MindMeister Reviews and Ratings

Use Cases and Deployment Scope

We used MindMeister for simple mind mapping and documenting new ideas and projects.

Likelihood to Recommend

I had a really disappointing experience with MindMeister and hope this review saves others from wasting their time and money.

Here are the undisputed facts of my interaction with MindMeister –

- My company has been a customer of MindMeister since March 2021 and a spent $2,227 during that period

- On April 19, 2024 at 5:00pm I received an email saying they charged $419 for a subscription renewal for 4 users and 6 month term

-At 5:01pm I received another email offering savings if I subscribed for a year instead of 6 months

- At 6:08pm I shared that our team hasn’t used MindMeister at all other than me and I requested a refund for the 3 other licenses and said I was happy to renew my single license for a year

- Their response “I'm sorry to say that I cannot issue a refund in this case. As outlined at the time of purchase, selecting a billing period when purchasing a license causes your plan to renew automatically by default”

- I said that I have been a loyal customer and thought they issued notifications BEFORE a subscription renews like most companies since it is the law in most states

- Their response “I am sorry that you feel this way, but we notify our users about the automatic license renewal not only at the time of purchase but also in our terms & conditions and email invoices.”

You can decide if you want to work with a company that retains their loyal, multi-year customers by referencing ‘fine print’ in terms & conditions that no one can keep up with when they have over 30 different vendors and software providers. I know I prefer the many other alternatives that, in my opinion, care about their customers.

Use Cases and Deployment Scope

We tried it and it did not work. Then the team I was with disbanded and now my company is left with a 2nd year bill because we did not cancel their software. By the way, this is for over $1K for a 2nd year of a software that was not used. They are holding my company hostage for over $2,200, as they will not refund nor cancel the 2nd year due to their policy requiring you to cancel 30-days before hand. However, they do not send you a notice of charges, the automatically charge you and are unwilling to work with you.

This policy is clearly in place because they are losing money and customers. Why else would you not put the customer first and establish such a predatory policy. If the customer is not using your product, why do you want to steal their money?

There are other products you can try for mind mapping, even FREE solutions like ClickUp can get you going with more capabilities and integrations.

Likelihood to Recommend

Their licensing is over priced and they will not tell you your agreement is due for payment until its due. They designed it this way, because according to their policy you need to provide them 30-days notice before canceling the next billing cycle. This is especially worrisome, because if you have an annual plan with them, they claim you are on the hook for another year.

This is very predatory in nature and indicates a desperate company. There are actually similar capes for free, really free, not will a pay wall added after a time frame.

Use Cases and Deployment Scope

I use it for mind mapping exercises and then sharing with my team

Likelihood to Recommend

I can't think of why anyone would use this given the alternatives in the market in 2021

Use Cases and Deployment Scope

We started to use MindMeister as a brainstorming tool but it was adopted gradually for other activities like project logs, and to organize information gathered during workshops and product designing meetings. Actually, it is used by different teams, but especially for marketing and project management activities. It helps us to achieve better management of information and also give us an interesting format which is much more helpful to share knowledge and support our training initiatives.

Likelihood to Recommend

I think that MindMeister can be very useful for so many activities when it is necessary to gather, organize and share information. I think it can be especially good if we are dealing with a small or medium amount of information. In cases when we need to handle too much detailed information, the mapping tool may become a bit confusing to manage, just like in many other tools. For brainstorming and/or flow/process mapping it is really great ans useful.

Use Cases and Deployment Scope

We chose to test it and see if it fit our need in creating sitemaps and resource material.

Likelihood to Recommend

I do not recommend MindMeister. We paid for and tested the software and it did not meet our needs. When I was invoiced another 12-months, I requested a refund advising that I had forgot to cancel they refused. As a small business we are now out of pocket for something we aren't going to use. Even if I decide to revisit software like this in future, they will not be on the list.

Use Cases and Deployment Scope

MindMeister is a great tool for those who want a more visual workflow. It is used by our design and marketing teams to collaborate and brainstorm on marketing campaigns. It allows for a visual tree of ideas that all users can see and contribute to. The adoption of MindMeister over other collaboration tools was due to the visual workflow and general ease of use. If you are a visual person, this is the perfect collaboration and workflow tool.

Likelihood to Recommend

MindMeister is the perfect tool if you and your team are visual in nature. I love the brainstorming aspects of the tool where you can let ideas flow onto the screen and then arrange them in a more logical format later. This would be a great option for creative projects like branding and marketing campaigns. This may not be the best choice if you are used to more text-based collaborative tools as you need to change your mindset a bit in order to fully use MindMeister.

Use Cases and Deployment Scope

MindMeister is used within the team of artists in our studio. We develop detailed plans for future work, write down ideas, suggestions, and comments about the workflow.

Likelihood to Recommend

This program is great for collaborative planning for anything. You can even work remotely and record important thoughts/ideas, and every member of the team will see it. But the program is not suitable for work without the Internet. The lack of internet makes it necessary to work with other programs that have desktop versions, for example, Freemind. Then, you have to import Freemind's files into MindMeister.

Use Cases and Deployment Scope

As a company who often works with Xmind files for building sitemaps for client websites, MindMeister has become a very handy tool to be able to open Xmind documents stored in Google Drive easily and view them from anywhere without having to install extra software. This is where our primary use case lies.

Likelihood to Recommend

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.

Use Cases and Deployment Scope

MindMeister is being used in several departments at my school. We use it for students to create mind maps of different academic concepts, and often use this kind of program when reading a novel or textbook. It helps digitize concept mapping in a modern way, and allows for creativity within the process. It provides a way for students and teachers visually organize their data.

Likelihood to Recommend

This product is well suited for making mind maps and outlining projects and ideas from the start. It can be tough if you are trying to convert something you began in Docs. It allows for a lot of intuitive creation, making your work flow easily. It can get to be a bit clunky though if you make your map too large.

Use Cases and Deployment Scope

It’s being used by our development team to help better organize concepts, ideas and even structure data for CMSs.

Likelihood to Recommend

I really like to use MindMeister whenever I’m structuring data input for our content management system (CMS), it really helps us.

I think it’s not that great to use as a management tool, since it’s rather simple in terms of functionality.