Microsoft Visio

Microsoft Visio

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Top Rated
Score 7.8 out of 10
Top Rated
Microsoft Visio


What is Microsoft Visio?

Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
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Plan 1


Per User Per Month

Plan 2


Per User Per Month




Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Microsoft Visio?

Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

Microsoft Visio Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of Microsoft Visio are from Enterprises (1,001+ employees).
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(1-25 of 72)
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Score 9 out of 10
Vetted Review
Verified User
Microsoft Visio is very convenient because it allows us to make prototypes of software before the design is finalised. It is good as we can make several prototypes and see which works the best. The ease of making them is what makes it a lifesaver as one can see the entire process documented and changes can be recommended. Getting a visual representation via the prototype allows for better feedback. Microsoft Visio is a timesaver because different looks can be tried before it goes into the next stage.
  • Great UI which makes it easier to design the process.
  • There is a low learning curve because it is user friendly.
  • Loads of choices for customization
  • Multiple options
  • Price could be cheaper as there are free alternatives
  • Updates could be more frequent.
It is good for designging prototypes for software design which help in deciding the interface before it is actually worked upon. It is less suitable in a scenario where you can use it something where you can use it as a working model of software.
Score 8 out of 10
Vetted Review
Verified User
One of the things we needed to do in the company was to have a better management of developing the maps and diagrams, not only of the company's processes but also processes that we were going to do with the clients. Previously we had used other tools to do this, but always we felt that something was missing, maybe more ease of use and integration with other technologies that we already used
  • Easy to use
  • A lot of templates for common tasks
  • Great integration with other Microsoft software
  • Better auto-arrange results
  • Have a better mobile usability
  • Prices are less competitive
Microsoft Visio is very good at using easy-to-use tools to create diagrams, charts, maps and basic workflows, it saves a lot of time with its templates and also being able to work collaboratively on the project in real time. The least appropriate scenarios for using it, is in the case that the organization does not have a large budget for these tasks and if operating systems other than Windows are used
Score 10 out of 10
Vetted Review
Verified User
I use Microsoft Visio as a tool to visualize processes through diagrams and flows. It is a very useful and creative tool to display all the parts that take part in any kind of process, and it helps to understand it better and create solutions for any opportunity area. I use this software in my school projects to innovate and improve processes, where I get to visualize all the actions and improvements through the diagrams I create in Microsoft Visio.
  • Flow diagrams
  • Process diagrams
  • Macro maps
  • Cross functional diagram
  • Availability to create value stream mappings
  • More icons for the diagrams
  • Option to mix software works
I think Microsoft Visio is ideal for any kind of project that requires to improve or to work on any type of process. It is useful in school projects, lean projects, industrial engineering projects… it is the best way to work processes projects. Basically, Microsoft Visio is the best process visualization software.
Score 10 out of 10
Vetted Review
Verified User
We use Microsoft Visio for all kinds of mapping and visualization needs. I was introduced to it by a new hire who “sketched” out a basic plan for an event were were planning, and since then we’ve adopted it company wide. It serves as a sort of "AutoCAD lite” for simple drafting, makes great org charts, flow charts and has been useful for mind-maps and brainstorming sessions.
  • mapping
  • showing relationships between various items
  • simple drafting
  • flow charts
  • Has a bit of a learning curve
  • Not as intuitive as I’d like
We had a new-hire who’s a very visual person and would use it to “sketch” all sorts of things. After seeing him use it for several plots, we started to use it for other applications such as brainstorming maps, org charts and other things where relationships need a visual representation.
Score 8 out of 10
Vetted Review
Verified User
Microsoft Visio is used by our organization to diagram out workflow. We operate in many countries and trade on various exchanges. Microsoft Visio is used by our programing team to understand process and workflow and ensure we are routing all trades and orders to the correct venue specified in our workflow.
  • Easy to set up
  • Great for multiple users
  • Modifications are easy
  • Charts are not very customizable
  • Basic features only in certain slides
Microsoft Visio is well suited as a basic tool for both diagraming organizational structure (from a personnel perspective) and charting complex workflow in order to communicate with programmers both inside and outside our organization. It is less appropriate for complex presentations where looks and output are necessary to impress a client or other external party.
December 22, 2022

Visionary Software!

