood to Recommend

MediaValet has really allowed our team to have a "one-stop shop" for all assets they may be needing. It allows us to also create different portals for specific initiatives and that has really helped us be able to share these assets with our clients. The ease of use for this tool as well is great. It is very intuitive and really once we get a user up and running, the ability to learn the tool comes very quickly! Highly recommend.

Brittney Henry

Manager of Marketing Operations in Marketing at Starkey Hearing (1001-5000 employees)

Vetted Review

3 years of experience

View profile

MediaValet Makes Collaboration Much Easier.

Rating: 10 out of 10

Incentivized

April 3, 2023

Use Cases and Deployment Scope

MediaValet makes it extremely easy to share assets with other employees within the credit union and vendors outside of the organization. With just a link, we're able to share relevant images and videos with others, saving everyone involved time. Before, we would have had to take the time to compose emails and ensure they were going to the correct people.

Pros

Makes it easy to add images to our Digital Asset Manager
Allows us to share necessary images to others

Cons

It was a little difficult figuring out how to move images between folders at first.

Likelihood to Recommend

We've recently created a booklet for our organization. This project involved staying in touch with multiple vendors to ensure the correct art was used in the correct places. Thanks to MediaValet, we were able to create portals so these vendors could easily download and upload the correct art without spending time composing emails to do the same thing.

Austin Terry

Marketing Analyst in Marketing at Barksdale Federal Credit Union (501-1000 employees)

Vetted Review

2 years of experience

Loading Reviews List....