Microsoft Visio

Microsoft Visio

Customer Verified
Microsoft Visio

Overview

Reviews

A Great tool for creating process diagrams

9
We are using Visio to draw process diagrams and database information flow. The process flows can be also drawn by using Excel, Word, or …
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Excellent program for org charts

8
We utilize Microsoft Visio to create, update, and maintain organizational charts for various departments across the company.
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Visio: Familiar and Efficient

10
Microsoft Visio is used across my organization for documenting processes. Specifically in my audit department, Visio is used to document …
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Reviewer Pros & Cons

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Pricing

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Plan 1

$5.00

Cloud
Per User Per Month

Plan 2

$15.00

Cloud
Per User Per Month

Standard

$280.00

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Microsoft Visio?

Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

Microsoft Visio Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Microsoft Visio?

Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

What is Microsoft Visio's best feature?

Reviewers rate Support Rating highest, with a score of 7.5.

Who uses Microsoft Visio?

The most common users of Microsoft Visio are from Enterprises and the Information Technology & Services industry.

Reviews

(1-25 of 204)
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Mahmoud Barakat | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • A lot of techniques
  • Easy to use and combine shapes
  • Office 365 - [I believe] web view is valueless, don't invest a penny in it.
  • [In my experience,] pictures cannot be cropped and groups cannot be un-grouped
  • [In my experience, there is] lagging time even with high bandwidth
  • [In my experience, the] time to deliver same drawing in web view = 3X or 4X time of older desktop versions
[In my option, Microsoft Visio is] bad value for money. [Learning from my experience,] If you are [considering] purchase[ing] Microsoft Visio plan 1, which allow[s] you to work using web view, don't. [I feel] it is a real wasting time tool. [In my experience,] the time to implement simple charts [has] become 3X or 4X [longer than the] older desktop versions. [I believe one of the] crazy wasting time issues [is that] you can insert picture but you cannot crop [it]! [In my experience,] you must use paint first. [Also, in my experience, you can group objects but cannot un-group, [meaning] you have to reimport the objects rework, and regroup again. Also, [I feel no matter] the bandwidth you have, the tool is very slow.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it for modeling in particular cases: organizational structure, business procedures, information and IT infrastructure models. Also, we often use this software product to create layouts of software interfaces for in-house development of corporate tools. We actively use the tools of collective development and review of models.
  • Modeling of the organizational structure
  • Modeling of the business-processes
  • IT-infrastructure modeling
  • UI-wireframe modeling
  • Collaboration in business-modeling
  • Enterprise Architecture linking
  • EA-standards support
The most convenient is the use of the Microsoft Visio software product in the case of creating private models in various notations and modeling areas through a wide variety of application cases. I would not use this product to create a common enterprise architecture that is maintained on an ongoing basis.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Visio for diagrams. We did not have good diagrams of our networks, processes and floors [so] Microsoft Visio was an excellent solution [for us]. [It] comes with a number of great templates that one can use for their networks, data/process flows, and floor plans. Microsoft Visio [is also] visually appealing and easily addressed our needs. We [are] currently using Microsoft Visio for our project management flow processes [as well].
  • Exporting in PDF format
  • Can utilize thousands of symbols from various categories like devices, flows, etc.
  • Simple interface
  • Able to download and apply stencils quite easily
  • There could be better integration between Visio and MS Word, especially when it comes to importing graphics from the one to the other.
  • User interface can be more user friendly for any user to use.
  • When creating connectors between objects, the glue type feature can be an option rather than the default.
Microsoft Visio is a very flexible drawing package that is well suited [for] documenting simple or complex network topologies and creating process maps and flows. Microsoft Visio lacks integration with other documents like Word and PowerPoint. We should have the ability to add mind maps, flowcharts, and other diagrams to document in other Microsoft Office products but that feature is missing.
