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Paperless Reviews & Insights

Score5 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for Paperless are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Paperless has proven to be a valuable tool for businesses by solving several key business problems. Users have reported that the software effectively addresses the issue of inefficient document management. With Paperless, users are able to keep track of all their documents in one place, eliminating the need for physical files and reducing time spent on manual filing and retrieval. This improves overall efficiency and organization within the company.

Another problem solved by Paperless is the reliance on paper-based document management. Users have found that the software allows for easy scanning, storing, and organizing of documents, making them easily accessible from anywhere. This eliminates the risk of loss or damage that comes with physical documents and enables users to quickly search for and retrieve electronic records.

Furthermore, Paperless provides a digital platform for better data management. By enabling electronic records to be backed up, archived, and retrieved more quickly, users have experienced improved accuracy and compliance. The software also offers workflow automation, resulting in increased efficiency and reduced errors in day-to-day operations.

In addition to these benefits, Paperless offers cost-effectiveness for businesses. Users have reported that the software processes transactions at an affordable rate, making it a financially viable option for companies.

Overall, Paperless solves critical business problems such as inefficient document management, reliance on paper-based systems, lack of organization, and high costs associated with manual processes. With its user-friendly interface and comprehensive features, Paperless provides businesses with an efficient solution for managing their documents digitally.

Paperless Reviews

1 Review

Over promised and under delivered

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

Used to manage the authorisation process and posting to accounting system

Pros

  • Formal authorisation process
  • Easy to search invoice archive

Cons

  • Slow software
  • Mailbox management not fit for purpose
  • Hidden costs

Likelihood to Recommend

Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.
Vetted Review
Paperless
2 years of experience