TrustRadius
Promapp Business Process Management is a BPM platform that uses a central online repository to improve the efficiency of all aspects of the business process. Promapp was acquired by Nintex in July 2018.https://media.trustradius.com/product-logos/Gr/hB/5TQ24PR0P2A2.jpgA Great Process Tool Aimed at the People Who Do the ProcessesWe use Nintex Promapp across our entire business. It provides us with a single repository for storing process information that is intuitive enough for the business to update themselves.,Intuitive interface that makes process creation and updating a breeze for non-technical staff Constantly being updated with new features and improvements It provides a risk management module as well,No real weaknesses come to mind,10,Greatly improved business understanding of processes that span beyond their department boarders Reduction in rework as business analysts have a repository of process knowledge already created,9,8,monday.com, Microsoft Teams, Microsoft 365 BusinessMap your processPromapp in our company was implemented in 2018. The role of this software is to keep all processes which are executed in McCormick (SSC) in one place. Every single process will be described in the same way. And the main goal is to standardize processes across the different regions.,Each employee can have a viewer access and check how a particular process is described, at any time. An easy way to track process changes. The company can set up a process review cycle. So as an example, each process on a yearly basis must be reviewed by the process owner. A good way to standardize processes across an organization. Workflow can be customized by the company.,Process presentation is similar compared to Visio. Only an English version. No application for Andriod or iPhone.,9,Support is transforming the way of working in our company. From only an end user experience it is hard to say.,Navvia,Concur Travel and Expense, UiPath Enterprise RPA Platform, MS SharePoint, SAP BPC (Business Planning and Consolidation)Promapp conveys procedures to the general populationWe have institutionalized the manner in which we do numerous procedures, and effectively prepared those groups. By using Promapp, we're able to keep forms up to date, and when an issue or mistake happens, we can refresh the procedure and documentation, broadly educate the group, and everybody included closes down in affirmation. So responsibility is a major piece of our way of life now. Now, we're able to follow the work stream of change activities or ceaseless change clear and effortlessly. This has enhanced our execution rate hugely, to the point now where issues in the business have dropped significantly and aren't reoccurring. So we have seen that this general change has diminished work cost as we are not investing energy settling blunders, and we have decreased material expenses as we are not redoing items that had re-occurring mistakes.,It has an extremely straightforward configuration that assist clients in viewing and following a procedure effortlessly Promapp is exceptionally easy and intuitive to use, which therefore empowers workers themselves to record their procedures and techniques. It's planned from a 'client encounter' viewpoint, where a client will compose the methodology and the framework will draw the guide for you. It's a cloud based programming, which means it can be accessed from anyplace as long as you have a web connection,It very well may be marginally dubious to look for data on the off chance that you don't have the foggiest idea about the correct wording for things (which I shockingly don't yet as I am just new to the position) Mysteriously, some problems that we thought we closed the door on have come up again, so we've needed to return to what we've already finished Can't view or add revision to old activities/sign offs.,8,The Business Improvement module enables workers to log every one of their ideas and proposals, as well as the best way to enhance the present business forms. It creates more straightforwardness inside our organization and engages representatives to roll out improvements. Promapp is a center segment of our business administration framework and has been utilized broadly in our ERP assessment and execution ventures We have been utilizing Promapp for a long time now and it is an incredible method to setup, oversee and share frameworks and proceedures. Enhancements give staff a simple method to propose changes that might be required. Maintains learning in the organization,Blueworks Live, Quick Base, Scoro, Appian and Navvia,Lead411, Datanyze, SpyFu, Serpstat, SEMRush, Cirrus Insight, Outreach, Nimble, Gong.io, SpringCM, Octiv (formerly Tinderbox)Great easy to use tool for process documentation & improvementPromapp is used organization-wide to document processes. It is owned and managed inside operations, by our business process improvement team and used broadly, in retail, technology, risk, HR, and operations, just to name a few. It is used for process documentation and process continuous improvement. All staff members have access to Promapp to review processes and suggest improvements.,Easy to use Great for searching for processes Good capability for collating feedback on processes for continuous improvement,Bit restrictive in categorizing processes Linking processes together is sometimes a bit counter intuitive Some work required to get users to think end to end about processes,10,ROI was based upon savings from specialist process tools all over the company Retaining knowledge in the company Reduction in process failures Faster onboarding and productivity for new starters,Blueworks Live and iGrafx,UiPath Desktop,10,Yes,I would say when we were setting up ADFS Single Sign-on. The Promapp guys reviewed logs and explained to admins on our side what the issue appeared to be and talked through resolution.Promapp - documenting processes and managing risk in an intuitive and effective waySenex Energy embarked upon a robust review of its entire Business Management System about two years ago. This involved a ground up review of all policies and procedures throughout the company. We wanted a comprehensive tool that allowed us to document processes in a consistent way using a common language. Promapp process flow documentation methodology delivered that. Promapp is used by the entire organisation and is the way that we document and communicate all processes. We also use the Risk Management module as it also connection from the Risk Register to the supporting processes.,The Promapp Team have a strong process flow methodology that underpins the software. This facilitates a more consistent and robust review and documentation process - rather than having intricate "if/then" types of process flows it encourages the user to focus on the key points and how to communicate these. Promapp is software as a service in a cloud hosted environment that allows cost effective set up without having to worry about the systems infrastructure. Performance of the application has been consistently good. The team at Promapp actively work with their user community to develop improvements to the system. This community approach is beneficial for teams that are new to comprehensive process mapping and improvement. The training requirements of the system are relatively light given the intuitive nature of the user interface. Obviously as you get more adventurous it helps to have a cadre of committed and well trained users.,Some of the linkages in the Risk Module reporting between mitigants and the key risks could be more comprehensive.,10,Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool. The tool is well accepted in the organisation and is the goto reference point for business processes.,Microsoft Visio,Microsoft Office 365As a new user, I can't wait to dive into Promapp and uncover its full potential!Promapp has just recently been rolled out across the whole organisation with training focused by Department. The main goal is to document processes within Payroll Services which can be made readily available to all staff.,Version controlled and the ability to go back to a previous version with ease ToDo's and reviews are a handy tool Easy to use and navigate,A tracked change tool would be very useful Drafts being made available for others to view so a process is not duplicated to reduce time wastage,10,We are still in the early stages of using it and have yet to see the many benefits it will provide
Windows
Nintex Promapp
20 Ratings
Score 9.1 out of 101
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Nintex Promapp Reviews

