A good and affordable VOIP solution.
Use Cases and Deployment Scope
We have a number of Unify OpenScape phone systems in place currently across both our corporation and education customer sites. They can be a simple system that work effectively. They bring an easy solution to an organisations VOIP requirements and can easily utilise cabling structure that can would likely already be in place for other networking requirements.
Pros
- Good integration with other system
- Smart features and web applications
- Good cloud and non-cloud options
Cons
- Phone application could be improved
- Troubleshooting can be difficult
- Can rely on a solid network and internet connection
Return on Investment
- Ease of use gives clients peace of mind
- Easily customisable
- Administratively very convenient
Usability
Alternatives Considered
Cisco VoIP PBX (discontinued)
Other Software Used
Cisco Firepower 1000 Series, Cisco 9000 Series Aggregation Services Routers (ASR 9000), Microsoft Windows