Paradiso AI Roleplay
What is Paradiso AI Roleplay?
Paradiso AI Roleplay is a conversation-based simulation platform designed to prepare workforce teams for consequential workplace interactions. Employees engage in two-way voice and text conversations with 3D avatars representing buyers, customers, managers, auditors, and business partners. The vendor reports support for more than 25 languages. Learners can explore outcomes and practice different approaches before applying those skills in workplace settings.
Key Capabilities & Features:
- Targeted Skill Development: Designed for sales, customer support, onboarding, leadership, healthcare, and extended-enterprise teams. It supports training in sales negotiation, customer handling, leadership communication, conflict resolution, and decision-making.
- Simulation Environment: Provides customizable 3D backgrounds representing workplace environments, selectable AI voices, and two-way conversation interfaces.
- Flexible Scenario Creation & Customization: Learning and development (L&D) teams and managers can build roleplay scenarios manually or use AI-assisted generation based on organizational material, including standard operating procedures (SOPs), product documentation, company policies, sales playbooks, and customer-handling guidelines. Teams can preview and test scenarios before assigning or sharing them across departments.
- Automated Feedback & Evaluation: After each session, learners receive performance scores, score breakdowns, call summaries, conversation analysis covering tone, style, and decision-making, full transcripts, and audio recordings. Learners and managers can use these materials for review and coaching.
- Analytics & Learner Tracking: Managers can assess training activity using completion rates, attempt counts, average learner scores, monthly team activity, learner participation, and individual attempt histories.
- Enterprise Controls, Integrations & Security: Administrators can set usage limits for attempt counts and conversation minutes. Paradiso AI Roleplay operates within Paradiso Learning Management System (LMS) or connects with external learning platforms through Sharable Content Object Reference Model (SCORM) and Learning Tools Interoperability (LTI) standards. It also provides customer relationship management (CRM) and video-conferencing integrations. Paradiso states that its infrastructure is SOC 2 Type II audited and certified to ISO 27001 and ISO 27701, supports GDPR, CCPA, and HIPAA requirements, and does not use customer data to train AI models.
Categories & Use Cases
Videos
Screenshots
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Screenshot of A branded login portal showcasing the core value propositions of Paradiso AI Roleplay: Real-Time Roleplay: Live AI conversations with adaptive clients and dynamic scenarios. Performance Intelligence: Automatic scoring, skill gap analysis, and behavioral insights. Adaptive AI: Intelligent algorithms that adjust difficulty, persona, and resistance based on user proficiency.
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | North America, Central America, South America, Western Europe, Eastern Europe, Asia, Australia, Oceana, Northern Africa, Sub-saharan Africa, Middle-East |
| Supported Languages | Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, English, Spanish, Thai, Turkish |
FAQs
What are Paradiso AI Roleplay's top competitors?
Second Nature and Hyperbound are common alternatives for Paradiso AI Roleplay.