MuleSoft Anypoint Platform Reviews and Ratings

Rating: 7.9 out of 10

Score

7.9 out of 10

Community insights

TrustRadius Insights for MuleSoft Anypoint Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wide Range of Connectors: Users have praised the platform for offering a diverse selection of connectors, such as Salesforce, NetSuite, and SFTP, which facilitate easy integration with various services. Some reviewers highlighted that these connectors enhance the overall integration experience.

Efficient Transformation Process: Reviewers found the transformation process to be simple and efficient, particularly appreciating the ease of using XML, JSON, and Java for transformations. This feature has been positively acknowledged by users for streamlining their integration tasks.

Comprehensive Functionality: Customers value the comprehensive nature of the platform, noting that it provides all necessary tools to start from scratch and deploy on CloudHub. The platform's versatility and suitability for various project requirements have been emphasized by multiple users.

Reviews

25 Reviews

Anypoint Platform Review

Rating: 8 out of 10

Incentivized

November 17, 2025

Use Cases and Deployment Scope

The use cases we’re looking at mainly involve customers coming to us for insurance quotes. We’re trying to capture those opportunities — understanding what customers are reaching out for and whether we’re able to convert them or losing potential business in that area. So, we’re building a platform for that purpose and aligning our business processes around it.

Pros

I think data integration — that’s mainly what we’ve been using it for.
Batch jobs and similar processes. Those parts have been working well for us.

Cons

I think with MuleSoft, the APIs handle data quite well, but when it comes to different types of data or increased data volumes, that’s where we’re facing some challenges. Maybe we still need to explore more or there could be additional functionality needed, but I think we’ve identified the issue.

Likelihood to Recommend

It’s well suited in the data area — I think we’re doing fine using it right now, even though we still have some challenges. Also, the portal we’ve built for our customer experience team is working well with it, so that’s another area where we can say it performs great.

Verified User

Employee in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience

Mulesoft Review

Rating: 7 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

We’re a service provider, and we mainly focus on identifying customers’ problems and solving them. One use case involved a customer who handled a large number of handwritten documents from various vendors, which made it difficult to feed the data into the Salesforce system. So, we used MuleSoft’s automation tool called IDP. Using that product, we scanned the documents through the IDP solution, extracted the information, and inserted it into the database, helping the customer significantly reduce the time spent processing that data.

Pros

Yes, the solution we use is IDP. This product primarily works with documents — it helps read them, and with the support of natural language processing, it also allows us to extract information directly from those documents.

Cons

IDP is a good product, but when we use natural language and ask Einstein to extract certain information, it doesn’t always perform accurately. Sometimes the data it retrieves is irrelevant, so that’s a challenge — it can occasionally fail to fetch the correct details.

Likelihood to Recommend

The product is well suited companies managing tons of documents and are not able to handle it properly, this solution is best for them.

Verified User

Professional in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Anypoint Platform Review

Rating: 9 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

We use it for all our integration needs — integrations with Salesforce, as well as with other third-party systems and related processes.

Pros

Basically, on the integration side, it helps connect to different systems very seamlessly, which is a great help for all the integrations between Salesforce, Workday, and others.

Cons

It can improve on the AI side of things — that could probably drive more user adoption. I think that’s one area for improvement. So basically, once we have the use of Anypoint enabled with Agentforce or something like that, it would be really helpful for the developers and others, and it could increase productivity.

Likelihood to Recommend

It’s well-suited for many integration needs — definitely better than most other integration platforms. However, it doesn’t work as well when dealing with large volumes of data. For ETL-type needs, it might not perform as effectively, but for other integration purposes, it works very well.

Verified User

Professional in Information Technology (1001-5000 employees)

Vetted Review

8 years of experience

MuleSoft Anypoint Platform as an API Integration Experience

Rating: 7 out of 10

Incentivized

October 30, 2024

Use Cases and Deployment Scope

We're using MuleSoft Anypoint Platform to integrate our CRM software Salesforce with various other applications like SAP, AD, Workday etc. The integrations are invoked as APIs majority as REST webservices and for a small number of functions as SOAP Webservice. Many of these services are also opened for external use by proper authentications in place.

Pros

Cloud Deployments
Plug-and-play compatibility with prefabricated connections
We can use XML, JSON, and Java for it.

Cons

RAML should be designed and compiled within the MuleSoft Anypoint Platform studio
The MCD Certifications come with only 2 years of validity which makes it costly each time to go for paid certifications
While developers can eventually master MuleSoft Anypoint Platform, it takes some time

Likelihood to Recommend

MuleSoft Anypoint Platform can be beneficial to all customers with integration needs. There are platform entitlements that add features for every level of client needs. For just a few simple integrations, MuleSoft Anypoint Platform can be prohibitively expensive. While the MuleSoft Anypoint Platform Platform is a newcomer to API management tools, it still manages to be feature-rich and offers many resources for both API development and deployment needs.

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Mulesoft is the leading integration solution connecting all areas of the business.

Rating: 9 out of 10

June 27, 2024

Use Cases and Deployment Scope

Mulesoft Anypoint Platform enables us to seamlessly integrate our SAP ERP business system with a variety of other business-critical systems that support our processes in the supply chain, manufacturing, logistics, sales order processing, warehousing, distribution, support, reporting, and analytics.

Pros

Integrates SAP with non-SAP systems to support our business.
Performs well.
Seamlessly integrates much like a native integration tool.

Cons

Price of licensing is a little on the high side.
Cost of customizing can be high due to specialized skills required.

Likelihood to Recommend

Mulesoft is a universally adaptable and flexible interface that seamlessly connects various IT systems and applications to support the business.

