Name: ThreeSixty by Personify
Rating: 8.4 (10 reviews)
Author: Personify Corp

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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Professional

ThreeSixty by Personify

Association Management software is primarily designed to automate some of the standard management tasks of membership organizations, where members pay monthly or annual dues. These systems include not just membership management and event management, but also campaign management for targeted marketing campaigns, subscription and publications management, and award management.

Association Management

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Senior Manager, Information Systems

Personify 2017-10-31 08:21:09

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Crm software

Web based

Find people

Based system

User friendly

Hard to make

Learning curve

Different modules

Steep learning curve

Profit organization

Integrates nicely

New staff

Easy to use

Canned reports

Easy to maintain

Report writing

Customer centric

Simple to understand

Tools built

Accounts receivable

Home

Personify360 is used by my organization, a major non-profit organization active both in the US and Europe, to track our membership base. It maintains all member related information and underpins all related billing activity, which is a major source of revenue for us. While it is used mainly by our membership department, the data it provides us influences just about every aspect of our organization as it's tied to a big part of our earnings.

What I really like about Personify360 is that, above all, it is easy to use. Individual member files are easy to maintain and edit as needed.
Personify360 also gets a lot of points for its presentation. We find it simple to understand as a lot of the interface is very intuitive for users. This goes for first time users, which in turn makes this software relatively easy to train new staff on.
Lastly, Personify360 does a good job of disseminating information. As an organization, we've gained a lot of insight into the inherent data compiled through logging our membership base into the software.

I believe that some of the different modules could perhaps be combined together. As a non-profit organization, we are very sensitive to cost. So sometimes we're forced to go without some of the desired functionality of additional modules due to cost, which is of course a negative for our operations.
In my opinion, Personify 360 is not the more 'known' CRM software on the market. This can make it harder to find people with previous experience on it as compared to some other competitors.

Personify360 has a had a very positive impact in that its functionality has allowed us to pursue membership leads that we wouldn't have otherwise. The data it's allowed us to collect has made us much more efficient in our membership acquisition activities. It has also allowed us to be more responsive to our current members' needs.
The efficiency we've gained in regards to our membership base has allowed us to be more ambitious with our membership drives as we now have the data to back us up. It's certainly given us a new dimension in terms of growth strategy.

Personify360 helped us to manage our 50+ members in the public speaking organization seamlessly. It was very easy to see which members need to renew their membership, which members are meeting their goals, and reward them with certifications accordingly. This also made the transfer of knowledge very easy to the next generation of leaders coming into the organization because everything was digital.

Membership management
Award programme
Insights on member activities through the year

UI could be made much more user friendly
Steep learning curve
Faster upgrades to accommodate remote work setting

Award Module
Membership Management
Activity Statistics

Helped us gamify our education programme with the award module
Helped us report our activities transparently to the leadership
Reduced TAT on membership renewals, new registrations

The American Urological Association uses Personify to manage all data related to our constituent, companies, and committees. It is our Accounts Receivable as well as our eCommerce system, and we use it to track fundraising, inventory, meetings, miscellaneous and subscription orders. We also track all of our awards and medical transcript records in Personify. There are add-on components that can be purchased separately such as the point-of-sale, which AUA uses to sell our products at onsite meetings. The system includes a robust report writer that allows staff to create their own reports using any field of data in the system.

The majority of our staff use Personify and it is our organization's primary customer database and the authoritative source when integrating with other software applications. For the AUA, it is a powerful tool that allows us to store any and all information pertaining to our customers in one system.

Personify is customer centric. The system tracks everything on a customer such as their orders, awards, donations, biographies, demographics, transcripts, etc.
Personify is our Accounts Receivable system. It integrates very well with Microsoft Dynamics and has an eCommerce component that integrates nicely with our AUANet.org website. It also provides an infrastructure that allows us to manage other sections (chapters) and societies.
Reporting is made easy with many canned reports, batch reporting processes, and report writing tools built into the system. You can also easily add Crystal Reports to the system navigation without needed a full license of the software (uses a run-time version).

Personify needs to provide a true web-based system.
Personify does not always think through new offerings making it hard to make a new function or feature work with the existing system. However, they are good with acknowledging and fixing such issues that arise.
Fundraising module needs to be able to recognize all subsystems when showing a customer's donor history. Currently, the system only shows fundraising subsystem donations in the customer's giving history when there could have been a donation made as part of a membership dues renewal campaign.

Personify has positively impacted our single sign-on (SSO) process requiring every user to have a unique email address in the system. This allowed for less duplicate records in the system and it improved our system's security.
Another positive experience was implementing the Personify Awards system. We used MS Access to manage our awards in the past, and it another easy implementation that now allows our staff to see this information along with all the other customer information in one location.
Personify eBusiness (eCommerce system) includes all the web and data services needed to integrate our software applications as well as other vendor software applications. It has allowed us to add much more functionality to our existing systems while making it seamless to our customers.
The only negative impact at this point is not having a truly web-based system because that would make the system more efficient for our remote staff.

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ThreeSixty by Personify

Overview

What is ThreeSixty by Personify?