Name: Paysafe
Rating: 9.1 (3 reviews)
Author: Paysafe

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Crypto Asset Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Debugging

Edge Computing

Event Monitoring

Fraud Detection

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

License Management

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

NoSQL Databases

Packet Analyzer

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

WAN Optimization

Web Content Filtering

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

Microsegmentation

Security

Animal Shelter

Animation

Computer-Aided Design (CAD)

Construction Management

Debt Collection

Tax Practice Management

Vertical-Specific

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Tech Cares 2023

### Payment Processing
Users generally praise Paysafe for its ease of use and reliability in processing payments. The platform is commended for its ability to facilitate transactions smoothly, making it convenient for both customers and businesses. While some users have reported longer transfer times and higher fees, the overall consensus is that Paysafe's payment processing capabilities are efficient and secure. Customers appreciate the option to link their Paysafe accounts to other online wallets, enhancing the safety of online transactions. Despite some minor drawbacks, Paysafe's payment processing functionality remains a strong aspect of the platform, providing users with a reliable and user-friendly experience.

### Merchant Services
Some users express frustration with Paysafe's merchant services, citing issues with integration with other applications, hidden fees, and difficulties in canceling accounts. On the other hand, some users appreciate the competitive rates offered by Paysafe for their services. The platform's merchant services seem to have mixed reviews, with some users finding them beneficial while others encounter challenges and complexities.

### Credit Card Handling
Users have reported ongoing issues with Paysafe's credit card handling services, including unauthorized charges and difficulties in terminating accounts. The lack of clarity and responsiveness from customer service has left customers frustrated and concerned about the impact on their credit scores. Despite some positive feedback on the ease of payment methods, the overall consensus seems to lean towards a negative perception of Paysafe's credit card handling capabilities.

### Fee Structures
User sentiment regarding Paysafe's fee structures is consistently negative, with complaints about hidden fees, high monthly charges, and deceptive billing practices. Customers express frustration over unexpected costs, difficulty in canceling services, and poor customer service experiences. The recurring theme among reviewers is dissatisfaction with the transparency and fairness of Paysafe's fee structures, leading to a lack of trust and confidence in the company's pricing policies.

### Pricing and Rates
Some users appreciate Paysafe's competitive rates, finding them justifiable for the services provided. However, others have expressed dissatisfaction with high costs and unexpected fees, leading to frustration and challenges in discontinuing services. The mixed opinions highlight the importance of clear and transparent pricing structures in the payment processing industry.

PaySafe has helped some users solve problems related to online payments, providing a competitive merchant option with reasonable rates. These users have found switching to PaySafe's system to be beneficial, allowing them to save time and accept more secure payments. For some, it has also provided a way to buy from other countries, making it a useful tool for international transactions.

However, the experiences of users have been mixed. Some have had positive experiences using PaySafe to pay for their phone or other purchases. On the other hand, others have had terrible experiences with the company's practices which they describe as deceptive, dishonest, and unprofessional. They complain about hidden and increasing fees and poor communication, which has resulted in charges for services they never received. Additionally, canceling accounts can be challenging without being charged cancellation fees and monthly fees for remaining months on their contract.But overall, users continue to find PaySafe helpful for their businesses despite some negative reviews.

Easy Navigation: Multiple users have found the backend office of Paysafe easy to navigate, making it more user-friendly than other similar platforms.

Convenient Payment Methods: Many reviewers appreciate that Paysafe offers a variety of payment methods for companies of different sizes. Users can easily link their accounts and change their coins to Skrill and Neteller.

Great Customer Service: Several users have praised Paysafe's customer service team for responding quickly to tickets submitted by customers. Additionally, the platform's chargebacks management feature is great, and users can get any data they may need through its good user interface.

Integration Issues: Some users have reported missing data and the need for manual reconciliation due to integration issues with other applications such as Jotform. 

Poor Customer Support: Many reviewers have complained that customer support is unresponsive, and technical issues are not resolved satisfactorily.

High Fees: A significant number of users feel that Paysafe's fees are high and sometimes predatory, with longer than expected transfer times.

Paysafe is a global payment platform that provides merchants with reliable, safe and secure payment processing solutions for both online and in-person transactions. With Paysafe, over 500,000 sales outlets in 41 countries can accept payments from their customers using multiple currencies through a single platform. The software manages digital wallets, card issuing, and online or mobile-based money transactions while being compliant with PCI regulations.

One of the key features of Paysafe is that it replaces credit card numbers with tokens to reduce the risk of card data breaches during PAN-related transactions. Additionally, the software offers users an option of recurring billing, client profile management & micro payments to improve customer experience on the platform. To manage all activities seamlessly, paysafe provides a web-based virtual terminal that allows real-time monitoring of all transactions helping merchants manage risk and prevent fraud. 

Overall, this business software solution was designed to allow businesses to accept orders via phone or mail and route them through website or mobile apps while ensuring safety in terms of complying with PCI DDS requirements. Paysafe also provides merchant organizations regular reports on insights into the latest things happening within the payment business technology space along with success stories keeping them updated about trends in their industry.

Paysafe (formerly Optimal Payments) is a payment gateway software from the company of the same name in London.

Integrated

Customized

Radar

Terminal

Sigma

Atlass

Issuing

Premium Support

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Custom

Paddle

Payment gateway Software helps connect eCommerce websites to the bank (merchant account) in order to process online payments and transfer sensitive credit card information securely.

Payment Gateway

Hereya with a short demo at the premises of Paysafe Bulgaria

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

Ability to detect fraudulent transactions while allowing legitimate transactions

API or SDK

Tools to interact with payment gateway code

Recurring Payment Support

Ability to support subscriptions and recurring payments

Billing and Invoicing Support

Global Support

Payment Form Acceptance

Ability to accept many different forms of payment

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What is Paysafe?