Great for a small start-up on a budget
Rating: 3 out of 10
IncentivizedUse Cases and Deployment Scope
inRESONANCE was chosen by my current school when it was a start-up and served the purpose for a new/small school quite well. The price was "right", and for a school of under 100 students/families at the time - with very simple fundraising needs, it certainly did the trick from my understanding. We use Generations in the Advancement department, but inRESONANCE is used for admissions, as well.
Pros
- Customer service in response to problem-solving.
- Extremely hands-on in making additions to the software on the spot to fulfill a need.
Cons
- Functionality in terms of splitting gifts when it comes to comprehensive campaigns.
- Tracking attributes and actions in a way that is intuitive for senior administrators.
Likelihood to Recommend
Over the past six months, I've run the full gamut of emotions/thoughts on inRESONANCE. The software is dated, so it is not intuitive if you've been in web-based tools in recent years. That said, I think it is perfectly suited for smaller, start-up organizations that need guidance. The support we receive is excellent and always timely.