First time Okendo user and LOVE it!
Use Cases and Deployment Scope
In the last year, we saw that our current review platform wasn't preforming. We were getting little to no reviews, even though we get hundreds to thousands of orders a month! We realized that shoppers use reviews to validate their purchase, through word of mouth & images. That being said, we decided to onboard Okendo for their review platform!
Pros
- Design
- User-friendly
- Integrates with Attentive
Cons
- Would love more customization that I could do on my own, without reaching out to the team
- Updated instructions on how to integrate with SMS via Attentive
Likelihood to Recommend
We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
