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NextGen® Practice Management Solutions

Score7.1 out of 10

19 Reviews and Ratings

What is NextGen® Practice Management Solutions?

NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and achieve value-based reimbursement goals. The product is available on any device or platform, and helps automate patient registration, appointment scheduling, medical billing, claims processing, and reporting.

Categories & Use Cases

Who Buys & Uses NextGen® Practice Management Solutions

NextGen® Practice Management Solutions Reviews

What users are saying about NextGen® Practice Management Solutions.
View all NextGen® Practice Management Solutions reviews

NextGen® Practice Management Solutions Office Review

Incentivized
Verified User
Administrator in Product Management (51-200 employees employees)

Use Cases and Deployment Scope

We use NextGen® Practice Management Solutions Office in our practice as our EMR and Practice Management Solution. It is the perfect blend and fits seamlessly across the practice from check in to charting to billing and bill reconciliation

Pros

  • Excellent billing support
  • Knowledge at the push of a button
  • Ease of Documentation

Cons

  • More robust online scheduling solution
  • Integrated solution for online payments
  • More Robust AI solution for AI charting for providers

Return on Investment

  • NGO has made our billing department top notch - less than a 3% first pass denial rate.
  • Ease of use to verify most insurance types. Enables staff to collect copays and deductibles up front.
  • Software is updated on a regular basis without having to purchase plug ins and add ons constantly

Usability

Alternatives Considered

athenaClinicals, Practice Fusion and eClinicalWorks

Other Software Used

Everyware, Updox

Probably best to go with a cloud-based solution

Incentivized
Verified User
Analyst in Finance and Accounting (51-200 employees employees)

Pros

  • Scheduling patients always felt very intuitive. We do not use the feature often, but we have the capability of copying and pasting appointments throughout the template.
  • When transitioning between the PM and EHR module, the software is great about keeping the same patient active in either window.
  • If a practice desires a product which is housed on-premise (on a company-owned server), Nextgen will satisfy that need/desire.

Cons

  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.

Return on Investment

  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Alternatives Considered

Kareo Practice Management and AdvancedPM (formerly ADP AdvancedMD)

Better than paper charting but plenty of room for improvement

Incentivized
Verified User
Employee (11-50 employees employees)

Pros

  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Cons

  • Too much clicking that is involved and too many separate templates to items that could be consolidated to one screen.
  • Radiology orders and many labs are missing and don't always interface with outside radiology facilities, hospitals and labs.
  • The standing orders module should be changed so that it can be ordered by a provider and then completed or noted as complete or administered by a nurse or medical assistant. Currently the person who puts in the "standing order" must be the one to enter the results, which is redundant and a waste of a provider's time.

Alternatives Considered

Allscripts Professional EHR

Other Software Used

Allscripts Professional EHR

NextGen® Practice Management Solutions Alternatives

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