Merchant E-Solution & NetSuite
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
We use Merchant e-Solutions company-wide to handle and process all of our credit card payments. As a distribution company selling B2B, we were having to wait for check payments from our customers for orders. When we were able to accept credit card payments, we were able to collect money much faster.
Pros
- Process credit card payments.
- Collect money faster.
- Integrated with our NetSuite ERP system.
Cons
- User interface.
- Account support for smaller businesses.
Likelihood to Recommend
They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.