Nintex Promapp
20 Ratings
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Score 9.1 out of 101

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Steve McIlhatton profile photo
August 23, 2019

A Great Process Tool Aimed at the People Who Do the Processes

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Nintex Promapp across our entire business. It provides us with a single repository for storing process information that is intuitive enough for the business to update themselves.
  • Intuitive interface that makes process creation and updating a breeze for non-technical staff
  • Constantly being updated with new features and improvements
  • It provides a risk management module as well
  • No real weaknesses come to mind
Well suited to organisations that have processes that stretch across multiple departments.

It is also great for companies that don't have a dedicated process management resource as it is easy for the actual business users to update processes.
Read Steve McIlhatton's full review
Małgorzata Nitecka-Kubicka profile photo
June 17, 2019

Map your process

Score 9 out of 10
Vetted Review
Verified User
Review Source
Promapp in our company was implemented in 2018. The role of this software is to keep all processes which are executed in McCormick (SSC) in one place. Every single process will be described in the same way. And the main goal is to standardize processes across the different regions.
  • Each employee can have a viewer access and check how a particular process is described, at any time.
  • An easy way to track process changes.
  • The company can set up a process review cycle. So as an example, each process on a yearly basis must be reviewed by the process owner.
  • A good way to standardize processes across an organization.
  • Workflow can be customized by the company.
  • Process presentation is similar compared to Visio.
  • Only an English version.
  • No application for Andriod or iPhone.
This software is dedicated in my opinion for large companies with various processes. It makes life easier with process documentation, and is like a database which can be easily accessible to all employees in the company. I have had a good experience with this tool. It is easy to use Promap and training is not time-consuming. Users usually do not have a problem learning how to use Promapp.
Read Małgorzata Nitecka-Kubicka's full review
Ilia Tarasov profile photo
September 27, 2018