Tanay Pahwa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Microsoft Visio is a program that saves a lot of time since it makes it simple to build shapes and link them using connectors. We can quickly change the diagram, search for specific shapes, and verify the accessibility options. If necessary, we may add a comment. Additionally, we have the option of accessing already-created diagrams and adding images from our desktops or the internet. This tool works well for taking notes, especially for students learning to code who can quickly generate flowcharts.
  • Graphical represntations
  • Templates
  • Colorful themes
  • Requires training
  • Not mobile friendly
I'm using Microsoft Visio to create diagrams of my system, product, and individual pieces to display ideas I have for solving problems. Additionally, it aids in my ability to illustrate and trace the process that will take place on the finished system using flowcharts. It adheres to other Office 365 products and is a quick and simple approach to design lovely process flows. It offers a straightforward interface and a vast selection of symbols. It may be applied in a variety of settings in the workplace.
Score 9 out of 10
Vetted Review
Verified User
Microsoft Visio is made free of charge to all our university's teaching teams, students and researchers. The use we make of it varies according to our daily needs. However, being a versatile tool allows us to use it for different purposes, even very different from each other. For example, we use it a lot both in organizing the activities of researcher working groups and in complex research. We also use it in courses with our students to help them manage their business processes.
  • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
  • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
  • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
  • Despite the advantages of the software, sometimes the diagrams that can be created are too static and do not always allow us to visualize our thoughts graphically.
  • Our students complain about Microsoft Visio's sometimes unintuitive graphics.
  • The Microsoft Visio user guide often doesn't help solve the problems we face. It's too synthetic.
Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
December 22, 2022

Perfect diagrams easily

Score 9 out of 10
Vetted Review
Verified User
We use Microsoft Visio to draw up overall org charts.
We also use it to in IT to create network diagrams, data and work flows.
  • Presence of a grid makes layout easy
  • Ability to scale a diagram allows us to start small and built out
  • The built-in icon sets are very helpful and make the diagrams more purposeful
  • Cost of the subscription can be expensive
  • Icon sets can be difficult to find for non-general use
  • Not possible to amend a Microsoft Visio file without the software
Microsoft Visio is well suited for basic diagrams, ability to link and maintain relationships between icons. Color coding, formatting are all easily accessible and anyone familiar with Microsoft's Office suite will find it intuitive as menu layout are similar. It would be very difficult to collaborate on a Microsoft Visio document without the necessary software.
Twinkle Razdan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Microsoft Visio to design various internal operational processes ranging from creating visual workflows to customizing user interfaces. I play a role of a proxy product owner along with my other designated duties. Particularly in product management; Microsoft Visio makes it a lot easier for us to diagram and show the processes and journey step by step. Additionally, Microsoft Visio also plays a crucial role in training and workshops where brainstorming becomes quite easy for the team members using Microsoft Visio's intuitive charts and flows.
  • Creates and saves the design/drawing in PDF format which makes sharing easy
  • Easy creation of Orgs Chart and workflows
  • Trainings and KT workshops becomes interesting for the team with visual depiction of the subject
  • It's not a free tool. So, you need to buy and then use it
  • Though a very simple and intuitive tool to use for a regular user like me but you need to spend some time to learn all the aspects of the tool
  • Importing heavy design files takes time and sometimes you need to restart the program
With the easy to use contextual diagrams, Microsoft Visio makes the complex and critical processes simple to understand for the team. Conventional very long word documents especially, BRD, FSD, System Specs etc. are quite confusing if they are not supported with charts and diagrams. Microsoft Visio comes with a lot of in-built templates and also with import functions so that we can import other templates of our choice which are relevant for the design process.
December 20, 2022

Visio is good for Teams!