Score 9 out of 10
Vetted Review
Verified User
Review Source
MS Visio is a powerful program. I have been using Visio for a long time as it is extremely easy to use and comes with a large number of visual elements. Additionally, it provides a grid layout to draw objects with ease of mind.
  • Visio stencil functionality
  • Connectivity to a wide range of data sources
  • Pre-defined template
  • It requires more effort and experience to properly use connection points to connect two objects.
  • It is frustrating when connection points automatically connect to other objects. Due to this feature, manual alignment is difficult.
  • The Visio license is very expensive.
[With Microsoft Visio you can] create charts, process flow diagrams, mind map diagrams, and business process modeling. Visio provides a large number of built-in templates that are helpful to draw and complete projects faster and effortlessly. Visio is extremely easy to utilize. You can create a professional-looking functional diagram.
Simon Brereton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Visio for a multitude of tasks across the whole business. we create IT System architecture diagrams for sales and clients projects, office layouts, process planning, mind maps, all sorts. I like its flexibility and the number of templates and "stock" pictures etc. available.
  • System drawings - drag and drop icons and simple drag and drop connectors
  • Process mapping - as with system drawing our process maps and drag and drop and easily connected and easily modified
  • Mindmaps/Brainstorming - makes simple clear maps that can easily be exported to other MS programs (word, PowerPoint etc.)
  • The main screen is very busy, even though it probably needs to be as Visio has so, so many functions.
  • It would be good to have some stock "title blocks" for tech drawings and wiring diagrams that are easily available
Engineering drawings where a full CAD system is too complex and expensive. Day to day diagrams and drawings and flow charts
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Visio to draw process diagrams and database information flow. The process flows can be also drawn by using Excel, Word, or Powerpoint. However, Visio speeds things up. The diagrams are easy to draw with predefined library items. The chart elements can be auto arranged. Furthermore, the library of icons is big enough so that users do not need to google down icons.
  • The library of icons and elements are big enough.
  • The predefined templates for projects are useful.
  • It makes the work fast and efficient.
  • It's easy to learn.
  • Sometimes auto-arrange does not correctly align the project diagrams.
  • Licence fees are expensive.
  • If you are doing projects for clients, your clients will not be able to change the process diagram if they do not have a Visio license.
If you are working within an organization that will use the process diagrams for its needs, then you can use Visio, as your organization will have the license to make changes in the future. But if you are working at a consultancy firm which creates process diagrams, then think twice. Your clients may not have Visio licenses to change the diagrams that you had drawn for them.
I never needed to use the support of Microsoft for Visio. The tool is easy to install, uninstall, and to use. One can learn from available internet sources or by just spending some time with the tool itself. There is also monthly licensing available when Office 365 is used. I do not know if there is a compabillity problem with different versions.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been using Microsoft Visio for requirement use cases, workflow diagrams, application product specifications, and architecture diagrams. Visio is used across the organization as a recommended tool for creating diagrams. Ready-to-use shapes and templates are not only very helpful and save lots of time but also very easy to understand for both technical and non-technical audiences.
  • Ready-to-use shapes
  • Easy-to-understand diagrams for both technical and non-technical audiences
  • Saves time with industry-standard shapes and templates
  • Microsoft Visio should be included in the suite of Microsoft Office products
  • Autorotation feature sometimes creates issues--it should be more flexible
  • Default shapes included can be more colorful, keeping business users in mind
  • Microsoft Visio is not very easy to use for non-technical business users
One of the best features that I like in Microsoft Visio is the ability to duplicate the page. This feature was introduced in a recent version of Microsoft Visio, which provides consistency across the pages. The new version also includes the feature to change shape on right click that is very helpful. Microsoft Visio is very well suited to create business flow diagrams, requirement diagrams, and architecture diagrams.