Promapp conveys procedures to the general population

Score 8 out of 10
Vetted Review
Verified User
Review Source
We have institutionalized the manner in which we do numerous procedures, and effectively prepared those groups. By using Promapp, we're able to keep forms up to date, and when an issue or mistake happens, we can refresh the procedure and documentation, broadly educate the group, and everybody included closes down in affirmation. So responsibility is a major piece of our way of life now.

Now, we're able to follow the work stream of change activities or ceaseless change clear and effortlessly. This has enhanced our execution rate hugely, to the point now where issues in the business have dropped significantly and aren't reoccurring. So we have seen that this general change has diminished work cost as we are not investing energy settling blunders, and we have decreased material expenses as we are not redoing items that had re-occurring mistakes.
  • It has an extremely straightforward configuration that assist clients in viewing and following a procedure effortlessly
  • Promapp is exceptionally easy and intuitive to use, which therefore empowers workers themselves to record their procedures and techniques. It's planned from a 'client encounter' viewpoint, where a client will compose the methodology and the framework will draw the guide for you.
  • It's a cloud based programming, which means it can be accessed from anyplace as long as you have a web connection
  • It very well may be marginally dubious to look for data on the off chance that you don't have the foggiest idea about the correct wording for things (which I shockingly don't yet as I am just new to the position)
  • Mysteriously, some problems that we thought we closed the door on have come up again, so we've needed to return to what we've already finished
  • Can't view or add revision to old activities/sign offs.
Good for investigating the diverse ways your workers can share and collaborate with the material in your Promapp library. Promapp functions admirably with SharePoint. Promapp is a cloud-based device and stores your procedures remotely. You should consider having a reinforcement of material on the off chance that there is ever a blackout, though. I can state amazingly that this is very uncommon and they've moved to AWS for cloud-unwavering quality, yet a few chiefs inside your association may demand a reinforcement "blustery day" plan being set up to get to vital material.
Read Ilia Tarasov's full review
David Johnston profile photo
January 02, 2018

Great easy to use tool for process documentation & improvement

Score 10 out of 10
Vetted Review
Verified User
Review Source
Promapp is used organization-wide to document processes. It is owned and managed inside operations, by our business process improvement team and used broadly, in retail, technology, risk, HR, and operations, just to name a few. It is used for process documentation and process continuous improvement. All staff members have access to Promapp to review processes and suggest improvements.
  • Easy to use
  • Great for searching for processes
  • Good capability for collating feedback on processes for continuous improvement
  • Bit restrictive in categorizing processes
  • Linking processes together is sometimes a bit counter intuitive
  • Some work required to get users to think end to end about processes
It's good when establishing a process improvement capability, to crowdsource the as-is processes. Great for ongoing knowledge management and for keeping processes up to date with review and improvement. Can be a bit political inside the organization, with old procedures manuals and other frameworks that need to be aligned to.
Read David Johnston's full review
Graham Yerbury profile photo
December 07, 2017

Promapp - documenting processes and managing risk in an intuitive and effective way

