Proprietio

Proprietio is a cloud-based real estate property management platform for landlords, community associations, and property management companies in the United States and Canada, at any portfolio size. It supports residential, mixed-use, condominium and HOA, and commercial portfolios, with specialized plans for different operator types.

Its rental property management capabilities cover leases, tenant records, rent collection, maintenance requests, vendor coordination, and owner reporting. Tenants can pay through Stripe by card or ACH, while managers can record payments received through Zelle, Venmo, wire, check, or cash. Accounting tools available by plan include a double-entry general ledger, owner statements, 1099 preparation, Plaid-based bank reconciliation, and QuickBooks synchronization.

Leasing tools include assisted lease drafting, tenant screening through TransUnion SmartMove, listing syndication, electronic signatures, and a US legal-reference library. Maintenance requests can be submitted through the tenant portal and classified by an automated assistant before assignment to a vendor. Owner and investor portals provide access to statements and property metrics, including rent rolls, trailing-12-month results, and capitalization rates.

Proprietio AI, the built-in assistant, reads the portfolio and drafts the next action, such as a tenant reply, a collection reminder, or a renewal, for the manager to review. Residents can buy renters insurance from their portal, with the bound policy synced back for compliance tracking. Vendors and tradespeople can apply to join the Proprietio partner network, managers can invite their own vendors, and completed jobs get two-way feedback.

Proprietio also supports HOA management workflows such as dues and assessments, voting, board documents, owner communications, and work-order routing. Additional plan-dependent capabilities include tenant chat, collection and renewal workflows, mobile apps for residents and staff, APIs, signed webhooks, Zapier connectivity, and a ChatGPT connector (MCP) for working with permitted portfolio data.

Proprietio Pay is a payments-only option for managers who want to keep their current software: residents pay by bank transfer or card from a simple portal, payouts go directly to the manager's bank account, and payments can be exported into the existing software. It costs $0.99 per payment received, with no subscription and no setup fee, and also works for HOA and condo association dues.

Switching from another platform is handled by the Proprietio team through a private Magic Link upload: units, tenants, leases, balances, ledger history, and documents are imported and reconciled, and the manager reviews everything before go-live. Migration is free on every annual plan and on every plan from Growth up, for portfolios up to 250 units and 25 buildings, with go-live 48 hours after review up to 150 units and within 7 days up to 250 units. If it takes more than 14 days, the first month is free.

US rental-property plans include a free tier for one unit and flat-rate paid plans from $29 to $1,699 per month for up to 1,000 units, with a 15-day free trial and no card required to start. Portfolios beyond 1,000 units are priced per door by sales. HOA, commercial, specialty-property, and management-company plans use separate pricing structures.