Features
Top Performing Features
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.7
High quality video
High quality video connection is consistently available, with few or no interruptions.
Category average: 8.7
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 9
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.6
Performance & Compatibility of Online Events Software
Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.7
High quality video
High quality video connection is consistently available, with few or no interruptions.
Category average: 8.7
Online Meetings / Events
Features related to hosting and attending meetings and events online.
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 9
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.6
Cloud PBX
A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment
Hosted PBX
Hosted telephony infrastructure obviated the need for local PBX hardware
Category average: 8.4
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.7
Directory of employee names
Voice directory of all employees for self-service dialing
Category average: 8.6
Call Management
Customized phone system settings
Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 8.6
Call recording
Automatic recording of inbound and outbound calls
Category average: 8.6
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8.4
Call screening
Ability to block numbers or send calls directly to voicemail
Category average: 8.4
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.4
Mobile apps
Apps are compatible with mobile devices.
Mobile app for iOS
App for iPhone and iPad
Category average: 8.7
Mobile app for Android
Android app
Category average: 8.6