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NueMD (discontinued) Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for NueMD (discontinued) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and navigate: Users have found the software to be easy to use and navigate, with all the schedules visible on one screen. They appreciate the user-friendly nature of the software, its simplicity, and clean look. Some users even described it as the most user-friendly they had utilized.

Customizable required fields: Users appreciated the customizable required fields in the software. This feature allows them to tailor their experience and meet their specific needs. The ability to customize required fields contributes to a more efficient workflow for users.

High customer satisfaction: Overall, users have expressed high levels of satisfaction with NueMD's software. They find it very user-friendly, convenient, and well-designed. Many users have been utilizing NueMD for a long time without encountering any problems, describing it as a well-oiled machine.

Reviews

4 Reviews

Needs improvement in some areas but does its job

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We mainly use NueMD for scheduling patients and following up on the status of the patients. It's a really easygoing software to use... Adding patients into the database, creating the appointments and moving them around is pretty simple. Even with no training you can figure out how to use the program.

Pros

  • Entering patient's information
  • Creating Appointments
  • Editing appointments
  • Some reports are helpful

Cons

  • Reports
  • Copy and Paste information once the patient's info is saved
  • Copy and Paste information once the appointment is saved
  • More characters available in field for patient names.

Likelihood to Recommend

We only use NueMD for scheduling and following up with patient, and entering their information... so I will just focus on that. The software does its job, has all the required fields you want for scheduling a patient and to keep their info at an easy access. I do think they need improvement in the Reports feature and the "Back" tool. Some of the reports are really good, some won't ever load and would make the program freeze and crash and some are not even possible to run cause you don't have the option for some filters.

SC
Sabrina Cipriotto
Billing and Scheduling in Product Management at PRECISION OCCUPATIONAL MEDICAL GROUP, INC. (11-50 employees)
Vetted Review
NueMD (discontinued)
1 year of experience
View profile

NueMD and Chiropractic

Rating: 7 out of 10
Incentivized

Pros

  • EHR Templates
  • Scheduling
  • Billing

Cons

  • Customer Service
  • Batch Billing
  • Modifying to fit particular needs

Likelihood to Recommend

Great for MD's clinics. Not so great for chiropractors focusing on personal injury. The biggest issue is with billing. Everything else would be a perfect fit. Their customer service has a lot of room for improvement.

VU
Verified User
General Manager in Corporate (51-200 employees)
Vetted Review
NueMD (discontinued)
1 year of experience

NueMD was the right decision

Rating: 9 out of 10
Incentivized

Pros

  • The software is easy to use.
  • Someone with very little billing experience can easily learn to use it.
  • Reports are easy to run and there is a large variety.

Cons

  • The initial transition was challenging as it would have been with any software.
  • Some of the trainers seemed to lack experience with details of the program.
  • They were not familiar with some of the insurances in our local area and did not set them up correctly causing delays in payment.

Likelihood to Recommend

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.

JA
Jessica Adams
CEO in Corporate at Coastal Medical and Psychiatric Services (11-50 employees)
Vetted Review
NueMD (discontinued)
1 year of experience
View profile