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Plivo

Score9 out of 10

11 Reviews and Ratings

What is Plivo?

• Supports sending messages and making voice calls to 190+ countries.

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Categories & Use Cases

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Who Buys & Uses Plivo

Plivo Reviews

What users are saying about Plivo.
View all Plivo reviews

Phone Service Every Business Needs For Success.

Incentivized
Marvin Drobes
Owner in Marketing at EarningCoach Marketing (1-10 employees)

Pros

  • Plivo makes setup easy.
  • The billing is easily setup and maintained.
  • Tech support is quick to respond to questions and any issues that arise or help with setup.
  • Directions of how to use are easy to follow.

Cons

  • We can not say anything negative!

Return on Investment

  • For a nominal monthly investment we have had a 3X ROI.

Usability

Customer Support No Longer Tries

Verified User
C-Level Executive in Information Technology (1-10 employees)

Use Cases and Deployment Scope

Since 2014, I have been using Plivo for SMS alerts and VOIP solutions, and the service and support were reliable and helpful.

Pros

  • Good pricing
  • Easy implementation
  • Intuitive interface

Cons

  • Customer support
  • Response times
  • Account transparency

Most Important Features

  • SMS Alerting

Return on Investment

  • None now that they no longer support their product

Alternatives Considered

Twilio

Plivo the easiest Voice API integration

Incentivized
Verified User
Manager in Customer Service (51-200 employees)

Pros

  • Easy integration
  • Customer service is good
  • Services are prompt

Cons

  • Providing white label services easily
  • Pricing is a concern

Return on Investment

  • Got better results and users
  • Uptime is a good thing
  • No service interruption helps in working with them

Alternatives Considered

Twilio Programmable Voice

Other Software Used

Slack, Help Scout, Intercom

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