Microsoft Visio involves a learning curve. If you are a first-time user and non-technical person, Microsoft Visio would be a frustration for you for months.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize Microsoft Visio to create, update, and maintain organizational charts for various departments across the company.
  • Org charts
  • N/A - have not encountered any issues
The primary way we use Microsoft Visio is to create, update, and maintain org charts. There are various formats and templates loaded which allow for easy customization of the chart’s format. It also allows for simple changes and updates to be made as needed.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use this software in the engineering department to replace AutoCAD in all new jobs. it has flexibility and the ability to use 3rd party software so that we can create custom templates. It also allows us to compile many things automatically like BOM's instead of manual data entry like with AutoCAD.
  • charts and diagrams
  • linking items between sheets
  • managing data
  • customizable
  • sometimes it crashes
  • more sketching features
  • rotating shapes is cumbersome
It is a pretty versatile tool especially for drawing creation which is how we use it. It could also work well for organizing and presenting data. It has a better interface and more options that excel. We are able to add on and make custom stencils, and templates for our business.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio is used across my organization for documenting processes. Specifically in my audit department, Visio is used to document workflows and processes of clients. Using Visio helps us to communicate our understanding of processes to our clients in a visual manner, and guides narrative reporting. Visio provides clarity and the ability to parse out many details, from which team is completing a process step, to controls identified in the process, to specific notes and details about certain steps.
  • Visio is built just like any other Microsoft Office program, so anyone familiar with Office will find it relatively easy to use.
  • The automatic spacing of items on a page makes a Visio project look sleek and professional with little effort.
  • The pre-loaded shapes and symbols in Visio are consistent with what is being taught in business tools for appropriately flowing processes, so it takes the guesswork out of representing processes correctly.
  • Spacing things on your own can be difficult. It took me a number of google searches to figure out how to freely change the size of a swim lane, or that holding the shift key while using the arrow keys to move a shape will move it at a smaller scale. Knowing tips like these upfront would be helpful.
  • Creating master shapes would be helpful; when a shape is too big for a diagram, resizing it and then making sure all of the other instances are the same shape can be a pain.
  • A wider selection of templates would be nice.
Visio is a very visual program, and is therefore helpful in situations that require summarizing a large amount of information, like a complicated process. Visio would be much less beneficial in a situation that requires documenting many small details, as they would clutter the aspect of simplicity that Visio otherwise provides. Visio is, however, very well suited for supplementing documentation with very minute details by providing a higher-level view of information.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Currently, it is used for the creation of org charts, network diagrams, software project diagrams, etc. The ability to import other manufacturer's design and equipment detail for inclusion in our drawings makes this software valuable. We are able to re-use diagrams to implement upgrades to equipment and find Visio valuable for keeping track of inventory on this equipment.
  • Automated linking of diagram objects based on rules.
  • Vast array of diagram objects.
  • Easiest software to use for organizational charts.
  • Remove the block for click-to-run installation when used in conjunction with Office 365.
  • Reduce pricing for the on-line version of Visio if this is going to be the wave of the future.
  • Have better definition and detail requirements for objects provided by third parties for import into Visio.
One way I've used Visio is to map the current state of a network. Beginning with actual design objects from OEMs, you are able to import a lot of equipment details and enter serial numbers, service IDs, MAC addresses, etc. Visio objects are defined at various manufacturer websites including Cisco, EMC, Dell, HP, etc. You then can link and organize your network "on paper" to keep an inventory of your devices, their software version levels, and other information. When you replace a device, it's easy to delete and add the new device, keeping your documentation up to date.
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio was used before we switched to Lucidchart for mapping and flow creations. It is used primarily to easily create flowcharts and tracking progress. It comes as a part of the Microsoft suite, which is nice. It is easy to use for the most part and suitable for basic operations and templates. The templates available make it a great beginner product.
  • Easy to use templates and UI.
  • Ability to work offline and one cloud support.
  • Infinite canvas and printing options makes it suitable for everyone to create and print.
  • The installer tool is clunky, rigid and uninviting.
  • The preloaded shapes and icons are limited in comparison to Lucidchart.
  • The user experience is not straightforward unless you take some basic tutorials.
Visio is really a basic tool to create product strategy roadmaps, flowcharts and even simple artworks for immediate printing. While it does its basic functions well, it is limited to those basic functions.
Never visited customer support. There are not many helpful resources on the web, as far as I understand.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio enables us to create complicated diagrams in an easy way. It offers a wide variety of built-in shapes, objects, and stencils. In our organization whole departments are using Visio especially to create process design documents.
  • Easy to create process flow/map.
  • Enhanced and in large number of icons or symbols for workflows.
  • License cost might be high for small businesses.
For organization charts, complicated process-flow diagrams and hierarchical charts, it is well suited.
It is a very useful tool in order to handle the complicated diagrams and engineering process design. It has a very user-friendly interface and is easy to use.
Rina Falkovich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio is being used across the organization. Our Network and Security teams use it for network diagrams, analysts to depict the process flow diagrams, architecture for system context and data flow diagrams, operations to draw ITIL processes
  • Easy to find shapes and stencils.
  • Built-in templates.
  • The software is not intuitive.
  • It is quite expensive.
Microsoft Visio is great for a variety of diagrams. It' has a number of templates for data/process flow diagrams, network diagrams, and floor plans. The convenience of drag and drop feature makes it fast to build visually appealing diagrams which serve as a great communication tool. Its ability to export to PDF is also very handy.
