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Score 8.4 out of 100


What is ARIS?

Software AG's Business Process Analysis Platform, ARIS, uses robust architecture and process management / analysis capability to drive integrations with the existing business processes along with information technology and SAP systems.
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Recent Reviews

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Popular Features

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  • Custom reports (6)
  • Standard reports (6)
  • Process designer (6)
  • Dashboards (6)

Reviewer Pros & Cons

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Video Reviews

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ARIS Elements



ARIS Advanced



ARIS Enterprise

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On Premise

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Enterprise Management System powered by ARIS - 5 Keys to Make Change Happen
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Features Scorecard

Reporting & Analytics


Process Engine




Content Management Capabilties

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Product Details

What is ARIS?

ARIS is a solution for professional business process management and modeling. Whether documenting the "as-is" state of operations for quality or certification reasons, or designing the "to-be" in terms of continuous improvement in a transformation program, ARIS establishes a single source of truth regarding all process excellence topics across the organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps users to make the most out of processes with Process Mining, Risk & Compliance Management, and RPA.

The Vendor describes ARIS benefits

  • ARIS is a comprehensive platform for process excellence.
  • Focus on simplicity and ease of use.
  • ARIS covers business & IT architecture from all angles in a structured way, that can be analyzed.
  • Flexible meta model with >100 diagram types out of the box and with custom reporting and analysis capabilities.
  • Customer-driven product development based on best practices.
  • Strong partner ecosystem.
  • Large BPM community (

The vendor states its customers from companies of all sizes and across all industries, boasting more than 10 million users worldwide, improve their processes with ARIS.

ARIS Features

Process Engine Features

  • Supported: Process designer
  • Supported: Process simulation
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Support for modeling languages
  • Supported: Form builder

Collaboration Features

  • Supported: Social collaboration tools

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Content Management Capabilties Features

  • Supported: Content management

Additional Features

  • Supported: Customer Journey Mapping
  • Supported: Strategy design
  • Supported: Company and rollout
  • Supported: Model comparison
  • Supported: Process Governance engine (for e.g. approvals, change requrests)
  • Supported: Risk & Compliance Management
  • Supported: Process Mining

ARIS Screenshots

Screenshot of Start page of ARIS Elements.Screenshot of Modeling a BPMN diagram using the web-based ARIS designer.Screenshot of A process landscape in the ARIS portal.Screenshot of A customer journey landscape in the ARIS portal.Screenshot of The steps view of a process model, automatically generated, enriched with multi-media content. The easiest way to get process knowledge to employees.Screenshot of A management dashboard in the ARIS portal.

ARIS Video

In the face of increasing volatility and complexity, your company must transform to stay competitive. In this context, ARIS gives you the five keys to make change happen – from strategy to everyone! Gain total control of your changing business and embrace your transformation...
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ARIS Downloadables

ARIS Integrations

  • SAP Solution Manager
  • SAP EnableNow
  • Microsoft Sharepoint
  • Custom 3rd party integration via API
  • Alfabet
  • webMethods

ARIS Competitors

ARIS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal

Frequently Asked Questions

Software AG's Business Process Analysis Platform, ARIS, uses robust architecture and process management / analysis capability to drive integrations with the existing business processes along with information technology and SAP systems.

Pega Platform and ADONIS are common alternatives for ARIS.

Reviewers rate Custom reports highest, with a score of 9.4.

The most common users of ARIS are from Enterprises (1,001+ employees).
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Reviews and Ratings