Score 10 out of 10
Vetted Review
Verified User
Review Source
Senex Energy embarked upon a robust review of its entire Business Management System about two years ago. This involved a ground up review of all policies and procedures throughout the company. We wanted a comprehensive tool that allowed us to document processes in a consistent way using a common language. Promapp process flow documentation methodology delivered that. Promapp is used by the entire organisation and is the way that we document and communicate all processes. We also use the Risk Management module as it also connection from the Risk Register to the supporting processes.
  • The Promapp Team have a strong process flow methodology that underpins the software. This facilitates a more consistent and robust review and documentation process - rather than having intricate "if/then" types of process flows it encourages the user to focus on the key points and how to communicate these.
  • Promapp is software as a service in a cloud hosted environment that allows cost effective set up without having to worry about the systems infrastructure. Performance of the application has been consistently good.
  • The team at Promapp actively work with their user community to develop improvements to the system. This community approach is beneficial for teams that are new to comprehensive process mapping and improvement.
  • The training requirements of the system are relatively light given the intuitive nature of the user interface. Obviously as you get more adventurous it helps to have a cadre of committed and well trained users.
  • Some of the linkages in the Risk Module reporting between mitigants and the key risks could be more comprehensive.
I believe that Promapp is a great tool to assist in resetting the way an organisation thinks about documenting policies and procedures. The methodology of keeping process flows streamlined and focused gets people away from the trap of documenting intricate and complex process flows that don't involve the users of the documentation. The ability to link processes to Intranet pages and to share snapshots of a process with third parties are powerful ways to make process management more involving. The ability to manage the companies risk register and link risks mitigations to controls in a process flow is the ideal way to communicate the importance of process integrity - this is a visible demonstration to users about how risk management is being addressed by processes and controls.
Read Graham Yerbury's full review
Valerie Thomas-Ho profile photo
October 13, 2017

As a new user, I can't wait to dive into Promapp and uncover its full potential!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Promapp has just recently been rolled out across the whole organisation with training focused by Department. The main goal is to document processes within Payroll Services which can be made readily available to all staff.
  • Version controlled and the ability to go back to a previous version with ease
  • ToDo's and reviews are a handy tool
  • Easy to use and navigate
  • A tracked change tool would be very useful
  • Drafts being made available for others to view so a process is not duplicated to reduce time wastage

Promapp is well suited when sharing processes and making them readily accessible to all.

It becomes more complicated when trying to integrate it with an existing system already used for storing processes.

Read Valerie Thomas-Ho's full review

Feature Scorecard Summary

Dashboards (5)
7.8
Standard reports (5)
8.7
Process designer (5)
7.7
Support for modeling languages (2)
5.9
Form builder (3)
7.5
Social collaboration tools (4)
8.1
Content management (5)
7.9

About Nintex Promapp

Nintex Promapp is cloud-based process management software that aims to make it easy to create, navigate, share and manage business processes. With Nintex Promapp, teams can map, share, review and update their enterprise-wide processes. The vendor says benefits include driving company-wide collaboration, increasing visibility and accountability, and improving processes in one easy-to-use platform. The vendor's goal is to enable quality assurance, risk management and business continuity.

As Nintex sees it, we are in an age of disruptive innovation. Nintex Promapp aims to help by enabling teams to collaborate on process mapping, drive continuous improvement, respond to process breakdowns, take complete ownership of their processes and spur innovation to manage and optimize their organization's processes. As part of the Nintex platform, Promapp is designed to provide a solid process foundation for automation initiatives.

The vendor reports that Nintex Promapp is used by thousands of users worldwide including at organizations like Toyota, McDonald's, Johnson&Johnson, Coca-Cola and Marketo. The vendor also reports that Promapp has a 98% client retention rate.

Nintex Promapp Features

Process Engine Features
Has featureProcess designer
Does not have featureProcess simulation
Does not have featureBusiness rules engine
Does not have featureSOA support
Does not have featureProcess player
Has featureSupport for modeling languages
Has featureForm builder
Does not have featureModel execution
Collaboration Features
Has featureSocial collaboration tools
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Does not have featureCustom reports
Content Management Capabilties Features
Has featureContent management

Nintex Promapp Screenshots

Nintex Promapp Integrations

Nintex Promapp Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Nintex Promapp Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
5%
Mid-Size Companies (51-500 employees)
60%
Enterprises (> 500 employees)
35%

Nintex Promapp Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Forum/Community

Nintex Promapp Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:USA, Canada, Australia, United Kingdom, Europe, New Zealand
Supported Languages: English