Overall Satisfaction with Plate IQ
We use Plate IQ to receive, approve, and pay all invoices. Before Plate IQ, we had Physical invoices delivered in person or by mail, and the process was much more time-consuming and error-prone.
- We were able to thin staff and keep the same performance.
- Accounts payable takes much less time than it used to.
- I would say the overall ROI was almost immediate for us as we were able to thin staff and do the same amount of work.
We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.
Do you think Plate IQ delivers good value for the price?
Are you happy with Plate IQ's feature set?
Did Plate IQ live up to sales and marketing promises?
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Would you buy Plate IQ again?
Plate IQ has been a perfect addition to our company. We had invoices with grease, creases, folds, shaded characters, etc, coming into our office all the time. The ability to scan, or even better, have invoices come through EDI, has completely changed the way we are able to handle invoicing.