TrustRadius: an HG Insights company

What is ProductBridge?

ProductBridge is a customer feedback platform for SaaS companies that consolidates feedback boards, feature voting, product roadmaps, and changelogs into a single tool. It is designed to replace scattered spreadsheets, email threads, and support tickets with an organized system where product teams can collect, prioritize, and act on customer input.

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Media

Screenshot of a changelog and push in-app "What's New" alerts, notifying users the moment the features they asked for actually ship.
Screenshot of the dashboard to collect feature requests, bugs, and ideas into unified boards — auto-pulled from Slack, Intercom, Zendesk, Jira, and Discord, sorted by AI.
Screenshot of where to triage feedback across custom statuses, see top-voted requests, and manage moderation, roadmap, and changelog from one connected workspace.
Screenshot of a public roadmap with Planned, In Progress, and Shipped columns — tied to real votes, so customers see exactly what's coming and when.

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Screenshot of a changelog and push in-app "What's New" alerts, notifying users the moment the features they asked for actually ship.