Ottimate Reviews and Ratings

Rating: 8.7 out of 10

Score

8.7 out of 10

Community insights

TrustRadius Insights for Ottimate are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Smooth User Interface: Many reviewers have praised the smooth user interface of the product, stating that it is intuitive and easy to navigate. Some users have mentioned that they appreciate how responsive and well-designed the interface is, making it a pleasure to use.

Efficient Performance: Several reviewers have commented on the efficient performance of the product. They have noted that it performs tasks quickly and smoothly, allowing them to complete their work efficiently. Some users have also mentioned that they are impressed with how fast the product responds to commands and handles large datasets.

Reliable Functionality: A significant number of reviewers have highlighted the reliable functionality of the product. They have expressed satisfaction with its stability and consistency in delivering accurate results. Users appreciate that they can rely on the product's features and functionalities without experiencing frequent crashes or errors.

Reviews

3 Reviews

Beware, Plate IQ will steal the food off of your plate if you decide to cancel your service!

Rating: 1 out of 10

Incentivized

April 20, 2023

Use Cases and Deployment Scope

We use Plate IQ to automate the coding for all of our invoices for 5 restaurant locations. This technology was helpful in reducing the amount of time our operations leaders had to spend coding invoices on a weekly basis. Overall, I would guess our GM's and Chef's would save 1 hour per week by using Plate IQ.

Pros

Coding and processing invoices.
Identifying price increases and alerting us about them.
Bill pay

Cons

Provide better analytics in terms of cost increases per item.
Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
Free Bill Pay

Likelihood to Recommend

In my opinion, this software is not well suited for anyone looking to cancel their subscription. After 11 months of using the software, we provided notice to Plate IQ that we were moving on. Since it was only two weeks before our "Automatic Contract Renewal", Plate IQ indicated that we are contractually obligate to pay for ANOTHER ENTIRE YEAR OF SERVICE. So, here we are paying for Plate IQ for another year and REGRETTING OUR DECISION TO HAVE EVER GONE INTO BUSINESS WITH A COMPANY LIKE THIS! The software is well suited to take the administrative tasks of coding invoices of the GM's and Chef's plates, as well as accounting staff.

Verified User

C-Level Executive in Corporate (51-200 employees)

Vetted Review

2 years of experience

Young but quite robust.

Rating: 9 out of 10

Incentivized

September 1, 2022

Use Cases and Deployment Scope

<div>Our backend system is called Jonas. It is archaic.</div><div>I have fully replaced all AP functionality with PiQ as the new system of record.</div><div>I simply do a monthly journal from PiQ of Invoices and payments from PiQ to Jonas (1/2 hour typically).</div><div>PiQ does the following for us (that we didn't have):</div><div>Outsourced payment execution.</div><div>Vendor document DMS.</div><div>Future payment scheduling.</div><div>Approval audit trails, and approval rules enforcement.</div><div>Product pricing by SKU history.

</div>

Pros

Payments; ACH, VCard and check. Domestic only however
SKU tracking (the AI part that works reasonably well)
Invoice Processing Automation (Think bill.com on steroids)

Cons

Non-invoice document management still lacking.
Merging multiple pages into one invoice is an art (and often not possible). Requires very significant manual intervention.
Does not have 1099 tracking (in theory my ERP does this....but I keep my vendors in PiQ.

Likelihood to Recommend

It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".

Keith Perry

Finance in Finance and Accounting at Tacoma Country & Golf Club (51-200 employees)

Vetted Review

1 year of experience

View profile

Plate IQ is a great product for restaurant owners or accountants.

Rating: 9 out of 10

Incentivized

May 5, 2022

Use Cases and Deployment Scope

We use Plate IQ to receive, approve, and pay all invoices. Before Plate IQ, we had Physical invoices delivered in person or by mail, and the process was much more time-consuming and error-prone.

Pros

OCR
Workflow
Support

Cons

EDI options could increase.
BIll pay module could be improved.
Some support issues could be addressed sooner.

Likelihood to Recommend

Plate IQ has been a perfect addition to our company. We had invoices with grease, creases, folds, shaded characters, etc, coming into our office all the time. The ability to scan, or even better, have invoices come through EDI, has completely changed the way we are able to handle invoicing.

Joe Ely

Accountant at J. Ely Business Services (11-50 employees)

Vetted Review

3 years of experience

View profile

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Reviews and Ratings

Young but quite robust.

Rating: 9 out of 10

Incentivized

September 1, 2022

Use Cases and Deployment Scope

</div>

Pros

Payments; ACH, VCard and check. Domestic only however
SKU tracking (the AI part that works reasonably well)
Invoice Processing Automation (Think bill.com on steroids)

Cons

Non-invoice document management still lacking.
Merging multiple pages into one invoice is an art (and often not possible). Requires very significant manual intervention.
Does not have 1099 tracking (in theory my ERP does this....but I keep my vendors in PiQ.

Likelihood to Recommend

Keith Perry

Finance in Finance and Accounting at Tacoma Country & Golf Club (51-200 employees)

Vetted Review

1 year of experience

View profile