QEvalPro Reviews and Ratings

Customizable evaluations: Many users have expressed their appreciation for the ability to customize evaluations on a per-client basis. This feature allows for assessments that are tailored to specific needs, resulting in improved customer service and satisfaction.

Control over playback speed and visual markers: Reviewers have praised the functionality that allows control over the speed of playback during call analysis. Additionally, they find the inclusion of visual markers with subject headings to be extremely helpful in quickly identifying and navigating through different parts of conversations.

Visual bar graphs for volume indication: Users highly value the visual bar graphs that provide clear indications of conversation volume. These graphs offer a convenient way to identify silent or active periods during calls, facilitating efficient analysis and evaluation processes.