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NetSupport Manager Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for NetSupport Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

This product has proven to be invaluable for users across various industries, providing instant support and saving crucial time. With its simple and robust solution, it enables easy remote access to external users and servers without any issues. Customers appreciate the continuous updates and helpful tutorials that ensure a smooth experience. For companies of all sizes, this product allows the management of entire systems from the comfort of an office, eliminating the need for travel and on-site visits. It impresses users with its ease of control and scalability, providing answers and support through tech support. Additionally, it facilitates access and control of computers in a network, including the ability to block applications and websites. Whether it's resolving software problems in a library system or assisting in software installation and training for domain computers, this product consistently delivers efficient solutions. By enabling remote troubleshooting, reducing the need for on-site visits and vehicle dispatches, it improves timely resolution of end users' issues. Overall, this reliable remote software is highly valued by companies for its contribution to daily operations, offering fast connections, efficient support, and instant remedies to meet expectations.

Reviews

1 Review

Screen remote & Controlling System

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It's fact that such an amazing corporate experience, a simple but strong controlling solution for smaller to larger organizations. The tutorial to install a hidden client inside the PC of personnel who have concerns with the BT team. It also saves crucial time & provides an instant remedy to meet expectations.

Pros

  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.

Cons

  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.

Likelihood to Recommend

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.

FA
Fahad Ali
System Coordinator & Development Officer in Product Management at Alkaram Textile Mills Pvt. Ltd (10,001+ employees)
Vetted Review
NetSupport Manager
16 years of experience
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