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Memfault

Memfault

Overview

What is Memfault?

Memfault is a cloud-based platform designed to help teams monitor, debug and update connected devices. The software provides crash-reporting tools, metrics collection capabilities along with software update and configuration management features that allow users to catch bugs in the field before they...

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Recent Reviews

TrustRadius Insights

Memfault has proven to be an invaluable tool for users in solving a variety of business problems related to IoT device management and …
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Pricing

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What is Memfault?

Memfault is a cloud-based observability platform for connected device debugging, monitoring, and updating, as well as provides solutions for firmware delivery and diagnostics to consumer electronics businesses. Memfault's infrastructure upgrades can be used to reduce risk, decrease shipping…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

065 - François Baldassari (Memfault) On Preparing for YC's Demo Day

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Memfault for Embedded Overview

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Memfault: IoT Reliability Platform

YouTube

Remotely debug, monitor, and update Nordic IoT devices with Memfault

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Product Details

What is Memfault?

Memfault is a cloud-based platform designed to help teams monitor, debug and update connected devices. The software provides crash-reporting tools, metrics collection capabilities along with software update and configuration management features that allow users to catch bugs in the field before they are noticed by end-users. It enables remote debugging of devices, providing insights into device crashes without requiring any physical access to the hardware.

The application aims to provide remote monitoring for hardware engineering teams, so they can continuously monitor their fleet's health from anywhere at any time. Users have complete control over the exact data sent from each device, allowing them to remove sensitive PII or other information as needed while collecting valuable insights into user behaviors and product usage that can drive business decisions. Memfault de-risks OTA updates with near real-time monitoring and controlled releases that ensure new releases ship confidently without disruption.

Memfault offers customizable integration SDKs for users who wish to integrate it easily into their existing infrastructure. With full data encryption from device-to-cloud during transmission of sensitive data and SOC 2 Type II compliance along with GDPR compliance certifications, companies worldwide can trust this platform helps keep their devices safe while delivering deep insights that improve customer experience while reducing churn rates overall.

Memfault Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Memfault has proven to be an invaluable tool for users in solving a variety of business problems related to IoT device management and troubleshooting. Users have praised Memfault for its ability to detect and debug problems in IoT devices, allowing for timely resolution before more systems are affected. This helps prevent costly downtime and ensures the smooth operation of connected devices.

The SDK provided by Memfault enables excellent monitoring and error validation for each device, ensuring good functionality and security. Users appreciate that Memfault simplifies log management, saving them significant time compared to manual analysis. With Memfault, users can easily interpret logs and send lightweight Memfault links instead of heavy log data, streamlining the process.

One key business problem that Memfault solves is providing visibility into how devices' firmware is performing in the field. This boosts user confidence in the product's performance and allows for proactive problem identification. Additionally, users have found that Memfault's top-notch support is highly valued, as it provides troubleshooting expertise and fast remote diagnosis of issues with firmware during trial deployments.

Furthermore, Memfault has been instrumental in resolving faults and crashes in large-scale deployments of connected products, preventing warranty violations and potential problems. It is particularly crucial for battery-operated products, as it helps minimize faults that can impact battery life and overall product performance.

Overall, users rely on Memfault as a service that gives them confidence in quickly and effectively resolving any future issues they may encounter with their IoT devices. The easy access, consistent performance, unified management system, and real-time insights provided by Memfault make it an essential tool for maintaining the optimal functioning of IoT devices and ensuring customer satisfaction.

Reviews

(1-1 of 1)
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Mike Ressler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Memfault is deployed on every Diamond Kinetics sensor that runs FreeRTOS. It provides crash reporting for our entire fleet of devices and enables us to aggregate information at scale that would have otherwise taken a LOT of custom development time to implement. We use it for releasing and monitoring firmware versions across our fleet as well as metric aggregation for better understanding how our customers use our product in the field.
  • Crash Reporting
  • Metric Aggregation
  • Deploying Firmware
  • Device Lifecycle Tracking
  • Sometimes I need different views for charting, but the API enables data access for custom reports
If you're running a fleet of embedded devices that has a tight RAM, CPU, & power footprint, Memfault is a must-have. From managing firmware deployments to monitoring every facet of the device lifecycle and performance, this is a solution that is built with a founding team that are the absolute best in the industry. They know your chipset and OS extraordinarily well and in some cases have been able to work directly with the chip vendors to provide support for their SDKs. With Memfault's help, our chip vendor diagnosed an issue in their BLE SDK and dramatically decreased the number of crash events on our devices.
  • Crash Reporting
  • Fully featured & well documented API
  • The absolute best customer support and product team out there
  • We were able to launch our current generation product months earlier than we would have otherwise. Knowing that we caught more bugs in development because of Memfault and would be able to observe and react to anything we missed after launch
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