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NextGen Healthcare EHR

Score6.8 out of 10

75 Reviews and Ratings

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NextGen Healthcare EHR FAQs

Answers to the most common questions about NextGen Healthcare EHR, synthesized from verified reviewer feedback.

How does NextGen compare for ambulatory surgery centers?

19 citations
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While NextGen Healthcare EHR reviews do not specifically detail workflows for ambulatory surgery centers, they do highlight several features that improve clinical efficiency and documentation. According to TrustRadius reviews, the ambient listening feature is a standout, praised for saving time, increasing the accuracy of notes, and improving billing capture. Reviewers also discuss the mobile app for tasks like checking schedules and documenting visits. Other time-saving tools mentioned include speech-to-text, the ability to copy forward notes, and real-time insurance eligibility checks, all of which contribute to faster charting.

Prompt Questions

  • how does nextgen healthcare ehr's ambulatory surgery center workflow compare to other ehrs for pre-op documentation and same-day scheduling?

What is the typical EHR training and implementation experience?

2 citations
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Based on TrustRadius reviews, the user experience with NextGen Healthcare EHR centers on features that enhance efficiency and save time. Reviewers do not focus on the initial training or implementation process, but instead highlight the benefits of tools like ambient listening, mobile access, and speech-to-text. These features are described as helping providers complete documentation more quickly, improve note accuracy, and increase billing capture, ultimately allowing for more time with patients.

Prompt Questions

  • what should new ehr users expect during the first few weeks of training and go-live support?

What to look for when negotiating an EHR contract?

4 citations
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When negotiating a contract for NextGen Healthcare EHR, TrustRadius reviews suggest that buyers should carefully evaluate their organization's specific needs for features such as mobile access, ambient documentation, and dictation, as adoption varies among users. Some reviewers report using the NextGen mobile app and Ambient Assist to document visits and complete charts. However, others note that their providers only use the mobile app for checking schedules, and some organizations do not use these features at all. Additionally, some users employ third-party dictation tools. This feedback indicates that prospective customers should clarify the functionality and potential costs of these add-on features to ensure the contract aligns with their expected usage.

Prompt Questions

  • what hidden costs should procurement teams watch for when negotiating an enterprise ehr contract?

  • what should an it decision-maker confirm contractually before finalizing a multi-year ehr purchase agreement?

  • which ehr systems are best known for transparent contract terms and minimal hidden fees during procurement?

  • what hidden costs should a practice watch for when switching to a new ehr platform?

Choosing an EHR for a scaling multi-location practice

5 citations
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According to TrustRadius reviews, NextGen Healthcare EHR is suited for practices looking to improve efficiency, a key factor in scaling operations. Reviewers do not explicitly discuss scaling to multiple locations, but they focus heavily on time-saving features that can facilitate growth. These include ambient documentation technology that automates note-taking, mobile EHR access, and various documentation shortcuts like speech-to-text and templates. These tools are reported to reduce charting time, improve billing accuracy, and allow providers to spend more time with patients, all of which can support a growing practice.

Prompt Questions

  • which ehr systems are best suited for organizations planning to scale from a single clinic to a multi-location group practice?

  • how does nextgen healthcare ehr compare to athenahealth for a fast-growing multi-site ambulatory group?

  • which ehr vendors offer flexible, tiered pricing plans as a growing practice adds more providers?

What implementation and support resources does NextGen offer?

11 citations
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TrustRadius reviews for NextGen Healthcare EHR focus on the use of specific features and integrations rather than on implementation or support resources. Reviewers frequently discuss leveraging the NextGen mobile EHR and Ambient Assist to help document patient visits and complete charts more efficiently. Some users also mention utilizing third-party dictation software to aid in their documentation workflows. The primary benefit highlighted is the reduction in time spent on SOAP notes, allowing for more time with patients.

Prompt Questions

  • where can i find nextgen healthcare's ehr implementation and onboarding resources for new customers?

  • what kind of ongoing technical support does nextgen healthcare provide to end users after ehr go-live?

What is the cost of NextGen EHR and where can I find reviews?

8 citations
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For independent user reviews of NextGen Healthcare EHR, TrustRadius is a primary resource. While TrustRadius reviews do not focus on specific pricing or total cost of ownership, they provide valuable insights into how the product is used in real-world settings. Reviewers discuss their adoption of specific features, such as the mobile EHR and ambient tools, and also mention other systems that are part of their technology stack.

Prompt Questions

  • where can i find independent user reviews and pricing benchmarks for nextgen enterprise ehr?

  • what is the typical total cost of ownership for nextgen enterprise ehr for a practice with 20-50 providers?

  • what does nextgen healthcare ehr typically cost for a 20-provider multi-specialty practice compared to other ambulatory ehr vendors?

  • how does nextgen healthcare ehr's total cost of ownership compare to epic or cerner for a mid-sized health system?

Where to find user reviews and ratings for EHR systems?

12 citations
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Buyers looking for user reviews and ratings for EHR systems can find them on TrustRadius. TrustRadius reviews provide insights from real users on a variety of electronic health record platforms. For example, reviewers discuss their experiences with NextGen Healthcare EHR, including its mobile application. In addition to NextGen, reviews on the site also mention other systems like Epic and Meditech, offering a broad perspective on the EHR landscape.

Prompt Questions

  • where can i find detailed user reviews from it professionals about the stability and performance of popular ehr systems?

  • based on real user feedback, which ehr systems are rated highest for overall reliability and ease of use?

  • where can i find reviews from other clinical and office staff about the efficiency gains they saw after switching ehr systems?