Score 6 out of 10
Vetted Review
Verified User
We use it as part of our Window's package, to create information visualization in the form of easy-to-follow flow charts. The teachers in our institution use Visio as part of the content creation process for class. We enjoy how easy it is to set it up to work with Teams and the Template selection.
  • Flow charts
  • Team work
  • Data Visualization
  • It is similar to other free softwares
  • Hard to save progress
  • No good colour template options
We use it as part of our Window's package, to create information visualization in the form of easy-to-follow flow charts. However, it might not be suited for people who have a hard time learning to use new software. The teachers in our institution use Visio as part of the content creation process for class. We enjoy how easy it is to set it up to work with Teams and the Template selection.
Score 10 out of 10
Vetted Review
Verified User
We currently use Microsoft Visio as a tool for process control and understanding. All of the departments within our organization require precise workflows in order to operate at the highest level. That's where Visio comes into play, allowing us to see working processes visually and make adjustments to eliminate redundant and unnecessary steps.
  • Visualizing Workflows
  • Visualizing Processes
  • Diagrams
  • I think it has just about everything someone could ask for.
We have used Visio to create a visual representation of our workflows and processes, allowing us the ability to create a more efficient business, lower overhead, and reduce errors in our order processing workflow.
Score 10 out of 10
Vetted Review
Verified User
Visio is our go to solution for creating diagrams and documentation. We have found no other tool that matches the scope and flexibility of Visio, and now with the free basic web app that is included in Microsoft 365 business plans, we can use it across the organisation without needing to purchase addition licences.
  • IT, system architecture, and organisation diagrams
  • Workflow and process documentation
  • Sharing diagrams with others in the organisation
  • Although easier to use than previous versions, there still is a learning curve
  • Interoperability with other diagramming applications is limited
  • Reverse engineering functionality that was present in early versions has been removed
Visio is the best solution for creating diagrams documenting systems, processes, and IT architecture. No other tool has the support for vendor provided stencils that Visio has, and no other tool has the cross version stability that Visio has enjoyed since Microsoft's acquisition of the product. Visio however has a steep learning curve, so is not suitable for users without a degree of technical knowledge or experience in diagramming or UML concepts.
Score 8 out of 10
Vetted Review
Verified User
Microsoft Visio came in with Office 365 bundle. While the app was rarely used before, we started using it as an alternative to sketching process flows and flow charts on PowerPoint. It offers handy tools and templates to design shapes and object-based drawings. Although we mainly use it for process flow designs, it certainly has the potential to be used as any layout designing tool, based on users' creativity and expertise. I have seen event and marketing teams using Visio to design floor plans etc.
  • Drag and drop designs
  • Templates
  • Collaboration through Office 365
  • Often ignored among wider Office 365 suite. Needs more brand-building
  • Compatibility with other OS
  • Part of the Office 365 package makes it costly tool
  • Aesthetic improvements (templates, UI, icon packs etc.)
Like most people, if you already are using Office 365, chances are that you are subscribed to Visio. If you are still using yesteryears tools for diagramming etc. try Visio, it will certainly make your life easier at it. However, if you aren't a Windows user, not much help with that. I am yet to come across a case where Office 365 costs are justified by the inclusion of Visio in it, so costs can certainly be a concern.
Score 7 out of 10
Vetted Review
Verified User
I use MS Visio for designing / updating / Modifying the network topology. MS Visio make simple to demonstrate the design of the network flow.
  • Network design
  • Flow chart
  • Architecture design
  • UI should be more user friendly
  • Single option to create multiple objects
  • Format and merging should be improved
As a Network designer, Visio helps to demonstrate the network flow, low/high level designs. It requires more precision for small things, it should be auto corrected.
Matthew Guzzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Visio to create flow charts of business processes and org charts. Visio is a wonderfully easy-to-use industry-standard tool.
  • Allows easy visual representation of charts and graphs.
  • Has built in graphics to map business process.
  • Easily creates org charts.
  • Could use more shapes in the library.
  • Easier to use drawing tools.
It’s great and easy to use to map processes and easily allows for the creation of a visual representation of organizational and business process flows.
Score 9 out of 10
Vetted Review
Verified User
Working in Marketing in a client-facing position, data visualization is a must. Not only for pitching our own products and services, but also to help my clients do the same in their own organization. I've been working in the Microsoft ecosystem ever since I was first in business, so it's nice to have an easy to use program like this under the Microsoft umbrella.
  • Flow Charts
  • Company Organization Layouts
  • Quick and Easy to use for established Office users
  • Might be a little too simple at times; we also use Adobe Illustrator for more detailed charts when Visio won't quite cut it.
  • Just like in software programs like Word and Powerpoint, it's easy to slip up, drop a graphic element in the wrong place and mess up your whole chart.
