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Filter 10 vetted PaperTrail reviews and ratings
Reviews (1-5 of 5)
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February 27, 2019

We used PaperTrail with Heroku to see our apps logs.
- Save and show logs, from several apps, at the same time if you want.
- Customization to group and direct filter logs.
- Quickly and easy search logs.
- Only the last two days of logs are available to search in the online app with the free version, but you can download the oldest logs.
My organization uses PaperTrail to collect logs from our micro-services. It is easy for engineers to debug issues with PaperTrail when they can use correlation IDs to access all of the logs for a request across different services in one console. Occasionally, we use PaperTrail to create alerts for certain log events.
- PaperTrail is less expensive than many of its competitors.
- PaperTrail is very easy to set up; you can start collecting logs in no time.
- It is easy to configure email alerts and Slack integrations with PaperTrail.
- It is hard to search for all of the contexts that occur around a query. I've had to download logs from PaperTrail and use grep.
- Live tailing is fine, but searching old logs can be very slow.
- PaperTrail does not offer any analytics features.
PaperTrail serves a really important function for us: consolidated logging. As applications get more complicated and move to multiple VMs, it can get progressively harder to figure out where problems are occurring. One of the best ways to fix this is to get logs automatically transmitted out of our VMs and into a holistic view. PaperTrail does that for us.
- UI Tools are Real Time: Pulling up a logging trace means having a view that will reload in near-real-time
- PaperTrail works with existing, open-source logging software; all we need to do is drop it into our projects and point the URLs to PaperTrail
- Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
- While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
- Pricing plans are not all that competitive with newer offerings with other companies
March 26, 2018
Our application logs and server system logs are sent to Papertrail. We use various libraries for sending logs and alerts from applications. Servers are all sending logs via rsyslog.
- Makes keeping similar types of logs together. ie: app vs server
- Searching logs is extremely easy. Finding what you're looking for is extremely easy.
- Setting up new applications or servers is extremely simple as well.
- I'd like to see their free tier offer a longer period for retaining logs.
- Some UI updates would be good, it hasn't changed visually since I started using it 5 years ago.
March 22, 2018

We use PaperTrail to provide cloud logging for several web apps and services, particularly those running on Heroku where PaperTrail is a convenient plugin. In development, PaperTrail helps us build and debug faster. In production, PaperTrail is a reliable tool for storing, managing, and viewing logs across all of our applications.
- Powerful and intuitive search syntax
- Instant, super-easy setup
- Free plan is very useful for development. Paid plans are very reasonably priced.
- Easily interface with PaperTrail through browser, CLI, or API
- PaperTrail could improve how they handle hitting plan limits
PaperTrail Scorecard Summary
What is PaperTrail?
PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.
Categories: Document Management