Charles Ahn

Director in Information Technology at Kimberley-Clark (10,001+ employees)

Vetted Review

10 years of experience

View profile

MuleSoft Anypoint Platform - One of the Best Integration Software

Rating: 10 out of 10

Incentivized

September 29, 2022

Use Cases and Deployment Scope

We're using MuleSoft Anypoint Platform to integrate our CRM software Salesforce with various other Banking and Insurance functionalities. The integrations are invoked as APIs majority as REST webservices and for a small number of functions as SOAP Webservice. Many of these services are also opened for external use by proper authentications in place.

Pros

MuleSoft Anypoint Platform is best for API Development with easy to use platform
Supports Cloud deployment as well
Webservice integration to n number of technologies without any hassles

Cons

The platform is unified and takes longer time to get familiarize with
The MCD Certifications come with only 2 years of validity which makes it costly each time to go for paid certifications
The various windows alignment (floating and docking) is bit cumbersome

Likelihood to Recommend

MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.

Verified User

Analyst in Information Technology (5001-10,000 employees)

Vetted Review

5 years of experience

Amazing System Integration Value for Businesses

Rating: 9 out of 10

Incentivized

July 15, 2022

Use Cases and Deployment Scope

MuleSoft Anypoint Platform's primary function is to offer our business a turnkey Cloud hosting solution for all RESTful APIs. There, we have complete command and visibility over all of our infrastructure and application infrastructure. In addition, the Anypoint Platform gives us a place to work on designing our APIs in the RAML language and creating mock services to use in testing, which helps us get things out the door faster. As a company, we specialize in integrating disparate systems by exchanging data using RESTful APIs.

Pros

Compatible with any program with no hassle.
Plug-and-play compatibility with prefabricated connections.
Integrates seamlessly with the Salesforce environment.

Cons

Having too many bells and whistles that we won't ever utilize drives up the price.
Not a good buy, as it is often rather pricey.
While developers can eventually master Mulesoft Anypoint, it takes some time.

Likelihood to Recommend

Anypoint Platform is ideal for a large corporation that values efficiency in setting up new environments. Once you log in to Anypoint Platform, you'll have immediate access to the production and staging environments. You can tailor your environment's parameters to your specific needs and requirements, but if you don't you can simply deploy and execute your APIs. Mule does not provide a plan with a price tag that is reasonable for small businesses to pay. Subscription and licensing costs are too costly for a young company.

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Great alternative to Boomi, SAP Integration Suite / PI/PO

Rating: 8 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

A great alternative to Dell Boomi or other middleware products. I still think the user interface is evolving but it can be of significant use towards becoming an API-first company. Mulesoft Anypoint is a competitive solution for developing and deploying API for the organization. It is well documented, and easy to deploy and run.

Pros

API management
Monitoring
Cloud integration

Cons

Access management should be simplified.
Should be fully available over the cloud, with no more software installation on a laptop, but again something is necessary to act as a bridge unless it's C2C.
User Interface

Likelihood to Recommend

API Manager: Manage API

Runtime manager: Manage applications

Platform monitoring - Custom Alerting

Gaurav Pandey - PMP,ITIL,CSM

SAP Technical Manager in Information Technology at Consulting Organization for a client (10,001+ employees)

Vetted Review

1 year of experience

View profile

Awesome value for Company System Integration

Rating: 10 out of 10

Incentivized

July 16, 2021

Use Cases and Deployment Scope

The main use of MuleSoft Anypoint Platform is to provide to our company the entire Cloud solution to host all RESTful APIs. There we can manage and monitor all our systems, having control and support for our applications.

Also, Anypoint Platform provides us a development environment to design our APIs on RAML language and also mock services to speed up the development and delivery. Our main business is system integration using RESTful APIs to exchange data between the systems.

Pros

Design Center (RAML design definition)
Runtime Manager (Cloud solution to host RESTful APIs)
Monitoring (Environment Monitoring - Prod and Non-prod)

Cons

Cloud Development (Design Center - Development of APIs)
Access Management (An existent user cannot be "reused")

Likelihood to Recommend

[MuleSoft] Anypoint Platform fits for an enterprise company that wants to gain time with environment configuration. The deployment environment - pre-prod and prod - is ready to use once you access Anypoint Platform. It's true you can customize all configurations for your environment based on your requirements and needs, but if you don't, just deploy and run your APIs.

For small business, Mule doesn't have a low-cost subscription which can attend small companies. The subscription and license prices are too high for a startup with limited financial resources.

Verified User

Consultant in Information Technology (1001-5000 employees)

Vetted Review

7 years of experience

MuleSoft Anypoint allows us to embrace the latest API technology and stay competitive in today's fast moving IT world

Rating: 8 out of 10

Incentivized

May 4, 2021

Use Cases and Deployment Scope

We use the MuleSoft Anypoint platform primarily in our IT department to build API solutions that interface with our vendors and partners. The platform itself houses our REST APIs which make requests and receive responses between our systems of record and our third-party processors that house our core application logic.

Pros

Fast deployment and implementation.
Seamless connection for any application.
Pre-built connectors out of the box.
Integrates easily with Salesforce platform.

Cons

Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
Not a value product, tends to be expensive.
Takes a while for developers to learn to use Mulesoft Anypoint.

Likelihood to Recommend

You can empower your business with the process, experience, and system APIs. This also tends to simplify API management because they are segregated into the three groups and provide an additional layer of security. Anypoint is very effective at quickly exposing critical data to web apps, connected devices, vendor systems, and mobile devices in a secure way. It's also great for situations where you need to throttle access or requests to certain systems. The template development approach makes it easy to build reusable services across multiple points of integration.

Alex Scutea

Cloud Solutions Administrator in Information Technology at Chartered Bank (201-500 employees)

Vetted Review

2 years of experience

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