I have never had to contact support, however, there are lots of stencils that can be downloaded or purchased built by the community.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio is used by individual users throughout the organization; it is not widely used but can be requested by users anywhere in the organization. Microsoft Visio is used to document processes or diagrams of networks, solutions, and more. Visio enables efficient and effective documentation of these processes and diagrams, improving overall documentation and communication within the organization. This helps avoid issues and cost of poor quality.
  • Powerful and clean visualizations.
  • Large library of industry-recognized shapes to leverage in your visualizations.
  • Sharing your diagram is not easy; printing or publishing is unfortunately not as easy as it could be.
  • Keeping shapes aligned could be easier. You have to have a good eye for spatial design to keep complicated diagrams easy-on-the-eyes.
Whenever a diagram or process needs to be documented, Microsoft Visio is a good option. Microsoft Visio is especially helpful when showing relationships between multiple items. Diagrams that primarily display information can be created leveraging other tools like Microsoft PowerPoint, Microsoft Word, Microsoft Publisher, or others, but Microsoft Visio can still be used in these situations.
I gave a rating of 7. I would give Microsoft Visio features a 6, but its affiliation with Microsoft provides additional familiarity and comparability with other products gives it an additional point. At the end of the day, I'd recommend the product to a user (especially a trained user) for diagrams (especially when showing relationships).
Nandini pallipamu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio is very well suited for creating flowcharts, network diagrams, site plans, & site surveys. Microsoft Visio is also excellent for IT diagrams on the whole, server diagrams, data center architecture, etc. It is an excellent tool for network documentation!
  • Flow charts
  • Network diagrams
  • Network logs, documentation
  • Microsoft Visio Viewer
  • GUI needs improvement
  • More shapes & figures need to be added esp in the network diagrams segment.
As a network engineer, I have to create and edit network diagrams daily. Microsoft Visio is quite a time saver.
The support for Microsoft Visio is satisfactory.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Visio is being used at Duquesne Light Company as our process flow mapping tool. It is used to illustrate processes, dependencies, data flow, network diagrams, etc., in our organization. I personally use it more for process flows when designing new solutions for my internal customers. It allows users a way to visually depict how processes flow.
  • Visio is integrated with other Office suite products which is nice.
  • It is user-friendly. It doesn't take long to figure out how to get up and running while also providing advanced users options to add the bells and whistles they want.
  • The variety of standard templates is large and there are lots more custom templates you can download too.
  • It is an expensive license. I believe it's $500/person.
  • Not available for Mac/Linux users
  • Can't publish to certain web applications easily.
Visio is well suited to any medium to large organization where you can negotiate a good price for the licenses. It is well suited to any organization with users familiar with the MS Office Suite and who need a process flow designer tool. Overall, it's easy to use and very helpful for visual learners.
The product doesn't seem to be updated very often. I'm sure there are lots of enhancement requests that could/should be implemented but I don't use it as frequently as others in my organization. The product doesn't give me any noticeable issues and I've never had to report an issue to Microsoft about Visio.
Score 7 out of 10
Vetted Review
Verified User
Review Source
At our company, we use this within the product development group (part of the technology team). We use Visio to produce various swimlane type diagrams, workflows and flow charts, which in turn are presented to management and business teams, as well as used to generate user stories for development. We have also used Visio for org charts.
  • Visio provides a number of templates and a good selection of symbols and shapes to use.
  • The number of features and functionality is pretty robust, so you are not restricted in your ability to create with Visio how you visualize you want the results to be.
  • It is a commonly used product, so sharing with others is easy, plus since it integrates with other Microsoft products, that is helpful as well.
  • I find it not very intuitive, and that is after using it for a number of years.
  • I have difficulty formatting to a page for printing or even viewing in a presentation.
  • The ability to switch between text and textboxes and lines seems like it could be done easier. It seems like I am always in the wrong area.
  • It would be great if there was an easier way to find the correct symbol or icon you want. Often I can never find what I am looking for and need to improvise.
We like the swimlane diagramming and the flow charts. With a bit of effort, we can make them efficient for use within our team, or add bells and whistles of formatting for executive review. They do translate well to pdf when sharing with non-Visio users. I would not recommend for people that are novices and don't have the need to create 'fancy' diagrams. For simply typing things, they can just easily use Excel. And I actually sometimes do that when I am in a hurry.
I don't really use any support for this product. I don't have issues with it, so from that standpoint, it seems ok, and at this point is a very mature product. I haven't seen too many changes over the years.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Visio to easily and intuitively create flowcharts, diagrams, org charts, and more, using modern shapes and templates with the familiar Office experience. We are a process oriented company so flowcharts are a great way for us to communicate to others the steps involved in each process and which part of the process pertains to them.
  • Work together on Visio flowcharts to include insights from all stakeholders.
  • With Office 365*, multiple team members can work on diagrams at the same time.
  • Connect your flowcharts and diagrams to real-time data.
  • Applied shape formatting automatically updates your flowcharts to reflect changes in the underlying data, either in Visio or through Office 365*.
  • Its inability to delve deeply into micro information successfully.
  • It is a paid software which comes after paying a Microsoft licensing fee.
  • The cost is high and the integration of the stencil library is unnecessarily fragmented.
  • The more you use it, the faster and more effective you will get.
Ease of use, it has many stencils supporting system architecture and IDEF system behavior diagrams. I have also utilized it as a system conops design tool. Excellent flexibility. Powerful program for drawing plans and structural charts, is easy to use and contains a wide range of design tools that facilitates the development of flow charts for users with little experience.
September 19, 2019