  • Cost - there are some free or cheaper solutions that offer a similar experience (we used a couple before having the budget for Visio)
If you 1. have the budget and 2. are used to the Microsoft ecosystem, this is an AMAZING tool for data and content visualization. Yes, things like Google Docs will work and are free or cheap.. but the combination of quality and ease of use made Visio a great solution for us. It's also an easier learning curve if, like us, you need to help set clients up with the software as well.
Score 8 out of 10
Vetted Review
Verified User
I use it to create and ideate payment flows, diagrams for presentations, and API designs. It helps in creating a great visual explanation of complex problems which we use to train and present internally and externally.
  • Create and explain payment flows
  • API and system designs
  • team org chart
  • Reduce monthly fee per user
  • add animations
  • better sharing of charts externally
It is very useful in explaining complex topics in diagrams and can be used to create org charts. We use it to create and share various flows like data flow across the system, payments trace, and ideate on API and system design. It is very user-friendly and the learning curve is quite small.
Score 10 out of 10
Vetted Review
Verified User
  • transform complicated text and tables into flow diagrams
  • Used to create floor plans, building plans, and maps
  • alos used for 3d maps and flow charts and organizational charts
  • Nothing, the features we need in our organization, it has all, MS has developed it very well.
We have lots of tabular content to show to new joinees that can be easily converted to flow charts and can be used for training purpose. So for training in our organization is is well suited. Also, I have to present various things to management, it is very helpful there, and long with it I used Powerpoint so, I never felt anythin is missing in Microsoft Visio.
Score 9 out of 10
Vetted Review
Verified User
Microsoft Visio is used to create process maps and outline the flow of a process within the company. Visio helps to identify key controls within a process and helps to explain how certain systems or processes are related to one another. This gives team members and other people a visual idea of the flow of a process that may be examined. I have been using Visio for two years, and I love the visual representation that the final product leaves you.
  • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
  • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
  • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
  • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
  • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
  • The exporting options aren’t ideal. They are hard to create in PDF format.
I believe any company or individual that is looking to get a process map visualized; would be a great tool. The tool is a great way to get complex ideas onto “paper” for all to see. Visio can be harder to use if you have an idea that is going in many different directions. If all ideas can fit on one page, this is the tool to use to visualize it all.
Stephen Foster | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are documenting our MarTech stack and all associated interactions, integrations, and workflows.
  • Great drag and drop functionality.
  • All the templates that perfectly support our use based.
  • Great sharing and collaboration capabilities - integrated so well with our Teams channels.
  • Legacy code seems kludgy.
  • UI/UX are dated.
  • Could benefit from context sensitive suggestions and debugging.
For organizations that need a shareable, collaborative tool for documenting tech, stocks, and workflows, Visio has that nailed. Does it rise to the needs of complex engineering teams? No, it does not. But for sales, marketing, and rev ops teams, Visio is simply the gold standard.
Score 9 out of 10
Vetted Review
Verified User
Visio works for us in a variety of ways, from handling organizational charts to developing process flow charts, office layouts, IT network diagramming, and complex relational database query visualization. Different departments use the product for different purposes, and it really does very nicely in handling a variety of user needs.
  • Presenting visualizations of complex relational database queries.
  • Deploying consistent and scalable organization charts that work well together.
  • Visualizing IT networking hardware layouts and designs.
  • Developing process flow charts with a clear decision, action, and variable outcome points and paths.
  • The product is large and can be complex if one tries to "learn it all."
  • Due to its size it sometimes bogs down with marginally powered computers.
Visio is well suited to a small office setting where individual stand-alone products might bring more power to the table but a high additional cost. Once a user knows how to work with Visio's drag-and-drop interface with one set of templates, the skills are transferrable to any of the other templates. This one product allows the user to address more than 95% of their foreseeable needs in multiple areas, from organizational charts to flow charts, to office layout, to network design. Users with more needs in any one particular area than Visio can provide are probably better served by exploring a stand-alone dedicated program, but they will pay far more for that one program than the price tag of the multi-role player Visio.