(1-6 of 6)
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Score 9 out of 10
Vetted Review
  • transformation
  • process design & documentation
  • improvement
  • Coe set up
  • Has been used in multiple coe set up programs where ARIS has been super handy to use especially its modeling and documentation capability.
This has been a go-to software for process design capabilities and has been the number one choice for clients. The kind of depth it brings to the table is amazing. The way it stores process models and follows global standards are amazing. The ease, you play with the tool is quite good. It has the capacity to produce custom reports based on client needs, and you can customize the scripts on the tool and select the right parameters/headers and the right level of details.
Score 8 out of 10
Vetted Review
Verified User
It is used for process modeling and analysis on our client side. ARIS had been deployed in 150+ engagements and is also used for documentation of internal compliance processes.
  • Queries and adhoc analysis
  • Out of the box and custom reports
  • Table based modeling
  • Simulation
  • collaboration feature
  • Very high priced tool
  • Ability to import Visio should be improved
  • Automatic layout should be improved
Well suited for enterprise architecture modeling where the intent to document elements beyond processes as well, such as risks and controls, KPIs, systems, org charts, etc. It also has the excellent capability of creating custom reports, hence if looking for various views right from summary to detailed, this is a great tool. It is less appropriate for implementing the processes as it is not very strong in BPMN.
Score 8 out of 10
Vetted Review
Verified User
ARIS is one of the best process mapping tools in the current market. I have created many workflows using ARIS tool, it will help the end-users and process owners in the future, it is a SaaS-based application and allows us to integrate with SSO and supports SAML. It allowed ACC to excel in its digital transformation journey by embracing operational excellence.
  • Clean UI
  • Workflows
  • Dashboards
  • Process Simulation
  • Custom reports
  • Content management
It is a business process management tool. Customization is easy and easy to handle support IOT modelling and cloud based infrastructure. Modeling environment is much more robust than anything else we have seen, it defines the reports and their creation process well in advance. It provides the value for Business Process Analysis.
Score 9 out of 10
Vetted Review
Verified User
ARIS is being used in our company as a process modeling and analysis tool while working on process improvement/ transformation engagements. We use this tool to document as-is and to-be processes of our clients to help in their transformation journey. It is also used to create and publish industry process frameworks on a central platform which can be used across our company by practitioners as an enabler for their projects.
  • Query feature is excellent to extract information in a specific manner.
  • Ability to create custom reports.
  • Collaboration feature is very good.
  • Semantic checks to check validation errors.
  • cloud based central repository.
  • Better Visio import.
  • Ability to export to Visio and PPT.
  • Very high priced hence limits its usage across our clients.
ARIS is well suited when we want to understand the interrelationship between different processes and their decencies on systems etc. It allows to create an integrated view with easy navigation from one process to another and allows to add information like metrics, risks, cycle time, FTE, etc. Overall, it is a great tool for modeling and analysis.

Though it offers BPMN notation, it has limited compatibility with some other tools, hence if the objective is to implement these processes using tools like PEGA then is it not suitable. Further, it is very high priced, so for basic modeling, it might give the right ROI.
Score 9 out of 10
Vetted Review
Verified User
It was used to lead the digital transformation of our company, selected and disseminated by digital transformation directorate. The idea was, in our 70 years of organization, almost all processes were knowledge-based, and they were transferred from senior engineer to junior engineer in an oral and experimental way as juniors learned how to carry out business processes they work. The issue was they were dependent on people and were not written or kept in a process map so that anyone could read it. In order to document all of our company's processes and be able to see the ones open to improvement and document them, we ran a program to teach ARIS, disseminate ARIS and make people document all their processes.
  • Process documentation
  • Process mapping
  • Installation of ARIS to users
  • Management of user/architect accounts
In case you have a LOT of processes and know-how of these processes are not documented, thus making your company depend on specific people, ARIS is a good tool to document processes that manage complex relationships between functions, people, IT systems, input and output documents, and scenarios. It is also good for reporting, for example, once you complete documenting all your processes, you can simply get a response to "in what processes is Excel used?" because ARIS will give you just that, and is capable of more.
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Kimaya Ghag | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have been using the ARIS BPA for defining and maintaining repositories for various industries further facilitating projects like portfolio management, enterprise architecture consulting and mainly for SAP and BPM solutioning. It is being used in other geographies too for our organization.
  • BPMN, EPC based modelling of business processes
  • Enterprise Architecture modelling and consulting using support of TOGAF and ArchiMate with extended packages to ARIS BPA
  • Continuously evolving product based on upcoming and current industry trends
  • Supports IOT modelling and also cloud based infrastructure management
  • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
  • Providing more standard reports and improving on access rights and privileges functionality
  • Based on my experience with the tool it is more suited and user friendly in terms of creating process repositories, architecture frameworks and views.
  • The product does support integration with Alfabet, SAP Solution Manager, WebMethods, Apama etc
  • But these can be supported by attending extensive training provided by Software AG.
They have the priority request types set already, so in case of a crisis with ARIS (or any major issue) we can reach them by phone (24 hr support or drop them email) ,they are always available to respond.
New releases are only impacted in case if a client has built or done some customize views in there systems.
On regular upgrades the process is smooth most of the times.
There can be chances of downtime extensions in case the infrastructure setup has not been done well as per system requirements guidelines.
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