Overview
What is Distribution Engine ( by NC Squared )?
Distribution Engine is a rules-based lead assignment engine that ensures your Leads, Opportunities, Contacts (or any standard or custom SFDC object) are automatically distributed to the right team member at the right time. The product is designed for sales operations…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Distribution Engine ( by NC Squared )?
Distribution Engine ( by NC Squared ) Video
Distribution Engine ( by NC Squared ) Competitors
Distribution Engine ( by NC Squared ) Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Distribution Engine has been highly praised by users for its ability to simplify lead distribution and ensure equal opportunities for all representatives. By automatically assigning and distributing leads based on time, the tool eliminates the need for manual assignment and streamlines workflow. This has been a game-changer for businesses, saving them significant amounts of time and effort.
One of the standout features of Distribution Engine is its flexibility in adding or removing representatives from lead distribution rounds without disrupting the flow of leads. This has allowed users to easily adapt their teams and ensure that leads are directed to the most appropriate representatives. Additionally, the tool provides alerts whenever leads are not receiving proper attention, enabling users to promptly address any issues and ensure that leads are being properly cared for.
Another key benefit of Distribution Engine is the option to have separate rounds for hot and warm leads. By doing so, businesses have effectively addressed complaints about unequal distribution and ensured that each representative has a fair chance at accessing valuable leads.
In addition to streamlining lead distribution, Distribution Engine has proven effective in routing various objects such as leads, contacts, opportunities, accounts, and cases based on language and skill. This feature has been particularly beneficial for customer service lead teams, saving them hundreds of hours and significantly improving email response time. Customers and support channels have also experienced improved service and faster case assignment as a result of implementing Distribution Engine.
Overall, users have reported that Distribution Engine solves critical business problems related to lead distribution efficiency, fairness, and customer service optimization. Through its automated assignment capabilities, flexible round management, and object routing features, the tool empowers businesses to optimize their lead management processes, improve team efficiency, and provide better service to their customers.
Easy Setup and Management: Users have found Distribution Engine easy to set up and manage, with multiple reviewers stating that it provides a simple and efficient way to distribute leads.
Fair Allocation of Leads: Several users appreciate how Distribution Engine prevents unfair lead distribution by ensuring a fair allocation of leads among reps. This feature has helped them meet their quotas effectively.
User-Friendly Interface: The user interface of Distribution Engine is highly regarded for its user-friendliness and intuitiveness. Multiple reviewers have mentioned that it allows for easy customization and adjustments to lead assignments, making it convenient to tailor the tool according to their specific needs.
Difficulty in Obtaining Competitive Advantage: Users have expressed frustration with the distribution process, as some reviewers have found it challenging to gain a competitive advantage and achieve their quota.
Restrictions on Working Outside Regular Hours: Several users have mentioned that the limitations on working outside regular hours have made it difficult for sales representatives to put in extra effort to generate more leads and meet their quota.
Lack of Option to Distribute Leads by Type: Some users felt that the software's limitation of not having an option to distribute leads by type was a drawback. They mentioned that everyone received the same type of demo requests, which could be less efficient for certain user needs.