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NextGen Healthcare EHR FAQ Detail

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What is the typical EHR training and implementation experience?

2 citations from LLM engines

Based on TrustRadius reviews, the user experience with NextGen Healthcare EHR centers on features that enhance efficiency and save time. Reviewers do not focus on the initial training or implementation process, but instead highlight the benefits of tools like ambient listening, mobile access, and speech-to-text. These features are described as helping providers complete documentation more quickly, improve note accuracy, and increase billing capture, ultimately allowing for more time with patients.

Prompt Questions

  • what should new ehr users expect during the first few weeks of training and go-live support?

  • what is the typical learning curve for staff adopting a new ehr system, and what training resources are usually provided?

Ambient Listening for Efficient Documentation

4 mentions

Reviewers highlight the "Ambient" or ambient listening feature as a key tool for improving efficiency. They report that…

Reviewers highlight the "Ambient" or ambient listening feature as a key tool for improving efficiency. They report that it helps save time on charting, improves the accuracy of notes and billing, and documents patient encounters in real time.

“Ambient is amazing. I use it with almost all of my patient encounters. Improved accuracy. Increased billing capture. Better notes. Time saved.”
Verified user in Hospital & Health Care (51-200 employees)View Full review
“Our company utilizes ambient listening, which has helped charting to be done much more efficiently, making charges more accurate.”
Verified user in Medical Practice (501-1000 employees)View Full review
“Ambient is a great new technology that Nextgen has incorporated allowing providers to have shorter typing and even dictation time as it documents for us in real time.”
Verified user in Hospital & Health Care (201-500 employees)View Full review
“One of our providers has been using NextGen Mobile with ambient assist to help document his office visits. He finds that it helps him keep track of key points of the patient interview.”
Verified user in Medical Practice (51-200 employees)View Full review

Mobile and Speech-to-Text Capabilities

3 mentions

Users discuss utilizing NextGen's mobile EHR and speech-to-text features to complete work. While some find these tools…

Users discuss utilizing NextGen's mobile EHR and speech-to-text features to complete work. While some find these tools necessary and helpful for daily tasks and timely chart completion, others note specific limitations, such as battery drain from speech-to-text or using the mobile app only for checking schedules.

“We had providers try mobile, and they now only use it for schedule checks.”
Verified user in Medical Practice (201-500 employees)View Full review
“I use the NextGen mobile EHR, and ambient to help complete my charts in a timely manner.”
Verified user in Hospital & Health Care (51-200 employees)View Full review
“The one provider was trying speech to text and it drained his cell phone battery.”
Verified user in Medical Practice (201-500 employees)View Full review
“Additionally, the speech to text features are necessary and help every day at work.”
Verified user in Hospital & Health Care (201-500 employees)View Full review

Time-Saving Charting Tools

3 mentions

According to reviews, NextGen Healthcare EHR offers several features that save providers time on documentation. These i…

According to reviews, NextGen Healthcare EHR offers several features that save providers time on documentation. These include tools for creating less time-consuming charts, reducing SOAP note documentation time, and functions like "copy forward" and real-time insurance eligibility checking.

“It is, overall, a wonderful tool, allowing providers to produce less time-consuming charts, so they can finish them in a more timely fashion.”
Verified user in Medical Practice (501-1000 employees)View Full review
“reduces SOAP note documentation time.”
Verified user in Hospital & Health Care (201-500 employees)View Full review
“Copy forward and my phrases save the doctors and staff a lot of time”
Verified user in Medical Practice (51-200 employees)View Full review
“Real time eligibility checking saves us time checking insurance coverage.”
Verified user in Medical Practice (51-200 employees)View Full review

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