BambooHR®

Score8.3 out of 10

881 Reviews and Ratings

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BambooHR®

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What is BambooHR®?

BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

Categories & Use Cases

Media

Screenshot of an Employee Performance Report

Screenshot of Employee Satisfaction (eNPS®)

Screenshot of an assessment in the mobile app

Screenshot of Time Off, in the mobile app

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Screenshot of the Job Info tab

Candidate development
Candidate development is the ability to assign learning and development goals.
Category average: 7.9
Annual carry-forward and encashment
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Category average: 8.2
Publish to Social Media
Software provides ability to publish postings to social media sites
Category average: 7.6

Support for external payroll vendors
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
Category average: 7.7
Corporate goal setting
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
Category average: 7.6
Ability to combine HR data with external data
Ability to bring data from external systems like CRM and combine with HR data.
Category average: 6.8

Most Frequent Users

Top 3 industries using BambooHR®.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

19.4%

3,020 installations of 15,535

“Vacation/Time off”
— Director of Human Resources, Procedureflow (Mid-sized Companies)

#2 most frequent

Information

9.5%

1,479 installations of 15,535

“Time Off Requests”
— Data Analyst, SDG Group (Mid-sized Companies)

#3 most frequent

Other Services (except Public Administration)

7.2%

1,123 installations of 15,535

“Saves time, reduced demand on human HR employees”
— Data Management Specialist, Our Children's Trust (Small Businesses)

Pros

Effective management and tracking of employee time off (PTO, sick leave)
Intuitive and easy-to-navigate user interface for both employees and administrators
Streamlined and efficient hiring and new employee onboarding processes

Cons

Limited customization options, particularly for reporting and tailoring fields
Challenges and limitations with integrations to various third-party systems (e.g., payroll, 401k)
Customer support response times can be slow, with a preference for live assistance

Cam MacMillan View profile

Supervising Project Coordinator in Professional Services at Transpharmation (51-200 employees employees)

Use Cases and Deployment Scope

Bamboo is used in my company for HR purposes, such as employee tracking and goal setting for mid-year and end-of-year reviews. We use this as a primary tool for running performance reviews, and it works quite well because everything is consolidated in one location, and the appropriate staff have access to it.

Pros

Employee Tracking.
Performance management.
Vacation tracking.

Cons

Showcase notes in list format rather than bubble/square.
Easier tools to navigate to other pages rather than returning to the home page each time.

Return on Investment

Increased staff retention.
Increased staff engagement.
Easier employee tracking.

Usability

Alternatives Considered

Payworks, monday CRM and KnowBe4 Cloud Email Security

Other Software Used

monday CRM, Payworks, KnowBe4 Cloud Email Security

Anna Johns

Business Services Front Reception in Customer Service at Center for Human Development (51-200 employees employees)

Use Cases and Deployment Scope

I am an employee. I use BambooHR to clock my time, leave notes, correct time, and add vacation or sick time. I have to approve, save, and submit my timesheet. When it gets rejected due to errors, it's sent back to me with an email letting me know what needs to be fixed so I can make the appropriate corrections. I then send it back. It is a great program, and it is easy to navigate and understand.

Pros

Easy navigation.
Easy to understand.
Easy to use.
Self explanatory.
Quick processes.

Cons

Flag any days where I am over my 8 hours.
Flag any days where I am under my 8 hours.
Flag when I get to 5 min. or above my time for the day.

Return on Investment

Improved changes in HR efficiency.
Informational clarity.
HR support.

Usability

Other Software Used

Microsoft Teams, TrustRadius for Buyers, Excel Formulator

Brian Horace View profile

Senior Web Developer in Marketing at FiscalNote (201-500 employees employees)

Use Cases and Deployment Scope

BambooHR® really simplifies and centralizes our hiring process all the way to our benefits process and everything in between. It helped us bring together several facets of the HR process into one platform and made onboarding, offboarding and payroll as simple as possible for us. It allowed our employees to become willing participants in these processees.

Pros

It allowed us to easily post job notifications much more efficiently.
Also made it much simpler for employees to manage their time off
It also helped us centralize several functions of HR into one place

Cons

There are some limitations in terms of large companies; it's not as scalable a system as one might want.
the payroll systems and features are a bit rudimentary

Return on Investment

BambooHR® has allowed us to centralize the entire HR journey and cut down demand for manpower.

Usability

Alternatives Considered

Rippling

Other Software Used

Google Authenticator, Adobe After Effects, Adobe PhotoShop

Emma Hays View profile

IT Operations Engineer in Information Technology at Zapier (501-1000 employees employees)

Use Cases and Deployment Scope

We use BambooHR® as our main system for storing employee and contractor data. It's the foundation of how we manage who has access to what across the company. BambooHR® connects directly to our identity provider, which controls group membership in our communication and infrastructure tools. Managers can update team and role assignments in BambooHR® themselves, which automatically handles access downstream without IT needing to step in for every request.
We also use it to manage our contractor lifecycle. Having a proper BambooHR® profile is a requirement before contractors can get access to high-risk systems, so it works as a compliance checkpoint too. Employee attributes like department, division, zone, and product team all live in BambooHR® and determine what people can access and which groups they're in.

Pros

Allows us to have a single source of truth for employee data
syncs with our IDP to provide group membership information
manage employee lifecycles

Cons

Continuous syncing with IDP
Stability - when BambooHR® Goes down, it can send garbage data to our idp. This has caused incidents

Return on Investment

Standardization of onboarding processes allows for less one-off contractor access requests
Standardizing offboarding allows users to be offboarded in a timely manner

Usability

Allison Brekosky View profile

Marketing & Events Coordinator in Marketing at Lighthouse Electric Company (1001-5000 employees employees)

Use Cases and Deployment Scope

We use BambooHR® as the primary internal directory for our 1,500+ employees. We can also use it to update personal information for HR's use (Address, Marital Status, etc.), we use it to track and submit time off requests, and it acts, in many ways, as the dashboard for [...]'s internal relations.

Pros

Employee Directory/ORG Charts
PTO Tracking
Internal Important Document Database

Cons

Not everyone keeps their direct reports' location information up to date - maybe prompt supervisors to check/revise this often?
I feel like SOME kind of contact information should be required for each employee. An email OR a phone # - not both - but some people in our org are unreachable.

Usability

Other Software Used

Workday Workforce Management

BambooHR®

What is BambooHR®?

Categories & Use Cases

Media

BambooHR® Key Features

Top Performing Features

Candidate development

Annual carry-forward and encashment

Publish to Social Media

Areas for Improvement

Support for external payroll vendors

Corporate goal setting

Ability to combine HR data with external data

Who Buys & Uses BambooHR®

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Other Services (except Public Administration)

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

HR

Finance

Engineering

BambooHR® Reviews

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Use Cases and Deployment Scope

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