Saul Tarazona | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I used it to quickly make floor plans where we detail, facilities, furniture, lights, company assets, parking, etc. On the floor plans, we tend to manipulate a large extension of the gallery tools to find office equipment, decoration, and key parts of the floor plan like elevators, escalators, parking, doors and toilet facilities. During the quality management systems implementation as AS9100 and ISO 9001 we have to develop or recreate processes and procedures that take a good amount of time, thanks to Visio we are able to keep the files safe, and always available for further editing and improvement. Once we are done creating all these very complicated processes, it is a must to have a full company process mapping, MS Visio is very good for this task recreating graphically what otherwise will be a very lengthy text, this is a birds-eye view of the company's process and a whole including the full organizational chart. The competitor Lucidchart does not feature all the amazing tools Visio does, I like much better the customer interface of MS Visio and the compatibility with other MS software. Overall MS Visio is a very strong communication tool, that extends to frontiers that we didn't use yet but I know exist, like the electric circuit. Thanks for the opportunity to share this information, I hope is somehow useful. Saul Tarazona
  • Electric circuits
  • Organigrams
  • Process flowcharts
  • Procedures with graphics
  • Icons and graphics
  • Text integrations
  • It seems like there is no mobile App.
  • PDF conversion still has some issues, specially with older version of Adobe PDF.
We use it extensively in project management requirements; it is our preferred tool to communicate with stakeholders around the world. For strategy and training, this is a core tool to add complicated systems and task distribution around our team.
Allie (Allison) Egerer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The company I currently work for has very extensive and complicated processes that we use to market big data, and because of this, it is sometimes a challenge to explain what we do to new clients or employees. We have successfully used Visio to explain these intricate processes in a way that anyone can understand by easily creating clear and concise infographics and charts.
  • Ease of use.
  • Multifunctional.
  • Trusted Name.
  • More pre made templates.
  • Cost (sometimes hard to justify when there are free options).
  • Background templates.
Microsoft Visio is perfect to use when there is a need to explain an intricate process or set of information. The company I work for has used Visio to help our clients and new employees understand exactly how our processes work when just explaining them verbally would not have worked. Visio is great for creating infographics, flow charts, etc. but shouldn't be used in place of presentation or design software.
Romi Kalathiya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We as UI/UX designers do a lot of research and testing, and for that, we make a lot of diagrams and flowcharts that help us to find the user's pain points and stuff. And for that, we regularly use Microsoft Visio and so far we are more than happy. Earlier we were using wireframe and photoshop tools, but it was way more time-consuming and hard to make complex diagrams. With Visio, it became a really easy process and with its templates and pre-made shapes, it made our process much faster and more efficient. It also makes 3D map diagrams which are helpful in a lot of cases and you can pull data from external sources, so really easy to map user testing data for us.
  • Simple to complex flow charts and diagrams.
  • 3D map diagrams.
  • Pull in live information from an external source like excel sheets.
  • Built in shapes and templates.
  • Make it more visually stunning, like it now feels little too old.
  • 3D graphics needs a major upgrade so it can look like really advance and sleek.
  • Price for professional is too high.
As I mentioned earlier, we didn't know about Visio and we made all our diagrams and charts inside Photoshop, illustrator, and other basic wireframing tools and it was an excruciating experience but then we came to know about Visio and it made our process very smooth and time-saving in most cases. Now we just use the templates and pre-made shapes and create all our app flowcharts and it's super fast and easy. For people like us who make these diagrams and charts on daily basis, this tool is a blessing to have. But for most non-professionals and who don't make complex charts, it's not really essential to have but yes it's still useful. can't really pinpoint any scenarios where you can't utilize it's feature set.
Score 8 out of 10
Vetted Review
Verified User
I use Visio to create organization charts, map out business processes, and design financial system diagrams. I often link it to presentations in powerpoint, have underlying excel models to support some of the quantitative analysis, and post it to the Team when sharing with coworkers. I also convert it to Lucid when working with teams that are not on as familiar with the application.
  • Very easy to connect boxes in a process chart or org chart.
  • Very flexible with fonts and text boxes to customize presentations.
  • Intuitive templates and easy to use for beginners.
  • Provides comprehensive links when connecting databases and systems when working on technical diagrams.
  • Swim lane boxes are often difficult to format and insert without drastically changing the current flow of a process map.
  • More size and aspect ratios options when copying into a power point presentation.
  • More formatting options when copying a logo or 3rd party picture to enhance the diagram.
Visio is ideal for process and org charts. The flexibility to change the size and shape of boxes as well as the use of decision boxes, makes it very easy to provide a high-level view for executives. It also supports creating very detailed processes that allow the user to drill down into specifics to show nuanced changes in any given process. Visio is not great for project planning diagrams. Linking it to Ms. Project would be very helpful. Often times in project management, providing a visual representation can be helpful.
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