Cost savings from not having DBA on staff
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
Navisite manages 24/7 monitoring of our production SQL Servers. This helps because we do not have a dedicated DBA on staff.
Pros
- 24/7 monitoring
- Immediate notification in the event of failures
- Dedicated Senior DBA
- Dedicate Account rep
Cons
- Not very pro-active outside of monitoring
- Previous account rep was not customer focused
- The ticketing system they use, Proximity can be flaky. Sometimes, do not receive ticket updates
Likelihood to Recommend
Helps us not have to keep a full-time DBA on staff, cheaper to pay Navisite for this service. On top of job failures/server issues. Limited to a certain number of production servers, we have an assigned number of hours outside of monitoring, not very proactive on using those hours. Other vendors do not have a server limit on monitoring.
Vetted Review
4 years of experience