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What is MiVoice MX-ONE?

MiVoice MX-ONE is a SIP-based multimedia communications platform for medium to large enterprises. The system provides a unified infrastructure for voice, video, data, and mobile collaboration. Built on an open-standards architecture using Linux (SUSE), MiVoice MX-ONE can be deployed on standard Intel-based servers or within virtualized environments including VMware, KVM, and Microsoft Hyper-V.

The platform's architecture consists of the MX-ONE Service Node for call control, the software-based MX-ONE Media Server, and optional hardware Media Gateways for interfacing with legacy TDM equipment and the PSTN. The system is managed via the MX-ONE Manager Suite, which includes tools for system configuration and user provisioning.

Technical specifications and capacity limits include:

  • Scalability: The vendor states the system scales from 100 to over 500,000 users. A single Service Node instance supports up to 15,000 SIP users and 15 media gateways.
  • Redundancy: Supports High Availability (Warm Standby) and Fault Tolerance (Hot Standby) through native software clustering or virtualization features.
  • Security: Implements TLS and SRTP for media and signaling encryption, along with HTTPS for management interfaces.
  • Protocols: Native support for SIP, H.323, CSTA III, and IPv4/IPv6 dual-stack configurations.

MiVoice MX-ONE supports multiple deployment models, including on-premises installations, private cloud instances, and subscription-based models. The system allows for geographic distribution of servers and gateways while maintaining a single logical management entity.

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Technical Details

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FAQs

What is MiVoice MX-ONE?
MiVoice MX-ONE, formerly Aastra MX-One, is now owned and supported by Mitel since the merger (January, 2014); it's a unified communications platform.