OpenText SendSecure

XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are automatically stored in a virtual SafeBox. The SafeBox is ephemeral, and all stored files are automatically purged from the SafeBox based on pre-defined retention policy. To track all file exchanges, once the SafeBox is closed, SendSecure automatically generates a signed audit record with a detailed account of the exchanges that occurred. SendSecure aims to be intuitive, and the vendor says it is as easy to use as sending an email.