Navisite Managed Infrastructure Services (NaviCloud)

Navisite manages 24/7 monitoring of our production SQL Servers. This helps because we do not have a dedicated DBA on staff.

Helps us not have to keep a full-time DBA on staff, cheaper to pay Navisite for this service. On top of job failures/server issues. Limited to a certain number of production servers, we have an assigned number of hours outside of monitoring, not very proactive on using those hours. Other vendors do not have a server limit on monitoring.

We used it for our managed services and as a collocation site at Andover, MA and San Jose, CA. We worked with them to host our hardware for SAAS offering for our application. We purchased power and network from them along with remote hand services.

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.