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PaperTrail

Score10 out of 10

12 Reviews and Ratings

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What is PaperTrail?

PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.

Categories & Use Cases

Reviews

What users are saying about PaperTrail.
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PaperTrail review!

Incentivized
Joshua DicksonView profile
Director of Engineering in Engineering at NorthOut (51-200 employees employees)

Pros

  • UI Tools are Real Time: Pulling up a logging trace means having a view that will reload in near-real-time
  • PaperTrail works with existing, open-source logging software; all we need to do is drop it into our projects and point the URLs to PaperTrail

Cons

  • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
  • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
  • Pricing plans are not all that competitive with newer offerings with other companies

Return on Investment

  • PaperTrail saves developers ($$$) a lot of time trying to track down where errors occured; rather than needing to SSH into machines and view error logs, all error logs for certain applications are available in one view

Alternatives Considered

Sumo Logic, Graylog, Loggly, Logentries and Stackify

Other Software Used

Sentry, IBM Compose

Easy Log Management and Search

Incentivized
Tyler LongrenView profile
Wordpress Developer in Information Technology at Saltech Systems (1-10 employees employees)

Pros

  • Makes keeping similar types of logs together. ie: app vs server
  • Searching logs is extremely easy. Finding what you're looking for is extremely easy.
  • Setting up new applications or servers is extremely simple as well.

Cons

  • I'd like to see their free tier offer a longer period for retaining logs.
  • Some UI updates would be good, it hasn't changed visually since I started using it 5 years ago.

Return on Investment

  • Getting alerts on certain events is particularly helpful and has saved me lots of time searching.

Alternatives Considered

Logz.io

PaperTrail, the app to save our apps logs

Incentivized
Verified User
Engineer in Engineering (1-10 employees employees)

Pros

  • Save and show logs, from several apps, at the same time if you want.
  • Customization to group and direct filter logs.
  • Quickly and easy search logs.

Cons

  • Only the last two days of logs are available to search in the online app with the free version, but you can download the oldest logs.

Return on Investment

  • Before PaperTrail we didn't save all of our logs.
  • This was an important improvement to debug our apps.

Other Software Used

Heroku, Dashlane, LastPass

Usability

An Adequate Log Aggregator

Incentivized
Verified User
Engineer in Engineering (11-50 employees employees)

Pros

  • PaperTrail is less expensive than many of its competitors.
  • PaperTrail is very easy to set up; you can start collecting logs in no time.
  • It is easy to configure email alerts and Slack integrations with PaperTrail.

Cons

  • It is hard to search for all of the contexts that occur around a query. I've had to download logs from PaperTrail and use grep.
  • Live tailing is fine, but searching old logs can be very slow.
  • PaperTrail does not offer any analytics features.

Return on Investment

  • PaperTrail helps our engineers to debug problems faster.
  • PaperTrail allows our engineers to focus on building features rather than configuring and maintaining log aggregation infrastructure.

Alternatives Considered

Amazon CloudWatch

Usability

PaperTrail is an effortless cloud-logging solution

Incentivized
Verified User
Engineer in Engineering (1-10 employees employees)

Pros

  • Powerful and intuitive search syntax
  • Instant, super-easy setup
  • Free plan is very useful for development. Paid plans are very reasonably priced.
  • Easily interface with PaperTrail through browser, CLI, or API

Cons

  • PaperTrail could improve how they handle hitting plan limits

Return on Investment

  • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
  • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.

Alternatives Considered

LogDNA

Other Software Used

MongoDB, Heroku, IBM Compose