MUGA is a beast!
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Communication with various people in the organization that are overseas.
Pros
- Reliability
- Good connection
- Security
- Ease of use - easy set up for new employees inside the co and out
Cons
- Connectivity at times there are speed + connection issues
- Price - at times our invoice is different than expected and it is tough to reconcile
- Service - difficult to get someone on the phone for customer service needs
Likelihood to Recommend
It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
Vetted Review
2 years of experience