MSG91

MSG91 is a Cloud communications platform that provides a suite of channel APIs (for SMS, Email, WhatsApp, Voice, Authentication and more), serverless tools, and fully-programmable solutions that can be rapidly deployed and Ready-to-use solutions (like Hello, Campaign, Segmento, SendOTP, ShortURL and KnowledgeBase)

The vendor states that MSG91 has helped 30,000+ businesses worldwide by providing APIs to create customized communication solutions to Improve Client communications, Increase Customer engagement, Enhance Marketing Campaigns, and Reduce No-shows. Using Automation and Efficiency-MSG91 aims to provide Brand Visibility, Scalability and Reduced Support costs.

With 2.5 Billion+ API calls/month, 1.6 Billion+ SMS sent/month, 1 Billion+ OTP sent/month, and 1 Billion+ Email sent/month, MSG91 is a Cloud Communications platform that powers customer engagement innovation and enables Developers to integrate communication features into their software using its communication APIs.

Common use cases include Transactional/Promotional SMS service, Bulk SMS Service, OTP Verification and Two-Factor Authentication (2FA) , Alerts and Notifications, Event-based Automations, Bulk Marketing Campaigns via Multiple channel support, WhatsApp Business Messaging, Email Marketing Integration, E-commerce and Delivery Updates, Voice calls and IVR flows and Customer Support.

With MSG91's Cloud communication platform, users can:

• Elevate data-powered communications and Transform client interactions with streamlined communication across multiple channels such as SMS messaging, Email, Voice, RCS, and WhatsApp.

• Presents a unified front to customers, helping businesses to deliver a cohesive and professional experience.
  

• Access tools to build, deploy, iterate, and scale customer engagement applications.

• Develop customer engagement applications that prioritize security and adhere to compliance standards.