Microsoft Visio Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Visio is used quite a bit by our company. We use it mainly to describe workflows and Diagrams, which in the I.T. environment is a critical tool when explaining workflows for programs, department processes and potential changes to these processes. The tool helps me quite a bit when explaining these processes to non-I.T. employees.
  • Very easy to use with multiple diagram tools
  • Lots of built-in options and templates and it allows you to import many more.
  • Reliable program - I've used it Visio for many years and it gets easier to use with each revision.
  • Would like to see more animated tools that could be used in workflows
  • As its a Microsoft program - cost is always an issue.
Works very well with Workflows.
I haven't had to use support for this product so my rating would be n/a
Steven Carmean | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Visio to make block diagrams for various project plans. Specifically, I have used it for making AV diagrams to show stakeholders what it will take in order to make a conference room perform the tasks asked by them. The complexity levels within Visio can be helpful in updating floorplans on occasion as well, but I would prefer making something in Bluebeam for that specifically.
  • Block diagrams
  • Flowcharts and UML plans
  • Floorplan updates
  • Org Charts
  • Better Office 365 view
  • Image detection and integration into floor plan pieces
  • Manually moving connectors could be easier
Visio will work really well for someone using it to make some flow charts, org charts, and universal markup language charts.
I don't see it being the easiest when working on floor plans because importing the plans doesn't work out too well and requires you to make pointers for connections if you brought in one big picture rather than individualized pieces.
David Currier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Visio as a visual design and documentation solution. It is primarily used by our Operations teams, though others may use it occasionally in the Sales/Marketing process or for consulting engagements. I use it to document communication flows and communication system architecture. It allows me to clearly represent current configuration and plans for future deployments.
  • Visio is a highly flexible design and documentation platform that enables clear representation of systems and solutions
  • Visio is the digital version of a whiteboard that can be used to solidify an idea into a design
  • The ability to export a design to a PDF allows easy sharing with others that do not use Visio
  • Visio falls behind in the real-time collaboration department
  • I have always wished that Visio more easily enabled dynamic complex shapes - for example, a simple shape with menu of choices that would automatically expand/contract as items are added/deleted
Visio is an excellent tool for documenting a call flow design or the architecture and components of a communications system in a visual format and their relationship to each other. It is less helpful for text-based documentation. When a solution needs to be represented visually, it is an excellent choice.
December 12, 2018

