TrustRadius: an HG Insights company

What is Muninx?

MuninX is a Help Desk and Customer Service Management platform designed for Ticket Management. The solution provides AI-Assisted Reply Drafting, Response Improvement tools, and Automated Ticket Research to support customer service workflows. According to the vendor, the platform is intended to offer a simplified setup and pricing structure for Growing Teams.

Categories & Use Cases

Media

Screenshot of Dashboard
Screenshot of AI generated replies
Screenshot of Organizations
Screenshot of Reports
Screenshot of Team

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Screenshot of Dashboard