Visio is Amazing

Richard Crane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Visio is used throughout my organization. It's the best (and only) go-to product for creating process flows and system diagrams. It simplifies complex processes, makes information manageable and shareable, and improves my documentation.
  • I love that Visio works for any level of user. I can create simplistic, high-level diagrams very quickly, or take my time and create more complex processes and diagrams using Visio's large shapes library. And if the icon or image I need isn't available, I can paste or import it into my diagram.
  • It gives me control to go outside what we'd consider best practices to create diagrams that have specific meaning to stakeholders. For example, some may like a particular color scheme, which I really don't care about, but if they want decisions to be yellow, start to be green, and end to be red, I can easily accommodate those requests.
  • I also love (love!) that it is so easy to use with SharePoint. I can virtually collaborate with my team to refine process flows and diagrams, and go back through my version control to see which changes have been made and by whom.
  • The shapes library can be a little daunting if you're unfamiliar. Unless you know what you're looking for and where to find it, you can spend a lot of time looking for a particular shape or icon. But once you find it, you can add it to your shapes menu for easy access.
  • You can also spend a lot of time selecting your defaults for shapes, arrows, font size, etc. But like the shapes library, once you get it down, it's locked in.
  • Be prepared to spend a few hours playing with Visio before figuring out all the nuances. But if you're a beginner and need to create a process flow or diagram, you can do it very quickly without a lot of effort or training. The fun stuff takes a little longer to master.
Visio is great for creating process flows and system diagrams. The only constraint with Visio is my own skills and creativity in building complex, rich documentation to easily convey information. If you're looking to improve processes, or depict current or future-state processes, you need Visio.
Alexander Cooper | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Visio is used for all flowcharts in projects in the UK at Fujitsu. As the industry standard in diagramming it's virtually impossible to use anything else. I mainly deal with solution architects who create process flows in Visio to send to myself and fellow developers.
  • For users who have been using it since the early versions, the changes between the years have been incremental and easy to pick up. It's an easy learning curve for longtime users.
  • A huge amount of different diagram options for every conceivable possibility. There isn't another tool with this much diagram versatility while maintaining a professional feel.
  • It's often bunched in with Office 365 Professional meaning that companies don't have to shell out too much.
  • It is not very user-friendly for first-time users, such as myself back in 2016. If you haven't had training in the area you will find producing professional diagrams difficult with Visio.
  • There are open source alternatives that are catching up with Visio's functionality for free. It may not be long until forking out for Visio may not be worth it.
  • Switching between open source software and Visio can cause compatibility issues, and diagrams may be ruined in the conversion.
In practically every corporate scenario, Visio will be used. However, if a simple diagram needs to be made the user experience is too poor to be efficient. I've seen users resort to PowerPoint rather than messing with Visio. However, if professionalism is paramount, there is no alternative to Visio.
Mathieu Gaouette | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Visio is extremely versatile and probably used in almost all groups where people document processes or systems. In my group, it is used mostly by solution architects to describe solutions and systems. I've seen it used to describe support processes as well. Words can't describe everything in an efficient manner. Sometimes, a drawing really helps understand. In these cases, Visio is great as it allows you to quickly make a visual representation.
  • Visio contains a very large collection of objects that you can add to your drawing. They are regrouped in themes which makes it more easy to select. It also allows for some standards in the drawings created.
  • Office integration is really awesome. You can integrate a Visio drawing in a Word document and people without Visio can still see it. Also, the users of Visio can edit the drawing from within Word which makes it very convenient.
  • Visio allows us to add new anchors to objects (to attach arrows and lines). This is really convenient as sometimes the default position of anchors on an object doesn't fit your needs.
  • If you can't find the object that fits your need, you can import pictures and put anchors on them. This helps you achieve the desired effect.
  • Often, I have the feeling that I'm using overly complex ways of doing some things that are basic. The tool is really easy to use and loaded with options so you can easily get lost in it. Looking for some training on the tool is probably a good idea if you want to use it fully.
  • When you are moving objects around, very often, your connectors will also move and won't arrange nicely.
  • For example, if three connectors leave an object to go to three different objects, I would like to see these three connectors joined (or overlapped) for as long as possible on the graph. Or if you manually change the path of a connector to go under an object, as soon as you move one of the two objects linked with that connector, this will usually revert the path of the connector to the original one. For people with OCD, this is triggering.
Visio is really good with technical drawings. It is not our domain so I can't vouch for it but I know it also makes an electric schema. It would be great for decision trees and process flows in general. I would not use the software for advance detailed drawings (like a building floor map) though. I probably would work but not the best thing. Also, if you need a precise object size, you will struggle a bit to get the desired result with Visio.